WGU C202 |OA|OBJECTIVE ASSESSMENT|
MANAGING HUMAN CAPITAL
1. Human Resource Management (HRM) is best defined as:
A. Managing company finances and budgets
B. The organizational function responsible for attracting, hiring, developing, rewarding,
and retaining employees
C. Supervising daily work operations
D. Controlling employee behavior
Correct Answer: B
Explanation:
Human Resource Management focuses on managing people within an organization. It
ensures that the right employees are hired, trained, motivated, and retained. HRM helps
organizations meet their goals by developing a capable workforce. Without HRM,
companies would struggle to manage their human talent effectively.
2. Which of the following is NOT one of the six functional areas of
HRM?
A. Staffing
B. Health and Safety
C. Marketing
D. Training and Development
Correct Answer: C
Explanation:
The six functional areas of HRM include staffing, health and safety, performance
management, employee relations, rewards and benefits, and training and development.
,Marketing is a business function but not an HRM function. HRM focuses on people, not
on selling products.
3. Staffing in HRM refers to:
A. Paying employee salaries
B. Hiring and placing the right people in jobs
C. Creating company budgets
D. Promoting products
Correct Answer: B
Explanation:
Staffing involves recruiting, selecting, and placing employees in appropriate positions. It
ensures the organization has the right number of workers with the right skills. Good
staffing improves productivity and reduces employee turnover. Poor staffing leads to
performance problems.
4. Which HRM function focuses on preventing workplace injuries
and illnesses?
A. Training
B. Health and Safety
C. Performance Management
D. Rewards and Benefits
Correct Answer: B
Explanation:
The health and safety function ensures employees work in safe environments. It involves
safety training, hazard prevention, and compliance with laws. When employees feel safe,
they perform better and are less likely to miss work due to injury. This also saves
organizations money.
5. Performance management is mainly concerned with:
,A. Increasing company sales
B. Measuring and improving employee performance
C. Managing benefits
D. Recruiting employees
Correct Answer: B
Explanation:
Performance management involves evaluating how well employees do their jobs. It
helps managers give feedback and set goals. Strong performance management
improves employee productivity and motivation. It also helps organizations achieve
their objectives.
6. Employee and labor relations deal primarily with:
A. Marketing strategies
B. Relationships between employees, unions, and management
C. Financial planning
D. Technology systems
Correct Answer: B
Explanation:
Employee and labor relations focus on maintaining good working relationships. This
includes handling employee complaints and working with labor unions. Good relations
help reduce conflict and improve cooperation. This leads to a more stable workplace.
7. Rewards and benefits in HRM are designed to:
A. Punish poor performance
B. Motivate and retain employees
C. Increase product prices
D. Replace managers
Correct Answer: B
Explanation:
Rewards and benefits are used to motivate employees and keep them satisfied. They
include pay, bonuses, insurance, and other incentives. When employees feel rewarded,
, they are more loyal and productive. This helps organizations reduce turnover.
8. Training and development focuses on:
A. Hiring new employees
B. Improving employee skills and abilities
C. Reducing company taxes
D. Managing attendance
Correct Answer: B
Explanation:
Training helps employees learn how to do their jobs better. Development prepares them
for future roles. Together, they increase employee competence and confidence. This
helps organizations grow and compete.
9. HRM systems influence performance by all of the following
EXCEPT:
A. Improving efficiency
B. Increasing employee engagement
C. Reducing customer demand
D. Enhancing employee capabilities
Correct Answer: C
Explanation:
HRM systems improve how employees work and perform. They help employees become
more skilled and motivated. They also make organizations more efficient. HRM systems
do not affect customer demand directly.
10. Business strategy defines:
A. How the company manages payroll
B. How the company competes in the market
C. How employees are trained
D. How products are shipped
MANAGING HUMAN CAPITAL
1. Human Resource Management (HRM) is best defined as:
A. Managing company finances and budgets
B. The organizational function responsible for attracting, hiring, developing, rewarding,
and retaining employees
C. Supervising daily work operations
D. Controlling employee behavior
Correct Answer: B
Explanation:
Human Resource Management focuses on managing people within an organization. It
ensures that the right employees are hired, trained, motivated, and retained. HRM helps
organizations meet their goals by developing a capable workforce. Without HRM,
companies would struggle to manage their human talent effectively.
2. Which of the following is NOT one of the six functional areas of
HRM?
A. Staffing
B. Health and Safety
C. Marketing
D. Training and Development
Correct Answer: C
Explanation:
The six functional areas of HRM include staffing, health and safety, performance
management, employee relations, rewards and benefits, and training and development.
,Marketing is a business function but not an HRM function. HRM focuses on people, not
on selling products.
3. Staffing in HRM refers to:
A. Paying employee salaries
B. Hiring and placing the right people in jobs
C. Creating company budgets
D. Promoting products
Correct Answer: B
Explanation:
Staffing involves recruiting, selecting, and placing employees in appropriate positions. It
ensures the organization has the right number of workers with the right skills. Good
staffing improves productivity and reduces employee turnover. Poor staffing leads to
performance problems.
4. Which HRM function focuses on preventing workplace injuries
and illnesses?
A. Training
B. Health and Safety
C. Performance Management
D. Rewards and Benefits
Correct Answer: B
Explanation:
The health and safety function ensures employees work in safe environments. It involves
safety training, hazard prevention, and compliance with laws. When employees feel safe,
they perform better and are less likely to miss work due to injury. This also saves
organizations money.
5. Performance management is mainly concerned with:
,A. Increasing company sales
B. Measuring and improving employee performance
C. Managing benefits
D. Recruiting employees
Correct Answer: B
Explanation:
Performance management involves evaluating how well employees do their jobs. It
helps managers give feedback and set goals. Strong performance management
improves employee productivity and motivation. It also helps organizations achieve
their objectives.
6. Employee and labor relations deal primarily with:
A. Marketing strategies
B. Relationships between employees, unions, and management
C. Financial planning
D. Technology systems
Correct Answer: B
Explanation:
Employee and labor relations focus on maintaining good working relationships. This
includes handling employee complaints and working with labor unions. Good relations
help reduce conflict and improve cooperation. This leads to a more stable workplace.
7. Rewards and benefits in HRM are designed to:
A. Punish poor performance
B. Motivate and retain employees
C. Increase product prices
D. Replace managers
Correct Answer: B
Explanation:
Rewards and benefits are used to motivate employees and keep them satisfied. They
include pay, bonuses, insurance, and other incentives. When employees feel rewarded,
, they are more loyal and productive. This helps organizations reduce turnover.
8. Training and development focuses on:
A. Hiring new employees
B. Improving employee skills and abilities
C. Reducing company taxes
D. Managing attendance
Correct Answer: B
Explanation:
Training helps employees learn how to do their jobs better. Development prepares them
for future roles. Together, they increase employee competence and confidence. This
helps organizations grow and compete.
9. HRM systems influence performance by all of the following
EXCEPT:
A. Improving efficiency
B. Increasing employee engagement
C. Reducing customer demand
D. Enhancing employee capabilities
Correct Answer: C
Explanation:
HRM systems improve how employees work and perform. They help employees become
more skilled and motivated. They also make organizations more efficient. HRM systems
do not affect customer demand directly.
10. Business strategy defines:
A. How the company manages payroll
B. How the company competes in the market
C. How employees are trained
D. How products are shipped