Samenvatting:
Management & Organisatie
Academiejaar: 2020 - 2021
School: Hogeschool Gent
Vak: Management & Organisatie Docent: Mr. Wim Buekens
,Inhoud
Team Management PDF2 ........................................................................................ 1
Kenmerken van een goed team PDF3 ................................................................... 1
Case: Top Team PDF5 ............................................................................................. 2
Groupthink PDF6.................................................................................................... 2
Signs of Groupthink PDF7 ...................................................................................... 3
Invloed van de omgeving op teamwork PDF8 ........................................................ 3
Team Management is gekenmerkt door enkele fasen PDF8 .................................. 3
Team Management: enkele uitspraken ................................................................. 4
De roos van Leary PDF9 .......................................................................................... 4
De leider als coach: de leraar PDF11 .................................................................... 5
Coaching PDF12 .................................................................................................. 5
Tot slot nog enkele bedenkingen… ....................................................................... 5
Time Management & Zelforganisatie PDF13 ............................................................ 6
Basiswetten PDF14 .............................................................................................. 6
Tijdrovers ................................................................................................................ 6
Tips voor een betere zelforganisatie PDF15 .............................................................. 6
Meetings PDF15 ...................................................................................................... 7
Poor time managers? PDF17 ................................................................................... 8
Good time managers?.............................................................................................. 8
Where to start? PDF18 ............................................................................................ 9
The myth of multitasking test PDF18 ................................................................... 9
Keep in mind PDF20 ............................................................................................... 9
Prioritizing PDF21 ................................................................................................... 9
Deel: Stress Management PDF22 .......................................................................... 10
Wat is stress? PDF23 ......................................................................................... 10
Oorzaken van stress? PDF24 ............................................................................. 10
Hoe omgaan met stress? PDF25 ......................................................................... 11
Stress-preventie? ............................................................................................... 11
Stress - De cijfers PDF26 ................................................................................... 11
Stress op het werk: Wat u wel en niet mag geloven... ............................................ 11
Stressoren van buitenaf PDF28 ............................................................................. 12
Stressoren van binnenuit PDF29........................................................................... 12
Werkstress wordt bepaald door... PDF32 ............................................................... 13
Stress Management Techniques ............................................................................ 13
Change your thinking PDF33 ............................................................................. 13
Change your behaviour PDF35 .......................................................................... 13
, Equality and Basic Rights ............................................................................... 13
Assertive People .............................................................................................. 14
Change your lifestyle PDF37 .............................................................................. 14
Deel: Change Management PDF40 ........................................................................ 14
When I say “change” you say… PDF41 .................................................................. 14
Factors facilitating a change process PDF43 ......................................................... 14
Factors deteriorating a change process PDF44 ...................................................... 15
Types of change PDF45 ......................................................................................... 15
Change… PDF46 ................................................................................................... 16
Forces For Change PDF51 ..................................................................................... 17
Steps in a change process PDF52.......................................................................... 17
It Isn’t the Changes That Do You In... It’s the Transitions PDF53 .......................... 17
PSI (personal style indicator) PDF57 ..................................................................... 18
Security need ..................................................................................................... 19
Social need ........................................................................................................ 19
Ego need ............................................................................................................ 19
Development need.............................................................................................. 19
2 quotes to think about... PDF60 .......................................................................... 19
Resistance to Change PDF61 ................................................................................ 19
When you say Change, they say: PDF64 ............................................................... 20
THE “PEOPLE” CHALLENGE OF CHANGE ............................................................ 21
Before Change PDF65 ........................................................................................... 21
Producing change PDF66 ...................................................................................... 21
Points to Remember .............................................................................................. 21
Leadership during change PDF67 ......................................................................... 22
Congruence Theory ............................................................................................... 22
Change Impact! PDF68 ......................................................................................... 23
Deel: Leadership PDF69 ........................................................................................ 23
The Art of Balancing… PDF71 ............................................................................... 23
Emotional Intelligence PDF72 ............................................................................... 24
Active listening techniques PDF74 ........................................................................ 24
People with a higher EQ PDF75............................................................................. 25
Leadership success factors PDF76 ........................................................................ 25
Winning attitude at GE The four E’s ...................................................................... 25
Manager or Leader? PDF78 ................................................................................... 25
Creating a great organization… PDF81 .................................................................. 26
Are you charismatic? ............................................................................................ 26
,Personality of charismatic leaders? PDF84 ............................................................ 26
Communication skills of charismatic leaders? ....................................................... 26
The leadership mystique PDF86 ............................................................................ 26
TEST YOUR SITUATIONAL LEADERSHIP AWARENESS PDF89 ............................. 27
Continuum of Leader Behaviour PDF90 ................................................................ 27
Situational leadership PDF93 ................................................................................ 28
Telling ................................................................................................................ 28
Selling................................................................................................................ 29
Participating ...................................................................................................... 29
Delegating .......................................................................................................... 29
Vb: Management dilemma .............................................................................. 29
