PGA 3.0 LEVEL 2 QUESTIONS WITH COMPLETE
SOLUTIONS GUARANTEED PASS BRAND NEW 2026
Reduced training needs is one of the anticipated benefits of
adopting new point of sale
system technology. (T/F) -
ANSWER - >False
What is the first step in acquiring a new technology-
based system? -
ANSWER>>Assess
facility needs
What are procedures? - ANSWER - >Step by step instructions
on how to implement
policies and complete
specific tasks
What are policies? - ANSWER - >Guidelines and rules laid down
by management that
outline the course of action in
various situations
Why should employees be involved in creating and revising
policies or procedures? -
ANSWER>>Encourages staff to buy in to the
guidelines it sets out
What is a management tool for defining the structure of
the golf operation? -
ANSWER>>Business planning - Policies
and procedures
,Promotion is one of the four "Ps" of marketing? (T/F) - ANSWER -
>True
What does the American Marketing Association refer to as a
name, term, sign, symbol
or design, or combination of them intended to identify the
goods and services of a
seller? - ANSWER -
>Brand
,What is an example of indirect competition to an 18-hole
daily fee facility? -
ANSWER>>Fitness and
tennis club
What is an example of an attraction program at a golf facility?
- ANSWER - >Clinic
showing new golfers how to
warm up
Social media is a method that professionals can use to
communicate with potential and
existing customers. (T/F) -
ANSWER - >True
Cost-benefit analysis is a way to assess a
promotional strategy. (T/F) -
ANSWER>>True
What is a reliable indicator of the effectiveness of a promotional
program targeting retail
sales? - ANSWER - >Increase in sales
compared to prior year
How can a facility determine the viability of a promotional
program? - ANSWER - >Cost-
benefit analysis, interviewing customers,
written surveys
How should surveys, focus groups, and sales analyses be used to
keep a facility from wasting money on ineffective promotions? -
ANSWER - >Helps understand the target market
, What would be the most reliable means of predicting the likelihood
a proposed promotional plan would be successful? - ANSWER -
>Knowing the target market and being aligned with business plan
objectives
Managing play best practices are the same across
facility types. (T/F) -
ANSWER>>False
When are private facilities exempt from the accommodation
requirements of the
Americans with Disabilities Act? - ANSWER - >When no
public play is allowed
What is an example of facility functions that need written safety
procedures to insure
uniform actions of staff? - ANSWER - >Golf car use,
inclement weather, medical
emergencies, alcohol consumption, handling
disruptive players
Under what law are golf facilities required to provide all people with
goods and services
on an equal basis? - ANSWER - >Americans
with Disabilities Act
Which tee time starting system can reliably prevent players from
monopolizing the best
tee times? - ANSWER -
>Lottery System
SOLUTIONS GUARANTEED PASS BRAND NEW 2026
Reduced training needs is one of the anticipated benefits of
adopting new point of sale
system technology. (T/F) -
ANSWER - >False
What is the first step in acquiring a new technology-
based system? -
ANSWER>>Assess
facility needs
What are procedures? - ANSWER - >Step by step instructions
on how to implement
policies and complete
specific tasks
What are policies? - ANSWER - >Guidelines and rules laid down
by management that
outline the course of action in
various situations
Why should employees be involved in creating and revising
policies or procedures? -
ANSWER>>Encourages staff to buy in to the
guidelines it sets out
What is a management tool for defining the structure of
the golf operation? -
ANSWER>>Business planning - Policies
and procedures
,Promotion is one of the four "Ps" of marketing? (T/F) - ANSWER -
>True
What does the American Marketing Association refer to as a
name, term, sign, symbol
or design, or combination of them intended to identify the
goods and services of a
seller? - ANSWER -
>Brand
,What is an example of indirect competition to an 18-hole
daily fee facility? -
ANSWER>>Fitness and
tennis club
What is an example of an attraction program at a golf facility?
- ANSWER - >Clinic
showing new golfers how to
warm up
Social media is a method that professionals can use to
communicate with potential and
existing customers. (T/F) -
ANSWER - >True
Cost-benefit analysis is a way to assess a
promotional strategy. (T/F) -
ANSWER>>True
What is a reliable indicator of the effectiveness of a promotional
program targeting retail
sales? - ANSWER - >Increase in sales
compared to prior year
How can a facility determine the viability of a promotional
program? - ANSWER - >Cost-
benefit analysis, interviewing customers,
written surveys
How should surveys, focus groups, and sales analyses be used to
keep a facility from wasting money on ineffective promotions? -
ANSWER - >Helps understand the target market
, What would be the most reliable means of predicting the likelihood
a proposed promotional plan would be successful? - ANSWER -
>Knowing the target market and being aligned with business plan
objectives
Managing play best practices are the same across
facility types. (T/F) -
ANSWER>>False
When are private facilities exempt from the accommodation
requirements of the
Americans with Disabilities Act? - ANSWER - >When no
public play is allowed
What is an example of facility functions that need written safety
procedures to insure
uniform actions of staff? - ANSWER - >Golf car use,
inclement weather, medical
emergencies, alcohol consumption, handling
disruptive players
Under what law are golf facilities required to provide all people with
goods and services
on an equal basis? - ANSWER - >Americans
with Disabilities Act
Which tee time starting system can reliably prevent players from
monopolizing the best
tee times? - ANSWER -
>Lottery System
