California Custodian Exam 2026 | Questions &
Answers | Latest Update | Exam Prep | 100% Pass
Guarantee
1. Describe the rationale behind the first action to take when encountering
flames in a building.
The first action should be to attempt to extinguish the flames yourself.
The first action should be to call 911 after assessing the situation.
The first action should be to evacuate the building immediately to
ensure personal safety.
The first action should be to look for the nearest fire extinguisher.
2. If a custodian accidentally uses a harsh chemical on a restroom fixture, what
immediate action should they take?
Rinse the fixture thoroughly with water.
Leave it as is to dry.
Apply more harsh chemicals to neutralize.
Inform the supervisor and continue cleaning.
3. If you forget to store your cleaning equipment properly after your shift, what
potential issues could arise?
The equipment will be cleaned by the next staff.
There will be no issues as the building is locked.
The supervisor will handle it.
Increased risk of accidents and safety hazards for the next staff.
4. Why is it important to avoid using harsh chemicals on restroom fixtures?
, Harsh chemicals are required for all cleaning tasks.
Harsh chemicals can damage the fixtures and pose safety risks.
Harsh chemicals are safer than natural cleaners.
Harsh chemicals are more effective than mild cleaners.
5. What is the first step to take if the lights in a building do not turn on?
Call an electrician immediately.
Replace the light bulbs.
Check the circuit breaker or fuse box.
Look for a power outage notice.
6. Suppose that a supervisor is given conflicting orders for an important job by
two equally important superiors. It would usually be best to:
Present the situation to both superiors and let them decide which is
to take precedence
Follow the orders that were given first
Use his own judgment as to which order is better for agency efficiency
Follow the orders that were given last
Follow the orders of the superior he likes better
7. Describe the importance of maintaining odor control in restrooms as part of
custodial duties.
Odor control is not necessary if cleaning is done regularly.
Odors can be ignored as they do not affect cleanliness.
Maintaining odor control in restrooms is essential for hygiene and
creating a pleasant environment.
, Odor control only matters in public restrooms.
8. What is the recommended action when receiving conflicting orders from two
supervisors?
Ask a colleague for advice.
Follow the order from the supervisor you like more.
Ignore both orders and continue with your tasks.
Seek clarification from one of the supervisors.
9. If you are in a building and notice flames, but there are people who are
unaware of the danger, what should you prioritize?
Call for help first and then evacuate.
Alert the fire department while staying inside.
Try to extinguish the flames before evacuating.
Evacuate everyone safely before calling for help.
10. What should an employee do near the end of a shift?
rush through tasks
stay attentive to the tasks at hand
put the job secondary to getting out on time
take time to gather personal belongings
11. During a cleaning shift, you notice that water has splashed on the
baseboards in a high-traffic area. What should you do to ensure safety?
Only wipe it up if someone slips.
Ask a colleague to handle it later.
Answers | Latest Update | Exam Prep | 100% Pass
Guarantee
1. Describe the rationale behind the first action to take when encountering
flames in a building.
The first action should be to attempt to extinguish the flames yourself.
The first action should be to call 911 after assessing the situation.
The first action should be to evacuate the building immediately to
ensure personal safety.
The first action should be to look for the nearest fire extinguisher.
2. If a custodian accidentally uses a harsh chemical on a restroom fixture, what
immediate action should they take?
Rinse the fixture thoroughly with water.
Leave it as is to dry.
Apply more harsh chemicals to neutralize.
Inform the supervisor and continue cleaning.
3. If you forget to store your cleaning equipment properly after your shift, what
potential issues could arise?
The equipment will be cleaned by the next staff.
There will be no issues as the building is locked.
The supervisor will handle it.
Increased risk of accidents and safety hazards for the next staff.
4. Why is it important to avoid using harsh chemicals on restroom fixtures?
, Harsh chemicals are required for all cleaning tasks.
Harsh chemicals can damage the fixtures and pose safety risks.
Harsh chemicals are safer than natural cleaners.
Harsh chemicals are more effective than mild cleaners.
5. What is the first step to take if the lights in a building do not turn on?
Call an electrician immediately.
Replace the light bulbs.
Check the circuit breaker or fuse box.
Look for a power outage notice.
6. Suppose that a supervisor is given conflicting orders for an important job by
two equally important superiors. It would usually be best to:
Present the situation to both superiors and let them decide which is
to take precedence
Follow the orders that were given first
Use his own judgment as to which order is better for agency efficiency
Follow the orders that were given last
Follow the orders of the superior he likes better
7. Describe the importance of maintaining odor control in restrooms as part of
custodial duties.
Odor control is not necessary if cleaning is done regularly.
Odors can be ignored as they do not affect cleanliness.
Maintaining odor control in restrooms is essential for hygiene and
creating a pleasant environment.
, Odor control only matters in public restrooms.
8. What is the recommended action when receiving conflicting orders from two
supervisors?
Ask a colleague for advice.
Follow the order from the supervisor you like more.
Ignore both orders and continue with your tasks.
Seek clarification from one of the supervisors.
9. If you are in a building and notice flames, but there are people who are
unaware of the danger, what should you prioritize?
Call for help first and then evacuate.
Alert the fire department while staying inside.
Try to extinguish the flames before evacuating.
Evacuate everyone safely before calling for help.
10. What should an employee do near the end of a shift?
rush through tasks
stay attentive to the tasks at hand
put the job secondary to getting out on time
take time to gather personal belongings
11. During a cleaning shift, you notice that water has splashed on the
baseboards in a high-traffic area. What should you do to ensure safety?
Only wipe it up if someone slips.
Ask a colleague to handle it later.
