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IS 201 BYU EXAM 1 | QUESTIONS AND ANSWERS | WITH COMPLETE SOLUTION.

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IS 201 BYU EXAM 1 | QUESTIONS AND ANSWERS | WITH COMPLETE SOLUTION.

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IS 201 BYU EXAM 1 | QUESTIONS AND ANSWERS |
WITH COMPLETE SOLUTION.




Organizational Structure Answer - processes, strategies, structure, goals


People within an Organization Answer - patterns of behavior, personal goals,
personalities, social norms, habits, creativity


IT Infrastructure Answer - hardware, software, networks


Executive Information Systems (EIS) Answer - Executives, strategic


Decision Support Systems (DSS) Answer - Senior Managers, strategic


Management Information Systems (MIS) Answer - Middle Managers, strategic


Transaction Processing Systems (TPS) Answer - Workers, sustaining


Enterprise Resource Planning Systems (ERP) Answer - a set of integrated
programs that manage a company's vital business operations for an entire
organization across each functional area
"system that does everything"


Supply Chain Management (SCM) Answer - Prevents the bull-whip effect

, Over-estimating consumer demand, resulting in inflated production
—communication is key!!


Accounting Information Systems (AIS) Answer - Sustaining (TPS)
Strategic (MIS/DSS/EIS)


Customer Relationship Management (CRM) Answer - Sustaining (TPS)—
information about customers
Strategic (MIS/DSS/EIS)— information about marketing campaigns
Have a very good ability to predict what customer will want!


Bull-whip effect Answer - Tendency of consumers of a material or product in
short supply to buy more than they need in the immediate future.


Legacy Systems Answer - typically homegrown systems that have been around
forever and nobody can modify them, yet they are essential to doing business


Cache memory Answer - the name of very fast memory chips located on the
central processing unit


Multi-threading Answer - processor is capable of running multiple threads, and
the program on the processor has to be capable of running multiple threads


Multi-core Answer - multiple, separate cores on the CP unit


Hyper-threading Answer - one core, but two "arms"

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