HMGT 3301 Crossing the Quality Chas
fg fg fg fg fg
m
QualityfgoffgHealthcarefg-fgcorrectfganswer✔ ✔
DefinitionfgcreatedfgbyfgthefgIOM
"Healthfgservicesfgthatfgincreasefglikelihoodfgoffgdesiredfghealthfgoutcomesfgc
onsistentfgwithfgcurrentfgknowledge"
a)fgQualityfgoccursfgalongfgafgcontinuum
b)fgFocusfgonfgservicesfgoffgthefgsystem/providerfg(notfgthefgpatient)
c)fgQualityfgdeterminedfgatfgbothfgthefgindividualfgandfgthefgpopulationfglevel
d)fgEmphasisfgonfgdesiredfghealthfgoutcome
e)fgDebatefgonfgmeasuresfgwhenfgknowledgefgisfgincomplete
Weakness:fgdoesn'tfgincludefgcostfgeffectivenessfgtofgdeliverfgquality
6fgIOMfgQualityfgAimsfg-fgcorrectfganswer✔ ✔ STEEEP
1.fgSafety
2.fgTimeliness
3.fgEfficiency
4.fgEquity
5.fgEffectiveness
, 6.fgPatient-centered
MicrofgandfgMacrofgperspectivesfginfgqualityfgoffghealthcarefg-
fgcorrectfganswer✔ ✔ Micro
-
Focusfgonfgservicesfgatfgthefgpointfgoffgdeliveryfgandfgtheirfgsubsequentfgeffects
fg(performancefgoffgindividualfgcaregiversfgandfghealthfgorgs)
a)fgClinicalfgaspectsfgoffgcarefgdeliveryfg(adversefgdrugfgevents)
b)fgInterpersonalfgaspectsfgoffgcare
c)fgQOL
Macro
-
Focusfgonfgqualityfgfromfgthefgstandpointfgoffgpopulationsfg(lifefgexpectancy,fg
mortalityfgrates,fgincidencefgandfgprevalencefgoffgcertainfghealthfgconditions)
Whatfgarefgthefgdifferencesfgbetweenfgthefgtermsfg'qualityfgassessment'fgandfg'q
ualityfgassurance'?fg-fgcorrectfganswer✔ ✔ Qualityfgassessment
-Measurefgoffgqualityfgagainstfgestablishedfgstandards
a)fgHowfgqualityfgisfgdetermined
b)fgIDfgoffgspecificfgvariablesfgtofgbefgmeasured
c)fgCollectionfgoffgthefgdata
fg fg fg fg fg
m
QualityfgoffgHealthcarefg-fgcorrectfganswer✔ ✔
DefinitionfgcreatedfgbyfgthefgIOM
"Healthfgservicesfgthatfgincreasefglikelihoodfgoffgdesiredfghealthfgoutcomesfgc
onsistentfgwithfgcurrentfgknowledge"
a)fgQualityfgoccursfgalongfgafgcontinuum
b)fgFocusfgonfgservicesfgoffgthefgsystem/providerfg(notfgthefgpatient)
c)fgQualityfgdeterminedfgatfgbothfgthefgindividualfgandfgthefgpopulationfglevel
d)fgEmphasisfgonfgdesiredfghealthfgoutcome
e)fgDebatefgonfgmeasuresfgwhenfgknowledgefgisfgincomplete
Weakness:fgdoesn'tfgincludefgcostfgeffectivenessfgtofgdeliverfgquality
6fgIOMfgQualityfgAimsfg-fgcorrectfganswer✔ ✔ STEEEP
1.fgSafety
2.fgTimeliness
3.fgEfficiency
4.fgEquity
5.fgEffectiveness
, 6.fgPatient-centered
MicrofgandfgMacrofgperspectivesfginfgqualityfgoffghealthcarefg-
fgcorrectfganswer✔ ✔ Micro
-
Focusfgonfgservicesfgatfgthefgpointfgoffgdeliveryfgandfgtheirfgsubsequentfgeffects
fg(performancefgoffgindividualfgcaregiversfgandfghealthfgorgs)
a)fgClinicalfgaspectsfgoffgcarefgdeliveryfg(adversefgdrugfgevents)
b)fgInterpersonalfgaspectsfgoffgcare
c)fgQOL
Macro
-
Focusfgonfgqualityfgfromfgthefgstandpointfgoffgpopulationsfg(lifefgexpectancy,fg
mortalityfgrates,fgincidencefgandfgprevalencefgoffgcertainfghealthfgconditions)
Whatfgarefgthefgdifferencesfgbetweenfgthefgtermsfg'qualityfgassessment'fgandfg'q
ualityfgassurance'?fg-fgcorrectfganswer✔ ✔ Qualityfgassessment
-Measurefgoffgqualityfgagainstfgestablishedfgstandards
a)fgHowfgqualityfgisfgdetermined
b)fgIDfgoffgspecificfgvariablesfgtofgbefgmeasured
c)fgCollectionfgoffgthefgdata
