C202 Managing human capital terms
Exam Questions & Answers (Grade
A+)
Ability -
correct answer ✅a stable and enduring capability to perform a
variety of tasks (e.g., verbal or mechanical ability)
Accommodating -
correct answer ✅neglecting one's own concerns to satisfy the
concerns of the other person
Accountability -
correct answer ✅an individual is expected to provide a regular
accounting to a superior about the results of what she or he is
doing and will be held responsible for the outcome
Action plans -
correct answer ✅a strategy for proactively addressing an expected
talent shortage or surplus
Active job seeker -
correct answer ✅someone actively looking for information about
job opportunities
,C202 Managing human capital terms
Exam Questions & Answers (Grade
A+)
Adverse impact -
correct answer ✅an employment practice has a disproportionate
effect on a protected group, regardless of its intent
Affective commitment -
correct answer ✅a positive emotional attachment to the
organization and strong identification with its values and goals
Affirmative action -
correct answer ✅proactive efforts to eliminate discrimination and
its past effects
Affirmative action plan -
correct answer ✅describes in detail the actions to be taken,
procedures to be followed, and standards to be met when
establishing an affirmative action program
Agency shop -
correct answer ✅requires nonunion workers to pay a fee to the
union for its services in negotiating their contracts
,C202 Managing human capital terms
Exam Questions & Answers (Grade
A+)
Applicant tracking system -
correct answer ✅software that helps manage the recruiting
process
Aptitude-treatment interaction -
correct answer ✅the concept that some training strategies are
more or less effective depending on a learner's particular abilities,
personality traits, and other characteristics
Arbitration -
correct answer ✅an impartial third party acts as both judge and
jury in imposing a binding decision on both negotiating parties
Assertiveness -
correct answer ✅using pressure, coercion, or persistent follow-up
to gain compliance
Assessment center -
correct answer ✅puts candidates through a variety of simulations
and assessments to evaluate their potential fit with and ability to
do the job
, C202 Managing human capital terms
Exam Questions & Answers (Grade
A+)
Avoidable turnover -
correct answer ✅turnover that the employer could have
prevented
Avoidance strategy -
correct answer ✅management engages in lawful or unlawful
efforts to prevent a union from forming or seeks the decertification
of an existing union
Avoiding -
correct answer ✅not immediately pursuing one's own concerns or
those of the other person and not addressing the conflict
Background checks -
correct answer ✅assess factors including personal and credit
characteristics, character, lifestyle, criminal history, and reputation
Balanced scorecard -
correct answer ✅a performance measurement system that
Exam Questions & Answers (Grade
A+)
Ability -
correct answer ✅a stable and enduring capability to perform a
variety of tasks (e.g., verbal or mechanical ability)
Accommodating -
correct answer ✅neglecting one's own concerns to satisfy the
concerns of the other person
Accountability -
correct answer ✅an individual is expected to provide a regular
accounting to a superior about the results of what she or he is
doing and will be held responsible for the outcome
Action plans -
correct answer ✅a strategy for proactively addressing an expected
talent shortage or surplus
Active job seeker -
correct answer ✅someone actively looking for information about
job opportunities
,C202 Managing human capital terms
Exam Questions & Answers (Grade
A+)
Adverse impact -
correct answer ✅an employment practice has a disproportionate
effect on a protected group, regardless of its intent
Affective commitment -
correct answer ✅a positive emotional attachment to the
organization and strong identification with its values and goals
Affirmative action -
correct answer ✅proactive efforts to eliminate discrimination and
its past effects
Affirmative action plan -
correct answer ✅describes in detail the actions to be taken,
procedures to be followed, and standards to be met when
establishing an affirmative action program
Agency shop -
correct answer ✅requires nonunion workers to pay a fee to the
union for its services in negotiating their contracts
,C202 Managing human capital terms
Exam Questions & Answers (Grade
A+)
Applicant tracking system -
correct answer ✅software that helps manage the recruiting
process
Aptitude-treatment interaction -
correct answer ✅the concept that some training strategies are
more or less effective depending on a learner's particular abilities,
personality traits, and other characteristics
Arbitration -
correct answer ✅an impartial third party acts as both judge and
jury in imposing a binding decision on both negotiating parties
Assertiveness -
correct answer ✅using pressure, coercion, or persistent follow-up
to gain compliance
Assessment center -
correct answer ✅puts candidates through a variety of simulations
and assessments to evaluate their potential fit with and ability to
do the job
, C202 Managing human capital terms
Exam Questions & Answers (Grade
A+)
Avoidable turnover -
correct answer ✅turnover that the employer could have
prevented
Avoidance strategy -
correct answer ✅management engages in lawful or unlawful
efforts to prevent a union from forming or seeks the decertification
of an existing union
Avoiding -
correct answer ✅not immediately pursuing one's own concerns or
those of the other person and not addressing the conflict
Background checks -
correct answer ✅assess factors including personal and credit
characteristics, character, lifestyle, criminal history, and reputation
Balanced scorecard -
correct answer ✅a performance measurement system that
