B250E MODULE 5 EXAM ACTUAL PAPER 2026
SOLUTIONS GRADED A+
◉ What law requires Federal employers to provide reasonable
accommodations to employees with qualifying disabilities unless
doing so would cause an undue hardship? Answer: Rehabilitation
Act of 1973
◉ What can a non-supervisor do to contribute to efficient federal
financial management? Answer: Accurate timekeeping
◉ What phase of the Planning, Programming, Budgeting, and
Execution (PPBE) process is used to identify the Army's strategic
goals and analyze the most efficient and economical way to achieve
them? Answer: Planning
◉ What unconscious bias is used when we tend to only warm up to
people that are like us? Answer: Affinity bias
◉ What unconscious bias is used when a person only seeks
information that confirms pre-existing beliefs or assumptions?
Answer: Confirmation bias
, ◉ Which section of the Army Ethic framework contains the United
States Constitution? Answer: Legal motivation of compliance for the
Army profession
◉ Which of the following is built on legal and moral foundations?
Answer: The Army Ethic
◉ Which section of the Army Ethic framework contains the Army
Values and the Golden Rule? Answer: Moral motivation of aspiration
for trusted Army professionals
◉ What is defined as a person's standards of behavior and one's
judgment of what is important in life? Answer: Values
◉ What defines a person's beliefs concerning what is and is not
acceptable for them to do? Answer: Morals
◉ Which four aspects of operational leadership should always
include Ethical Reasoning? Answer: Planning, Preparing, Executing,
Assessing
◉ Which customer service challenge could be addressed by creating
multiple customer service tiers to address different levels of caller
issues? Answer: 1. High call volumes (marked wrong)
2. High call waiting and hold times (A.I. picked)
SOLUTIONS GRADED A+
◉ What law requires Federal employers to provide reasonable
accommodations to employees with qualifying disabilities unless
doing so would cause an undue hardship? Answer: Rehabilitation
Act of 1973
◉ What can a non-supervisor do to contribute to efficient federal
financial management? Answer: Accurate timekeeping
◉ What phase of the Planning, Programming, Budgeting, and
Execution (PPBE) process is used to identify the Army's strategic
goals and analyze the most efficient and economical way to achieve
them? Answer: Planning
◉ What unconscious bias is used when we tend to only warm up to
people that are like us? Answer: Affinity bias
◉ What unconscious bias is used when a person only seeks
information that confirms pre-existing beliefs or assumptions?
Answer: Confirmation bias
, ◉ Which section of the Army Ethic framework contains the United
States Constitution? Answer: Legal motivation of compliance for the
Army profession
◉ Which of the following is built on legal and moral foundations?
Answer: The Army Ethic
◉ Which section of the Army Ethic framework contains the Army
Values and the Golden Rule? Answer: Moral motivation of aspiration
for trusted Army professionals
◉ What is defined as a person's standards of behavior and one's
judgment of what is important in life? Answer: Values
◉ What defines a person's beliefs concerning what is and is not
acceptable for them to do? Answer: Morals
◉ Which four aspects of operational leadership should always
include Ethical Reasoning? Answer: Planning, Preparing, Executing,
Assessing
◉ Which customer service challenge could be addressed by creating
multiple customer service tiers to address different levels of caller
issues? Answer: 1. High call volumes (marked wrong)
2. High call waiting and hold times (A.I. picked)
