Layla Dempsey
D459 Task 3
D459 TASK 3 (WGU) FOUR-STEP TOOL: |PASSED ON
FIRST
ATTEMPT |LATEST UPDATE WITH COMPLETE SOLUTION
AT WESTERN GOVERNORS UNIVERSITY
WGU's Four-Step Tool (based on "Six Steps to Thinking Systemically" by Michael Goodman
and Richard Karash)
The Iceberg Tool is a way to see how the underlying structure causes the individual events and the patterns or
trends that emerge from recurring events. Using the Iceberg Tool allows you to see the basic facts and
interconnections, an important first step.
STEP 1: Complete an Iceberg Tool for this case study.
Iceberg Tool to Understand Patterns and Structure
Questions to Ask
1. What are the key events in this case study?
• Ms. Jackson stocked a craft cart with a lot of different art materials despite a
limited budget. The students used the new materials responsibly at first, but
D459 Task 3
D459 TASK 3 (WGU) FOUR-STEP TOOL: |PASSED ON
FIRST
ATTEMPT |LATEST UPDATE WITH COMPLETE SOLUTION
AT WESTERN GOVERNORS UNIVERSITY
WGU's Four-Step Tool (based on "Six Steps to Thinking Systemically" by Michael Goodman
and Richard Karash)
The Iceberg Tool is a way to see how the underlying structure causes the individual events and the patterns or
trends that emerge from recurring events. Using the Iceberg Tool allows you to see the basic facts and
interconnections, an important first step.
STEP 1: Complete an Iceberg Tool for this case study.
Iceberg Tool to Understand Patterns and Structure
Questions to Ask
1. What are the key events in this case study?
• Ms. Jackson stocked a craft cart with a lot of different art materials despite a
limited budget. The students used the new materials responsibly at first, but
