Michigan Credit Collection Agency Manager Licensing
Final Exam Questions Comprehensive Resource To Help You
Ace 2026-2027 Exams Includes Frequently Tested Questions
With ELABORATED 100% Correct COMPLETE SOLUTIONS
Guaranteed Pass First Attempt!! Current Update!!
1. What federal law governs debt collection practices?
A. Truth in Lending Act
B. Fair Credit Reporting Act
C. Fair Debt Collection Practices Act (FDCPA)
D. Dodd-Frank Act
Answer: C
2. What is prohibited under the FDCPA?
A. Debt validation
B. Written communication
C. Harassment, threats, false representation, and unfair practices
D. Payment plans
Answer: C
3. Under Michigan law, what must a debt collector provide when first contacting
a debtor?
A. Verbal notice only
B. Court summons
C. Written notice including amount owed, creditor’s name, and debtor rights
D. Payment schedule
Answer: C
,4. Are there specific hours during which debt collectors can contact debtors in
Michigan?
A. No restrictions
B. Only business hours
C. Yes, between 8:00 AM and 9:00 PM
D. Anytime with consent
Answer: C
5. What is Michigan's regulation regarding fees charged by collection agencies?
A. Any fee is allowed
B. Fees must be approved by courts
C. Agencies cannot charge beyond original agreement or state law
D. Fees are unlimited
Answer: C
6. What are the consequences of violating debt collection laws in Michigan?
A. Warning only
B. Civil lawsuit only
C. Fines, license suspension, or revocation
D. No consequences
Answer: C
7. What actions are considered harassment under the FDCPA?
A. Sending letters
B. Offering settlements
C. Repeated calls, obscene language, and threats of harm
,D. Reporting to credit bureaus
Answer: C
8. What must a debt collector do if a debtor disputes a debt in writing within 30
days?
A. Continue collection
B. Ignore dispute
C. Cease collection until validation is provided
D. File lawsuit immediately
Answer: C
9. Can a debt collector communicate with third parties about a debt?
A. Yes, freely
B. Only to obtain location information without disclosing the debt
C. Only with written permission
D. Never under any condition
Answer: B
10. What is the statute of limitations for most debt collection lawsuits in
Michigan?
A. 3 years
B. 4 years
C. 6 years
D. 10 years
Answer: C
11. What are the legal restrictions on contacting a debtor's workplace?
, A. No restrictions
B. Only during business hours
C. Cannot contact if employer prohibits it
D. Only via email
Answer: C
12. What disclosures must a debt collector make when contacting a debtor?
A. Only company name
B. Identity as a debt collector and purpose of collecting a debt
C. Payment deadline
D. Legal notice
Answer: B
13. Under Michigan law, what practices are prohibited in medical debt
collection?
A. Payment reminders
B. Interest charges
C. Harassment and disclosure to unauthorized parties
D. Written notices
Answer: C
14. What does the Michigan Collection Practices Act (MCPA) regulate?
A. Banking operations
B. Credit reporting
C. Behavior of debt collectors and creditors
D. Loan approvals
Answer: C
Final Exam Questions Comprehensive Resource To Help You
Ace 2026-2027 Exams Includes Frequently Tested Questions
With ELABORATED 100% Correct COMPLETE SOLUTIONS
Guaranteed Pass First Attempt!! Current Update!!
1. What federal law governs debt collection practices?
A. Truth in Lending Act
B. Fair Credit Reporting Act
C. Fair Debt Collection Practices Act (FDCPA)
D. Dodd-Frank Act
Answer: C
2. What is prohibited under the FDCPA?
A. Debt validation
B. Written communication
C. Harassment, threats, false representation, and unfair practices
D. Payment plans
Answer: C
3. Under Michigan law, what must a debt collector provide when first contacting
a debtor?
A. Verbal notice only
B. Court summons
C. Written notice including amount owed, creditor’s name, and debtor rights
D. Payment schedule
Answer: C
,4. Are there specific hours during which debt collectors can contact debtors in
Michigan?
A. No restrictions
B. Only business hours
C. Yes, between 8:00 AM and 9:00 PM
D. Anytime with consent
Answer: C
5. What is Michigan's regulation regarding fees charged by collection agencies?
A. Any fee is allowed
B. Fees must be approved by courts
C. Agencies cannot charge beyond original agreement or state law
D. Fees are unlimited
Answer: C
6. What are the consequences of violating debt collection laws in Michigan?
A. Warning only
B. Civil lawsuit only
C. Fines, license suspension, or revocation
D. No consequences
Answer: C
7. What actions are considered harassment under the FDCPA?
A. Sending letters
B. Offering settlements
C. Repeated calls, obscene language, and threats of harm
,D. Reporting to credit bureaus
Answer: C
8. What must a debt collector do if a debtor disputes a debt in writing within 30
days?
A. Continue collection
B. Ignore dispute
C. Cease collection until validation is provided
D. File lawsuit immediately
Answer: C
9. Can a debt collector communicate with third parties about a debt?
A. Yes, freely
B. Only to obtain location information without disclosing the debt
C. Only with written permission
D. Never under any condition
Answer: B
10. What is the statute of limitations for most debt collection lawsuits in
Michigan?
A. 3 years
B. 4 years
C. 6 years
D. 10 years
Answer: C
11. What are the legal restrictions on contacting a debtor's workplace?
, A. No restrictions
B. Only during business hours
C. Cannot contact if employer prohibits it
D. Only via email
Answer: C
12. What disclosures must a debt collector make when contacting a debtor?
A. Only company name
B. Identity as a debt collector and purpose of collecting a debt
C. Payment deadline
D. Legal notice
Answer: B
13. Under Michigan law, what practices are prohibited in medical debt
collection?
A. Payment reminders
B. Interest charges
C. Harassment and disclosure to unauthorized parties
D. Written notices
Answer: C
14. What does the Michigan Collection Practices Act (MCPA) regulate?
A. Banking operations
B. Credit reporting
C. Behavior of debt collectors and creditors
D. Loan approvals
Answer: C
