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This WGU C484 Organizational Behavior and Leadership objective assessment
(OA) is a 260 question, multiple-choice exam focusing on applying leadership
theories, motivation, team dynamics, and organizational culture. Key focus areas
include personality traits, power/politics, and conflict resolution,
Key Exam Components and Topics
• Core Focus Areas: The exam emphasizes practical application, including
personality types (e.g., Big Five), employee attitudes, motivation theories,
leadership styles, and group dynamics.
• Key Chapters: Students focus on topics similar to chapters 9 (Teams), 10
(Communication), 12 (Leadership), and 16 (Organizational Culture).
• Assessment Style: Questions are situational, testing how to apply
behavioral concepts in the workplace rather than just defining terms.
• Preparation Strategy: Recommended to use the Pre-assessment (PA) to
identify weak areas and focus on understanding concepts rather than rote
memorization.
Key Topics to Review
• Personality & Values: Big Five Model, Myers-Briggs Type Indicator
(MBTI), and Rokeach Value Survey.
• Motivation Concepts: Self-efficacy, self-concordance, and equity theory.
• Leadership & Power: Understanding power dynamics, organizational
politics, and leadership styles.
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, • Conflict & Negotiation: Conflict-resolution techniques and negotiation
strategies.
Quiz_________________?
personality -
Answer
Enduring characteristics that describe an individual's behavior
Quiz_________________?
Heredity -
Answer
Factors determined at conception; one's biological, physiological, and inherent
psychological makeup
Quiz_________________?
personality traits -
Answer
Enduring characteristics that describe an individual's behavior
Quiz_________________?
Big Five model -
Answer
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, A personality assessment model that taps five basic dimensions
Quiz_________________?
extroversion -
Answer
A Big Five personality dimension describing someone who is sociable, gregarious,
and assertive
Quiz_________________?
agreeableness -
Answer
A Big Five personality dimension that describes someone who is good-natured,
cooperative, and trusting
Quiz_________________?
conscientiousness -
Answer
A Big Five personality dimension that describes someone who is responsible,
dependable, persistent, and organized
Quiz_________________?
emotional stability -
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, Answer
A Big Five personality dimension that characterizes someone as calm, self-
confident, secure (positive) versus nervous, depressed, and insecure (negative)
Quiz_________________?
openness to experience -
Answer
A personality dimension that characterizes someone in terms of imagination,
sensitivity, and curiosity
Quiz_________________?
core self-evaluation -
Answer
Bottom-line conclusions individuals have about their capabilities, competence, and
worth as a person
Quiz_________________?
Machiavellianism -
Answer
The degree to which an individual is pragmatic, maintains emotional distance, and
believes that ends can justify means
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