DEEL: Motivation PDF96 ...................................................................................... 30
“Nuts” exercise ...................................................................................................... 30
Hoe herken je gemotiveerde medewerkers? PDF97 ................................................ 30
Wat drijft motivatie? PDF98 .................................................................................. 30
Waarom werken objectieven motiverend? ........................................................... 31
We’ve been boss-free since 1996. PDF99 ............................................................... 32
Pay and Benefits PDF102 ...................................................................................... 32
Pay level ............................................................................................................. 32
Pay Structure ..................................................................................................... 32
Benefits ............................................................................................................. 32
Equity theory PDF104 ........................................................................................... 33
Empowerment: vier bouwstenen ........................................................................... 34
NIEUW PDF-BESTAND (CURSUS DEEL 2) PDF NUMMERING TELT OPNIEUW OP
VANAF DEEL 2. .................................................................................................... 34
Management Defined PDF5 ................................................................................... 35
Efficiency and Effectiveness ............................................................................... 35
Management process PDF6 ................................................................................... 35
Planning ............................................................................................................ 36
Organizing ......................................................................................................... 36
Leading .............................................................................................................. 36
Controlling ......................................................................................................... 36
Distribution of Time per Activity by Organizational Level PDF9 ............................. 37
Management Skills ................................................................................................ 37
Ten Roles Managers Play PDF11 ........................................................................... 38
Differences Among Managers PDF12 ..................................................................... 39
Management Levels and Functional Areas PDF13 .............................................. 39
, Management Skills and Functions ..................................................................... 39
Differences between Large and Small Businesses PDF14 ...................................... 40
Top 10 skills PDF15 .............................................................................................. 40
Deel: verkooporganisatiestructuren PDF22 ........................................................... 41
Types structuren PDF23 ....................................................................................... 41
Geografische verkooporganisatie ........................................................................ 41
Product verkooporganisatie ................................................................................ 41
Markt verkooporganisatie................................................................................... 42
Product-Markt verkooporganisatie ..................................................................... 42
Key account verkooporganisatie PDF24 ................................................................. 42
Deel: verkoopprofielen ........................................................................................... 43
Types verkopers PDF25...................................................................................... 43
Probleemgevallen ............................................................................................ 43
Doorgroeiers ................................................................................................... 43
Absolute Toppers ............................................................................................ 44
Routiniers ....................................................................................................... 44
Hoe omgaan met de verschillende types? PDF25 ................................................... 44
Management & Organisatie
Academiejaar: 2020 - 2021
School: Hogeschool Gent
Vak: Management & Organisatie Docent: Mr. Wim Buekens
,Inhoud
Team Management PDF2 ........................................................................................ 1
Kenmerken van een goed team PDF3 ................................................................... 1
Case: Top Team PDF5 ............................................................................................. 2
Groupthink PDF6.................................................................................................... 2
Signs of Groupthink PDF7 ...................................................................................... 3
Invloed van de omgeving op teamwork PDF8 ........................................................ 3
Team Management is gekenmerkt door enkele fasen PDF8 .................................. 3
Team Management: enkele uitspraken ................................................................. 4
De roos van Leary PDF9 .......................................................................................... 4
De leider als coach: de leraar PDF11 .................................................................... 5
Coaching PDF12 .................................................................................................. 5
Tot slot nog enkele bedenkingen… ....................................................................... 5
Time Management & Zelforganisatie PDF13 ............................................................ 6
Basiswetten PDF14 .............................................................................................. 6
Tijdrovers ................................................................................................................ 6
Tips voor een betere zelforganisatie PDF15 .............................................................. 6
Meetings PDF15 ...................................................................................................... 7
Poor time managers? PDF17 ................................................................................... 8
Good time managers?.............................................................................................. 8
Where to start? PDF18 ............................................................................................ 9
The myth of multitasking test PDF18 ................................................................... 9
Keep in mind PDF20 ............................................................................................... 9
Prioritizing PDF21 ................................................................................................... 9
Deel: Stress Management PDF22 .......................................................................... 10
Wat is stress? PDF23 ......................................................................................... 10
Oorzaken van stress? PDF24 ............................................................................. 10
Hoe omgaan met stress? PDF25 ......................................................................... 11
Stress-preventie? ............................................................................................... 11
Stress - De cijfers PDF26 ................................................................................... 11
Stress op het werk: Wat u wel en niet mag geloven... ............................................ 11
Stressoren van buitenaf PDF28 ............................................................................. 12
Stressoren van binnenuit PDF29........................................................................... 12
Werkstress wordt bepaald door... PDF32 ............................................................... 13
Stress Management Techniques ............................................................................ 13
Change your thinking PDF33 ............................................................................. 13
Change your behaviour PDF35 .......................................................................... 13
, Equality and Basic Rights ............................................................................... 13
Assertive People .............................................................................................. 14
Change your lifestyle PDF37 .............................................................................. 14
Deel: Change Management PDF40 ........................................................................ 14
When I say “change” you say… PDF41 .................................................................. 14
Factors facilitating a change process PDF43 ......................................................... 14
