IOP3706 ASSIGNMENT 1 SEMESTER 1 2026 (Answer Guide)
VERIFIED AND CERTIFIED ANSWERS. WRITTEN IN REQUIRED FORMAT AND WITHIN
GIVEN GUIDELINES. IT IS GOOD TO USE AS A GUIDE AND FOR REFERENCE, NEVER
PLAGARIZE. Thank you and success in your academics.
UNISA, 2025
QUESTION 1
Briefly explain three forms of turnover that may be influencing employees’
turnover intentions at Ubuntu Manufacturing.
(5 marks)
Employee turnover refers to the voluntary or involuntary movement of employees out of
an organisation. Based on the scenario, several forms of turnover are likely influencing
employees’ turnover intentions at Ubuntu Manufacturing.
1. Voluntary Turnover
Voluntary turnover occurs when employees choose to leave the organisation of their
own free will, usually due to dissatisfaction or better external opportunities. At Ubuntu
Manufacturing, exit interviews reveal dissatisfaction with career development
opportunities, reward systems, and performance appraisal processes. Skilled
engineers, supervisors, and young professionals are leaving to join competitors that
offer flexible work arrangements and clearer reward structures. This indicates that
employees perceive external organisations as offering better employment value
propositions, which increases voluntary turnover intentions (Armstrong, 2021).
2. Dysfunctional Turnover
Dysfunctional turnover refers to the loss of high-performing, skilled, or strategically
important employees whose departure negatively affects organisational performance.
The scenario highlights that Ubuntu Manufacturing is losing skilled engineers and high
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performers from designated groups. These employees possess scarce skills and
institutional knowledge, and their departure increases recruitment and training costs
while reducing productivity and innovation. Dysfunctional turnover is particularly
damaging because it weakens the organisation’s competitive advantage (Nel et al.,
2020).
3. Avoidable Turnover
Avoidable turnover occurs when employees leave due to factors that the organisation
could have managed or prevented. In the scenario, employees report that promises
made during recruitment regarding promotion and training were not fulfilled. In addition,
dissatisfaction with reward and performance appraisal practices suggests poor HR
planning and implementation. Since these issues are within management’s control, the
resulting turnover can be classified as avoidable turnover, indicating weaknesses in
retention strategies and human resource management practices (Robbins & Judge,
2022).
QUESTION 2
Discuss how Ubuntu Manufacturing can implement five employee retention
practices within the South African context to retain talented employees.
(5 marks)
Employee retention practices are deliberate strategies aimed at encouraging employees
to remain with an organisation for a longer period. Within the South African context,
Ubuntu Manufacturing can implement the following practices to retain talented
employees.
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