BU354 Final Exam Tough MC Latest Update
Which list outlines the phases of the strategic model of training?
a. needs assessment, design, implementation, and evaluation
b. planning, design, training, and evaluation
c. needs assessment, management, training, and evaluation
d. design, needs assessment, implementation, and revision - ANSWER a. needs
assessment, design, implementation, and evaluation
Organization analysis, task analysis, and person analysis are all part of which
phase of the strategic and systemic approach?
a.
the training and development phase
b.
the needs assessment phase
c.
the analysis phase
d.
the evaluation phase - ANSWER b.
the needs assessment phase
In which stage of the training needs assessment are job descriptions and job
specifications reviewed?
a.
task analysis
b.
person analysis
c.
organizational analysis
d.
job analysis - ANSWER a.
task analysis
An organization is conducting a very detailed process of looking at all the tasks
or duties included in a job. It will then list all the steps performed by the
employee to complete each task, and then look to examine the skills and
knowledge necessary for the job. Which process is this organization
performing?
a.
task analysis
b.
job evaluation
c.
,person analysis
d.
competency evaluation - ANSWER a.
task analysis
In determining training needs, which statement best describes person analysis?
a.
It has shifted from a fixed sequence of tasks to a set of competencies.
b.
It involves self-improvement and self-directed training.
c.
It helps organizations decide which employees need training.
d.
It examines the external labour market for needed skills. - ANSWER c.
It helps organizations decide which employees need training.
16. What are the two key factors that affect the success of those who are
identified to receive training?
a.
trainee readiness and trainee motivation
b.
trainee capacity and trainee motivation
c.
trainee readiness and trainee capacity
d.
trainee participation and trainee capacity - ANSWER a.
trainee readiness and trainee motivation
18. What is often used to break down or divide learning into sequences for
employees to learn at their own pace?
a.
programmed instruction
b.
behaviour modification
c.
experiential learning
d.
behaviour modelling - ANSWER a.
programmed instruction
What is the most common training delivery method for formally training
employees?
a.
traditional classroom instruction
b.
internship training
,c.
online instruction
d.
on-the-job training - ANSWER a.
traditional classroom instruction
Which training delivery method is least often used?
a.
blended learning
b.
mobile devices
c.
social media learning
d.
virtual classroom - ANSWER b.
mobile devices
Which term refers to the process of grooming or preparing an employee to take
over the supervisor's job through gaining experience in handling important
functions of the job?
a.
caretaking
b.
coaching
c.
understudy assignment
d.
role modelling - ANSWER c.
understudy assignment
Microsoft has created hundreds of audio and video clips that the company's
sales professionals can download on their mobile devices whenever the need
arises. Which learning method is illustrated in this example?
a.
the simulation method
b.
blended learning
c.
audiovisual learning
d.
just-in-time training - ANSWER d.
just-in-time training
Which technique for training managers emphasizes handling real-life employee
problems and receiving immediate feedback?
a.
, the leaderless group
b.
the management game
c.
the case study
d.
behaviour modelling - ANSWER d.
behaviour modelling
Behaviour modelling combines various training methods and principles of
learning, where participants view videos showing a model manager dealing with
an employee in scenarios aimed at improving performance
What is the simplest method to evaluate a training program?
a.
learning
b.
reactions
c.
behaviour
d.
results - ANSWER b.
reactions
Peoples reactions to the program are quck and easy to get where results can be
hard to measure
Which term refers to the process of systematically socializing new employees?
a.
new employee entry
b.
onboarding
c.
new employee socialization
d.
orientation - ANSWER b.
onboarding
44. Who is typically responsible for coordinating orientation activities for new
employees?
a.
the direct supervisor
b.
the operations department
c.
the HR department
Which list outlines the phases of the strategic model of training?
a. needs assessment, design, implementation, and evaluation
b. planning, design, training, and evaluation
c. needs assessment, management, training, and evaluation
d. design, needs assessment, implementation, and revision - ANSWER a. needs
assessment, design, implementation, and evaluation
Organization analysis, task analysis, and person analysis are all part of which
phase of the strategic and systemic approach?
a.
the training and development phase
b.
the needs assessment phase
c.
the analysis phase
d.
the evaluation phase - ANSWER b.
the needs assessment phase
In which stage of the training needs assessment are job descriptions and job
specifications reviewed?
a.
task analysis
b.
person analysis
c.
organizational analysis
d.
job analysis - ANSWER a.
task analysis
An organization is conducting a very detailed process of looking at all the tasks
or duties included in a job. It will then list all the steps performed by the
employee to complete each task, and then look to examine the skills and
knowledge necessary for the job. Which process is this organization
performing?
a.
task analysis
b.
job evaluation
c.
,person analysis
d.
competency evaluation - ANSWER a.
task analysis
In determining training needs, which statement best describes person analysis?
a.
It has shifted from a fixed sequence of tasks to a set of competencies.
b.
It involves self-improvement and self-directed training.
c.
It helps organizations decide which employees need training.
d.
It examines the external labour market for needed skills. - ANSWER c.
It helps organizations decide which employees need training.
16. What are the two key factors that affect the success of those who are
identified to receive training?
a.
trainee readiness and trainee motivation
b.
trainee capacity and trainee motivation
c.
trainee readiness and trainee capacity
d.
trainee participation and trainee capacity - ANSWER a.
trainee readiness and trainee motivation
18. What is often used to break down or divide learning into sequences for
employees to learn at their own pace?
a.
programmed instruction
b.
behaviour modification
c.
experiential learning
d.
behaviour modelling - ANSWER a.
programmed instruction
What is the most common training delivery method for formally training
employees?
a.
traditional classroom instruction
b.
internship training
,c.
online instruction
d.
on-the-job training - ANSWER a.
traditional classroom instruction
Which training delivery method is least often used?
a.
blended learning
b.
mobile devices
c.
social media learning
d.
virtual classroom - ANSWER b.
mobile devices
Which term refers to the process of grooming or preparing an employee to take
over the supervisor's job through gaining experience in handling important
functions of the job?
a.
caretaking
b.
coaching
c.
understudy assignment
d.
role modelling - ANSWER c.
understudy assignment
Microsoft has created hundreds of audio and video clips that the company's
sales professionals can download on their mobile devices whenever the need
arises. Which learning method is illustrated in this example?
a.
the simulation method
b.
blended learning
c.
audiovisual learning
d.
just-in-time training - ANSWER d.
just-in-time training
Which technique for training managers emphasizes handling real-life employee
problems and receiving immediate feedback?
a.
, the leaderless group
b.
the management game
c.
the case study
d.
behaviour modelling - ANSWER d.
behaviour modelling
Behaviour modelling combines various training methods and principles of
learning, where participants view videos showing a model manager dealing with
an employee in scenarios aimed at improving performance
What is the simplest method to evaluate a training program?
a.
learning
b.
reactions
c.
behaviour
d.
results - ANSWER b.
reactions
Peoples reactions to the program are quck and easy to get where results can be
hard to measure
Which term refers to the process of systematically socializing new employees?
a.
new employee entry
b.
onboarding
c.
new employee socialization
d.
orientation - ANSWER b.
onboarding
44. Who is typically responsible for coordinating orientation activities for new
employees?
a.
the direct supervisor
b.
the operations department
c.
the HR department