Factors deteriorating a change process PDF44 ...................................................... 15
Types of change PDF45 ......................................................................................... 15
Change… PDF46 ................................................................................................... 16
Forces For Change PDF51 ..................................................................................... 17
Steps in a change process PDF52.......................................................................... 17
It Isn’t the Changes That Do You In... It’s the Transitions PDF53 .......................... 17
PSI (personal style indicator) PDF57 ..................................................................... 18
Security need ..................................................................................................... 19
Social need ........................................................................................................ 19
Ego need ............................................................................................................ 19
Development need.............................................................................................. 19
2 quotes to think about... PDF60 .......................................................................... 19
Resistance to Change PDF61 ................................................................................ 19
When you say Change, they say: PDF64 ............................................................... 20
THE “PEOPLE” CHALLENGE OF CHANGE ............................................................ 21
Before Change PDF65 ........................................................................................... 21
Producing change PDF66 ...................................................................................... 21
Points to Remember .............................................................................................. 21
Leadership during change PDF67 ......................................................................... 22
Congruence Theory ............................................................................................... 22
Change Impact! PDF68 ......................................................................................... 23
Deel: Leadership PDF69 ........................................................................................ 23
The Art of Balancing… PDF71 ............................................................................... 23
Emotional Intelligence PDF72 ............................................................................... 24
Active listening techniques PDF74 ........................................................................ 24
People with a higher EQ PDF75............................................................................. 25
Leadership success factors PDF76 ........................................................................ 25
Winning attitude at GE The four E’s ...................................................................... 25
Manager or Leader? PDF78 ................................................................................... 25
Creating a great organization… PDF81 .................................................................. 26
Are you charismatic? ............................................................................................ 26
,Personality of charismatic leaders? PDF84 ............................................................ 26
Communication skills of charismatic leaders? ....................................................... 26
The leadership mystique PDF86 ............................................................................ 26
TEST YOUR SITUATIONAL LEADERSHIP AWARENESS PDF89 ............................. 27
Continuum of Leader Behaviour PDF90 ................................................................ 27
Situational leadership PDF93 ................................................................................ 28
Telling ................................................................................................................ 28
Selling................................................................................................................ 29
Participating ...................................................................................................... 29
Delegating .......................................................................................................... 29
Vb: Management dilemma .............................................................................. 29
DEEL: Motivation PDF96 ...................................................................................... 30
“Nuts” exercise ...................................................................................................... 30
Hoe herken je gemotiveerde medewerkers? PDF97 ................................................ 30
Wat drijft motivatie? PDF98 .................................................................................. 30
Waarom werken objectieven motiverend? ........................................................... 31
We’ve been boss-free since 1996. PDF99 ............................................................... 32
Pay and Benefits PDF102 ...................................................................................... 32
Pay level ............................................................................................................. 32
Pay Structure ..................................................................................................... 32
Benefits ............................................................................................................. 32
Equity theory PDF104 ........................................................................................... 33
Empowerment: vier bouwstenen ........................................................................... 34
NIEUW PDF-BESTAND (CURSUS DEEL 2) PDF NUMMERING TELT OPNIEUW OP
VANAF DEEL 2. .................................................................................................... 34
Management Defined PDF5 ................................................................................... 35
Efficiency and Effectiveness ............................................................................... 35
Management process PDF6 ................................................................................... 35
Planning ............................................................................................................ 36
Organizing ......................................................................................................... 36
Leading .............................................................................................................. 36
Controlling ......................................................................................................... 36
Distribution of Time per Activity by Organizational Level PDF9 ............................. 37
Management Skills ................................................................................................ 37
Ten Roles Managers Play PDF11 ........................................................................... 38
Differences Among Managers PDF12 ..................................................................... 39
Management Levels and Functional Areas PDF13 .............................................. 39
, Management Skills and Functions ..................................................................... 39
Differences between Large and Small Businesses PDF14 ...................................... 40
Top 10 skills PDF15 .............................................................................................. 40
Deel: verkooporganisatiestructuren PDF22 ........................................................... 41
Types structuren PDF23 ....................................................................................... 41
Geografische verkooporganisatie ........................................................................ 41
Product verkooporganisatie ................................................................................ 41
Markt verkooporganisatie................................................................................... 42
Product-Markt verkooporganisatie ..................................................................... 42
Key account verkooporganisatie PDF24 ................................................................. 42
Deel: verkoopprofielen ........................................................................................... 43
Types verkopers PDF25...................................................................................... 43
Probleemgevallen ............................................................................................ 43
Doorgroeiers ................................................................................................... 43
Absolute Toppers ............................................................................................ 44
Routiniers ....................................................................................................... 44
Hoe omgaan met de verschillende types? PDF25 ................................................... 44
