19 March 2026
VERIFIED AND CERTIFIED ANSWERS. WRITTEN IN REQUIRED FORMAT AND WITHIN
GIVEN GUIDELINES. IT IS GOOD TO USE AS A GUIDE AND FOR REFERENCE, NEVER
PLAGARIZE. Thank you and success in your academics.
UNISA, 2026
Contents
Question 1 .............................................................................................................................................. 2
1. Procurement and Supplier Management ............................................................................... 2
2. Transportation and Distribution .............................................................................................. 2
3. Warehousing and Distribution Centre Operations ............................................................. 3
4. Inventory Management............................................................................................................... 3
5. Order Processing and Fulfilment ............................................................................................ 3
6. Reverse Logistics ........................................................................................................................ 4
Question 2 .............................................................................................................................................. 4
Question 3 .............................................................................................................................................. 4
1. Strategic Management and Decision-Making....................................................................... 5
2. Brand Management and Marketing Strategy ........................................................................ 5
3. Customer Relationship Management (CRM) ........................................................................ 5
4. Core Supply Chain and Inventory Planning ......................................................................... 6
5. Financial Management and Control ........................................................................................ 6
Question 4 .............................................................................................................................................. 6
1. Competition in the Retail Market ............................................................................................. 6
2. Cost Structure and Input Costs ............................................................................................... 6
References ............................................................................................................................................. 7
, Question 1
Discuss the possible core logistics activities that Pick n Pay could carry out to
fulfil orders. (15)
Logistics plays a critical role in ensuring that retail organisations such as Pick n Pay
deliver the right products to customers at the right time, in the right condition and at the
lowest possible cost. Core logistics activities are those essential processes that support
the flow of goods from suppliers to the final customer.
1. Procurement and Supplier Management
Pick n Pay must engage in effective procurement to ensure consistent availability of
products across its various store formats and geographic locations. This includes
sourcing goods from local and international suppliers, negotiating contracts, and
managing supplier relationships. Strong supplier collaboration allows Pick n Pay to
maintain product quality, competitive pricing and reliable supply, which is particularly
important when operating across multiple African countries (Bowersox et al., 2019).
2. Transportation and Distribution
Transportation is a key logistics activity that involves moving goods from suppliers to
distribution centres and from distribution centres to retail stores. Pick n Pay may use a
combination of owned fleets and third-party logistics providers to ensure flexibility and
cost efficiency. Efficient transportation planning helps reduce lead times, minimise fuel
costs and ensure timely replenishment of stores, thereby preventing stock-outs and
overstocking (Christopher, 2016).
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