WGU C202 (Managing Human Capital -
Chapter 4) Exam Questions & Answers
(Grade A+)
Strategic planning -
correct answer ✅a process for making decisions about an
organization's long-term goals and how they are to be achieved
Talent inventories -
correct answer ✅databases summarizing each employee's
competencies, qualifications, languages spoken, and anything else
that can help the company understand how the employee can
contribute
replacement charts -
correct answer ✅graphically shows current jobholders, possible
successors, and each successor's readiness to assume the job
,WGU C202 (Managing Human Capital -
Chapter 4) Exam Questions & Answers
(Grade A+)
succession planning -
correct answer ✅identifying, developing, and tracking employees
to enable them to eventually assume higher level positions
gap analysis -
correct answer ✅comparing labor supply and demand
forecasts to identify future talent
needs
action plans -
correct answer ✅a strategy for proactively addressing an expected
talent shortage or surplus
scientific management -
correct answer ✅breaks work down into its simplest
elements and then systematically
improves the worker's performance of each element
job characteristics model -
correct answer ✅objective job characteristics including skill
, WGU C202 (Managing Human Capital -
Chapter 4) Exam Questions & Answers
(Grade A+)
variety, task identity, task significance, autonomy, and task
feedback, lead to job satisfaction for people with a high growth
need strength
Job enrichment -
correct answer ✅a job design approach that increases a job's
complexity to give workers greater responsibility and opportunities
to feel a sense of achievement
job enlargement -
correct answer ✅adding more tasks at the same level of
responsibility and skill related to an employee's current position
Job rotation -
correct answer ✅workers are moved through a variety of jobs to
increase their interest and motivation
mission -
correct answer ✅the organization's basic purpose and the scope
of its operations
Chapter 4) Exam Questions & Answers
(Grade A+)
Strategic planning -
correct answer ✅a process for making decisions about an
organization's long-term goals and how they are to be achieved
Talent inventories -
correct answer ✅databases summarizing each employee's
competencies, qualifications, languages spoken, and anything else
that can help the company understand how the employee can
contribute
replacement charts -
correct answer ✅graphically shows current jobholders, possible
successors, and each successor's readiness to assume the job
,WGU C202 (Managing Human Capital -
Chapter 4) Exam Questions & Answers
(Grade A+)
succession planning -
correct answer ✅identifying, developing, and tracking employees
to enable them to eventually assume higher level positions
gap analysis -
correct answer ✅comparing labor supply and demand
forecasts to identify future talent
needs
action plans -
correct answer ✅a strategy for proactively addressing an expected
talent shortage or surplus
scientific management -
correct answer ✅breaks work down into its simplest
elements and then systematically
improves the worker's performance of each element
job characteristics model -
correct answer ✅objective job characteristics including skill
, WGU C202 (Managing Human Capital -
Chapter 4) Exam Questions & Answers
(Grade A+)
variety, task identity, task significance, autonomy, and task
feedback, lead to job satisfaction for people with a high growth
need strength
Job enrichment -
correct answer ✅a job design approach that increases a job's
complexity to give workers greater responsibility and opportunities
to feel a sense of achievement
job enlargement -
correct answer ✅adding more tasks at the same level of
responsibility and skill related to an employee's current position
Job rotation -
correct answer ✅workers are moved through a variety of jobs to
increase their interest and motivation
mission -
correct answer ✅the organization's basic purpose and the scope
of its operations
