and Answers Updated 2026
InMsomeMforeignMcountries,MbriberyMandMkickbacksMareMwidelyMviewedMasMaMculturally
MacceptedMwayMofMfacilitatingMbusinessMagreements.MWhichMofMtheMfollowingMshouldMc
ontrolMaMU.S.Mcompany'sMdecisionMaboutMwhetherMtoMengageMinMbriberyMasMaMforeign
MbusinessMpractice?
•Ma)MtheMlawsMofMtheMforeignMcountryMinvolved
•Mb)MtheMUnitedMNationsMCharter
•Mc)MU.S.Mlaw
•Md)MallMofMtheMaboveM-
MAnswerMTheMcorrectManswerMisMC.MBriberyMofMforeignMnationalsMisMexplicitlyMillegalM
underMtheMU.S.MForeignMCorruptMPracticesMActMofM1977.MBriberyMmostMlikelyMalsoMviol
atesMtheMlawsMofMtheMcountryMinvolved,MbutMthisMwouldMnotMbeMaMcontrollingMfactor
MinMaMcountryMwhereMbriberyMisManMacceptedMbusinessMpractice.MAnd,MthoughMtheMG
eneralMAssemblyMadoptedMtheMUnitedMNationsMConventionMagainstMCorruptionMinM2003,
MtheMUNMCharterMitselfMmakesMnoMmentionMofMbribery,Mkickbacks,MorMcorruption.
ComputerMhackingMisMaMdirectMthreatMtoMwhichMofMtheMfollowing?
•Ma)MhumanMassets
•Mb)MfinancialMassets
•Mc)MinformationMassets
•Md)McommunicationMassetsM-
MAnswerMTheMcorrectManswerMisMC.MComputerMhackingMisMaMprominentMthreatMtoMinf
ormationMassets.
Luisa,MaMManagerMatMDelcomMMobile,MhasM12MdirectMreports.MWhatMisMherMspanMof
Mcontrol?
•Ma)M6
•Mb)M12
•Mc)M24
•Md)MitMdependsM-
MAnswerMTheMcorrectManswerMisMB.MAMmanager'sMspanMofMcontrolMisMdefinedMasMth
eMnumberMofMworkersMwhoMreportMtoMher.
JennaMisMaMSalesMRepresentativeMandMreceivesMherMhealthcareMthroughMherMemployer,
MwhichMhasMaMcontractMwithMJRB,MaMhealthMinsuranceMcompany.MItMisMaMgroupMheal
,thMplanMthatMallowsMJennaMtoMgoMtoManyMphysicianMinMherMnetworkMwithoutMaMrefe
rral,MbutMifMsheMgoesMoutsideMherMnetworkMsheMmustMpayMaMhigherMrate.MWhichMof
MtheMfollowingMtypesMofMhealthcareMplanMdoesMJennaMmostMlikelyMhave?
•Ma)MfeeMforMservice
•Mb)MpointMofMservice
•Mc)MpreferredMproviderMorganization
•Md)MhealthMmaintenanceMorganizationM-
MAnswerMTheMcorrectManswerMisMC.MPreferredMproviderMorganizationsMareMcontractualM
arrangementsMbetweenMhealthcareMprovidersMandManMemployerMorMhealthMinsuranceMco
mpany,MwhichMallowMsubscribedMmembersMwideMlatitudeMtoMvisitManyMphysiciansMwithi
nMtheMorganization'sMnetworkMofMproviders.MOut-of-
networkMcareMisMavailable,MbutMatMaMhigherMprice.
InMwhichMcaseMdidMtheMSupremeMCourtMruleMthatMtheMemployerMmustMprovideMback
MpayMforMemployeesMwhoMsufferedMmonetaryMlossMdueMtoMracialMdiscrimination?
•Ma)MAlbemarleMPaperMCo.Mv.MMoodyM(1975)
•Mb)MMcDonnellMDouglasMCorp.Mv.MGreenM(1973)
•Mc)MGriggsMv.MDukeMPowerM(1971)
•Md)MAutomobileMWorkersMv.MJohnsonMControlsM(1977)M-
MAnswerMTheMcorrectManswerMisMA.MAlbemarleMPaperMCo.Mv.MMoodyMestablishedMthe
MprincipleMthatMcriteriaMforMemploymentMtestsMmustMbeMtiedMdirectlyMtoMjobMrequire
ments,MandMmustMnotMbeMbasedMsolelyMonMsupervisorMrankings.MItMalsoMruledMthatMe
mployersMmustMprovideMbackMpayMforMemployeesMwhoMsufferedMmonetaryMlossMdueMt
oMracialMdiscrimination.
