SHRM STUDY GUIDE 2026 ACTUAL
QUESTIONS WITH SOLUTIONS GRADED A+
● What does core competency do for an organization? Answer: -
Differentiates an organization from its competitors -Is a key determinant
of competitive advantage
● HR department focus on using people as a ___ ___. Answer: Core
Competency
● What are the types of organizational assets? Answer: -Physical
-Human
-Financial
-Intellectual Property
● Human Capital is called ___ ___ to reflect the contributions of
employees. Answer: Intellectual Capital
● What are contributions of employees? Answer: -Thinking
-Knowledge
-Creativity
-Decision Making
,● Areas in which employees can be core competencies: Answer: -
Productivity
-Organizational Culture
-Customer Service
● HR Approaches to Improving Productivity Answer: -Organization
Restructuring
-Redesigning Work\
-Aligning HR Activities
-Outsourcing Analysis
● Ways of Organization Restructuring: Answer: -Revising organizational
structure
-Reducing staff
-Aiding in mergers and acquisitions
● Ways of Redesigning Work: Answer: -Changing workloads and
combining jobs
-Reshaping jobs because of technology changes
● Ways of Aligning HR Activities: Answer: -Attracting and retaining
employees
-Training, developing, and evaluating employees
, -Compensating employees and other HR activities
● Ways of Outsourcing Analysis: Answer: -Using domestic
vendors/contractors instead of employees
-Outsourcing operations internationally
● What affects organizational effectiveness? Answer: Customer Service
and Quality
● Organizational Culture: Answer: Shared values and beliefs that give
members of an organization meaning and provide them with rules for
behavior.
● What
-Evolves over a period of time
-Is constant and enduring
-Constitutes organizational social environment and,
-Affects service and quality, organizational productivity, and financial
results Answer: Organizational Culture
● What are the external environments influencing the HRM functions?
Answer: -Global
-Environmental
-Cultural/Geographic
QUESTIONS WITH SOLUTIONS GRADED A+
● What does core competency do for an organization? Answer: -
Differentiates an organization from its competitors -Is a key determinant
of competitive advantage
● HR department focus on using people as a ___ ___. Answer: Core
Competency
● What are the types of organizational assets? Answer: -Physical
-Human
-Financial
-Intellectual Property
● Human Capital is called ___ ___ to reflect the contributions of
employees. Answer: Intellectual Capital
● What are contributions of employees? Answer: -Thinking
-Knowledge
-Creativity
-Decision Making
,● Areas in which employees can be core competencies: Answer: -
Productivity
-Organizational Culture
-Customer Service
● HR Approaches to Improving Productivity Answer: -Organization
Restructuring
-Redesigning Work\
-Aligning HR Activities
-Outsourcing Analysis
● Ways of Organization Restructuring: Answer: -Revising organizational
structure
-Reducing staff
-Aiding in mergers and acquisitions
● Ways of Redesigning Work: Answer: -Changing workloads and
combining jobs
-Reshaping jobs because of technology changes
● Ways of Aligning HR Activities: Answer: -Attracting and retaining
employees
-Training, developing, and evaluating employees
, -Compensating employees and other HR activities
● Ways of Outsourcing Analysis: Answer: -Using domestic
vendors/contractors instead of employees
-Outsourcing operations internationally
● What affects organizational effectiveness? Answer: Customer Service
and Quality
● Organizational Culture: Answer: Shared values and beliefs that give
members of an organization meaning and provide them with rules for
behavior.
● What
-Evolves over a period of time
-Is constant and enduring
-Constitutes organizational social environment and,
-Affects service and quality, organizational productivity, and financial
results Answer: Organizational Culture
● What are the external environments influencing the HRM functions?
Answer: -Global
-Environmental
-Cultural/Geographic
