The Travel Institute CTA | STUDY GUIDE
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Terms in this set (437)
A-B-C Method a time management strategy that allows you to
arrange your daily tasks according to priority
ARC (Airlines Reporting A group owned by major US airlines that regulates
Corporation) the distribution of airline tickets.
ASTA American Society of Travel A trade association that lobbies governments,
Advisors presents educational programs and speaks to the
public on behalf of its members.
ACTA Association of Canadian Travel A national member based trade assoc in Canada
Agencies
Back-to-Back Ticketing An unethical ticketing practice in which clients buy
two round-trip discount tickets for less than the
cost of one round-trip ticket at full fare, thus
circumventing certain restrictions on the discount
tickets by rearranging departures and returns.
Card Mills organization that sells travel agent identity cards to
the public, under the guise of a bona fide
employment in the travel industry, promoting
access to travel industry discounts.
, CCRA Travel Commerce Network A network that facilitates commerce between travel
(CCRA) professionals and suppliers.
Consumer Protection B.C. Consumer protection/regulatory body in BC
Canada
Doublebooking An unethical reservations practice of booking two
reservations for an individual at the same time.
Errors and Omissions Insurance A type of insurance that can protect travel
consultants and their businesses in cases where
clients feel a travel advisor has misrepresented a
product or service or has been negligent in
planning the client's travel. It provides coverage for
mistakes that happen.
Ethics Moral principles of right conduct
Federal Trade Commission FTC agency of the US government whose mission is the
enforcement of civil US antitrust law and the
promotion of consumer protection
Ghost booking Taking advantage of a flexible cancellation policy
to book a trip that clients have no intention of
actually taking.
GDS (Global Distribution System) An electronic system that links distributors and
suppliers to a central database and is set up for
making reservations.
Hidden-city ticketing An unethical ticketing practice in which clients buy
a less expensive ticket with a connection then end
their trip at the connecting city.
Save
Terms in this set (437)
A-B-C Method a time management strategy that allows you to
arrange your daily tasks according to priority
ARC (Airlines Reporting A group owned by major US airlines that regulates
Corporation) the distribution of airline tickets.
ASTA American Society of Travel A trade association that lobbies governments,
Advisors presents educational programs and speaks to the
public on behalf of its members.
ACTA Association of Canadian Travel A national member based trade assoc in Canada
Agencies
Back-to-Back Ticketing An unethical ticketing practice in which clients buy
two round-trip discount tickets for less than the
cost of one round-trip ticket at full fare, thus
circumventing certain restrictions on the discount
tickets by rearranging departures and returns.
Card Mills organization that sells travel agent identity cards to
the public, under the guise of a bona fide
employment in the travel industry, promoting
access to travel industry discounts.
, CCRA Travel Commerce Network A network that facilitates commerce between travel
(CCRA) professionals and suppliers.
Consumer Protection B.C. Consumer protection/regulatory body in BC
Canada
Doublebooking An unethical reservations practice of booking two
reservations for an individual at the same time.
Errors and Omissions Insurance A type of insurance that can protect travel
consultants and their businesses in cases where
clients feel a travel advisor has misrepresented a
product or service or has been negligent in
planning the client's travel. It provides coverage for
mistakes that happen.
Ethics Moral principles of right conduct
Federal Trade Commission FTC agency of the US government whose mission is the
enforcement of civil US antitrust law and the
promotion of consumer protection
Ghost booking Taking advantage of a flexible cancellation policy
to book a trip that clients have no intention of
actually taking.
GDS (Global Distribution System) An electronic system that links distributors and
suppliers to a central database and is set up for
making reservations.
Hidden-city ticketing An unethical ticketing practice in which clients buy
a less expensive ticket with a connection then end
their trip at the connecting city.