Gerry'sMJeansMcompensatesMitsMsalesMemployeesMthroughMaMcombinationMofMaMbaseMs
alaryMplusMthreeMpercentMofMtheMemployee'sMsalesMforMtheMyear.MWhichMtypeMofMpa
ymentMsystemMdoesMGerry'sMJeansMutilize?
•Ma)MmeritMpay
•Mb)Mcommission
•Mc)MprofitMsharing
•Md)MgroupMincentiveMpayM-
MAnswerMTheMcorrectManswerMisMB.MGerry'sMJeansMpaysMitsMemployeesMthroughMaMco
mmissionMsystem.
WhatMisMtheMprimaryMadvantageMofMusingMglobalMvirtualMteams?
, •Ma)MByMusingMteamMmembersMfromMlower-
wageMcountries,MglobalMvirtualMteamsMcanMlowerMcosts.
•Mb)MByMdrawingMonMaMlargerMpoolMofMworkers,MglobalMvirtualMteamsMcanMleverageM
higher-levelMskillsMandMcompetencies.
•Mc)MByMdrawingMonMaMlargerMpoolMofMworkers,MglobalMvirtualMteamsMcanMincreaseM
diversity.
•Md)MByMoperatingMinMaMvirtualMenvironment,MglobalMvirtualMteamsMcanMreduceMoverh
eadMbyMeliminatingMtheMneedMforMofficeMfacilitiesMandMbusinessMtravel.M-
MAnswerMTheMcorrectManswerMisMB.MTheMprimaryMadvantageMofMusingMaMglobalMvirtu
alMteamMisMthatMitMcanMdrawMuponMaMwideMrangeMofMmembersMwithMhigher-
levelMskillsMandMcompetencies.MDiversity,MbyMitself,MisMnotMaMcentralMbusinessMgoal.MA
ndManyMcostMsavingsMthatMmightMresultMfromMtheMuseMofMglobalMvirtualMteamsMisMa
nMancillaryMbenefit,MnotMaMprimaryMadvantage.
TimMisMaMSalesMManager;MheMbeginsMhisMweeklyMteamMmeetingMbyMannouncingMthat
MtheMsalesMrepMwhoMsecuresMtheMmostMlettersMofMagreementMbyMtheMendMofMwinte
rMwillMgetMthreeMextraMpaidMvacationMdays.MWhileMtheMyoungerMteamMmembersMlook
Mexcited,MtheMolderMteamMmembersMlookMatMeachMotherMandMshrug.MWhichMtheoryM
bestMdescribesMthisMreactionMtoMTim'sMplan?
•Ma)MMcGregor'sMXMorMYMTheory
•Mb)MVroom'sMExpectancyMTheory
•Mc)MMaslow'sMHierarchyMofMNeeds
•Md)MHerzberg'sMTwoMFactorMTheoryM-
MAnswerMTheMcorrectManswerMisMB.MAccordingMtoMVroom,MafterMassessingMaMsituation
MtoMdetermineMwhetherManMemployeeMisMcapableMofMhandlingMit,MtheyMwillMthenMdet
ermineMwhetherMtheManticipatedMrewardMjustifiesMtakingMonMtheMtask.MWhileMsomeMof
MtheMyoungerMmembersMofMtheMteamMmayMfindMmoreMvacationMtimeMveryMappealing,
MolderMteamMmembersMmayMnotMfindMtheManticipatedMrewardMworthMtheMhustle.
YouMhaveMbeenMtaskedMwithMconductingMaMcultureMauditMofMyourMorganization,MasMth
eMfirstMstepMinMaMcampaignMtoMchangeMtheMoverallMorganizationalMculture.MWhatMisMt
heMbestMwayMtoMgatherMinformationMforMthisMproject?
•Ma)MemployeeMsurvey
•Mb)MconferenceMwithMtopMmanagement
•Mc)Min-personMinterviewsMwithMemployees
•Md)MfocusMgroupsMwithMcustomersM-
MAnswerMTheMcorrectManswerMisMC.MAMcultureMauditMfocusesMonMtheMattitudes,Mbelief
s,MandMcustomsMofMtheMorganization'sMemployees;MasMsuch,MitMdoesMnotMtakeMintoMa
ccountMtheMviewsMofMcustomers.MTheMauditMshouldMbeMextensiveMandMorganization-