C425 WGU OBJECTIVE ASSESSMENT STUDY
GUIDE QUESTIONS FINAL SCRIPT 2026
FULL SOLUTIONS AND CORRECT ANSWERS
GRADED A+
⩥ Accountability. Answer: The expectation that employees will perform
a job, take corrective action when necessary, and report upward on the
status and quality of their performance
⩥ Accounting audits. Answer: Procedures used to verify accounting
reports and statements
⩥ Acquisition. Answer: One firm buying another
⩥ Activity-based costing (ABC). Answer: A method of cost accounting
designed to identify streams of activity and then to allocate costs across
particular business processes according to the amount of time employees
devote to particular activities
⩥ Adapters. Answer: Companies that take the current industry structure
and its evolution as givens, and choose where to compete
⩥ Adverse impact. Answer: When a seemingly neutral employment
practice has a disproportionately negative effect on a protected group
,⩥ Advertising support model. Answer: Charging fees to advertise on a
site
⩥ Affective conflict. Answer: Emotional disagreement directed toward
other people
⩥ Affiliate model. Answer: Charging fees to direct site visitors to other
companies' sites
⩥ Affirmative action. Answer: Special efforts to recruit and hire
qualified members of groups that have been discriminated against in the
past
⩥ After-action review. Answer: A frank and open-minded discussion of
four basic questions aimed at continuous improvement
⩥ Alderfer's ERG theory. Answer: A human needs theory postulating
that people have three basic sets of needs that can operate
simultaneously (Existence, Relatedness and Growth)
⩥ Arbitration. Answer: The use of a neutral third party to resolve a labor
dispute
,⩥ Assessment center. Answer: A managerial performance test in which
candidates participate in a variety of exercises and situations
⩥ Assets. Answer: The values of the various items the corporation owns
⩥ Authentic leadership. Answer: A style in which the leader is true to
himself or herself while leading
⩥ Authority. Answer: The legitimate right to make decisions and to tell
other people what to do
⩥ Autocratic leadership. Answer: A form of leadership in which the
leader makes decisions on his or her own and then announces those
decisions to the group
⩥ Autonomous work groups. Answer: Groups that control decisions
about and execution of a complete range of tasks
⩥ Avoidance. Answer: A reaction to conflict that involves ignoring the
problem by doing nothing at all or deemphasizing the disagreement
⩥ Balanced scorecard. Answer: Control system combining four sets of
performance measures: financial, customer, business process, and
learning and growth
, ⩥ Balance sheet. Answer: A report that shows the financial picture of a
company at a given time and itemizes assets, liabilities, and
stockholders' equity
⩥ Barriers to entry. Answer: Conditions that prevent new companies
from entering an industry
⩥ Behavioral approach. Answer: A leadership perspective that attempts
to identify what good leaders do—that is, what behaviors they exhibit
⩥ Benchmarking. Answer: The process of comparing an organization's
practices and technologies with those of other companies
⩥ Bootlegging. Answer: Informal work on projects, other than those
officially assigned, of employees' own choosing and initiative
⩥ Boundaryless organization. Answer: Organization in which there are
no barriers to information flow
⩥ Boundary-spanning. Answer: Interacting with people in other groups,
thus creating linkages between groups
GUIDE QUESTIONS FINAL SCRIPT 2026
FULL SOLUTIONS AND CORRECT ANSWERS
GRADED A+
⩥ Accountability. Answer: The expectation that employees will perform
a job, take corrective action when necessary, and report upward on the
status and quality of their performance
⩥ Accounting audits. Answer: Procedures used to verify accounting
reports and statements
⩥ Acquisition. Answer: One firm buying another
⩥ Activity-based costing (ABC). Answer: A method of cost accounting
designed to identify streams of activity and then to allocate costs across
particular business processes according to the amount of time employees
devote to particular activities
⩥ Adapters. Answer: Companies that take the current industry structure
and its evolution as givens, and choose where to compete
⩥ Adverse impact. Answer: When a seemingly neutral employment
practice has a disproportionately negative effect on a protected group
,⩥ Advertising support model. Answer: Charging fees to advertise on a
site
⩥ Affective conflict. Answer: Emotional disagreement directed toward
other people
⩥ Affiliate model. Answer: Charging fees to direct site visitors to other
companies' sites
⩥ Affirmative action. Answer: Special efforts to recruit and hire
qualified members of groups that have been discriminated against in the
past
⩥ After-action review. Answer: A frank and open-minded discussion of
four basic questions aimed at continuous improvement
⩥ Alderfer's ERG theory. Answer: A human needs theory postulating
that people have three basic sets of needs that can operate
simultaneously (Existence, Relatedness and Growth)
⩥ Arbitration. Answer: The use of a neutral third party to resolve a labor
dispute
,⩥ Assessment center. Answer: A managerial performance test in which
candidates participate in a variety of exercises and situations
⩥ Assets. Answer: The values of the various items the corporation owns
⩥ Authentic leadership. Answer: A style in which the leader is true to
himself or herself while leading
⩥ Authority. Answer: The legitimate right to make decisions and to tell
other people what to do
⩥ Autocratic leadership. Answer: A form of leadership in which the
leader makes decisions on his or her own and then announces those
decisions to the group
⩥ Autonomous work groups. Answer: Groups that control decisions
about and execution of a complete range of tasks
⩥ Avoidance. Answer: A reaction to conflict that involves ignoring the
problem by doing nothing at all or deemphasizing the disagreement
⩥ Balanced scorecard. Answer: Control system combining four sets of
performance measures: financial, customer, business process, and
learning and growth
, ⩥ Balance sheet. Answer: A report that shows the financial picture of a
company at a given time and itemizes assets, liabilities, and
stockholders' equity
⩥ Barriers to entry. Answer: Conditions that prevent new companies
from entering an industry
⩥ Behavioral approach. Answer: A leadership perspective that attempts
to identify what good leaders do—that is, what behaviors they exhibit
⩥ Benchmarking. Answer: The process of comparing an organization's
practices and technologies with those of other companies
⩥ Bootlegging. Answer: Informal work on projects, other than those
officially assigned, of employees' own choosing and initiative
⩥ Boundaryless organization. Answer: Organization in which there are
no barriers to information flow
⩥ Boundary-spanning. Answer: Interacting with people in other groups,
thus creating linkages between groups
