WGU C720 UPDATED TEST EVALUATION EXAM QUESTIONS
AND SOLUTIONS GUARANTEE A+
✔✔Shewhart Cycle - ✔✔another name for the Plan Do Check Act cycle is the Deming
Wheel or...
✔✔Do - ✔✔documenting changes made to the plan occurs in which phase of PDCA?
✔✔SPC (Statistical Process Control) - ✔✔the use of statistical methods to determine
when a process that produces a good or service is getting close to producing an
unacceptable level of defects
✔✔histograms scatter diagrams Pareto Charts - ✔✔Analysis tools used to analyze and
interpret data from check sheets
✔✔histogram (or box chart) - ✔✔demonstrates the frequency of data observations
within a preset range of values
✔✔Histogram - ✔✔chart that can show frequency and probability, but little other
quantitative value
✔✔scatter plot - ✔✔chart that can assist in visualizing the relationship and correlation
between two variables
✔✔Pareto Chart - ✔✔a chart that represents data values in a descending order to
visualize the most frequent occurrences
✔✔Statistical Process Control - ✔✔which quality tool examines patterns, flow, and
causes of variation of data points over time?
✔✔Juran Institute's management theory - ✔✔which quality management philosophy
assigns cost to quality, defines quality by how well a product can be used for its
intended purpose, and uses Pareto charts?
✔✔defining the problem or improvement opportunity - ✔✔what is the first step in Six
Sigma?
✔✔control chart - ✔✔what tool would you use to instantly determine whether the
process is stable or trending toward instability so you can take corrective action before
variations result in non-conforming products?
✔✔control chart - ✔✔graphical depiction of process outputs where raw data is plotted in
real-time within UCL and LCL
, ✔✔run chart - ✔✔another form of control chart for processes that might have common
features, a common scale, or some form of central tendency
✔✔histogram - ✔✔demonstrates the frequency of values in a given range
✔✔independent variable - ✔✔in a scatter plot, the controlled variable is called...
✔✔DMAIC (define, measure, analyze, improve, control) - ✔✔what are the five steps of
Six Sigma
✔✔value stream mapping - ✔✔provides an overview of an entire process from
beginning to end, and is in the define stage of Six Sigma
✔✔determine the root causes of variation in the process that results in failures or
defects - ✔✔main objective of the analysis phase of six sigma
✔✔product layout - ✔✔in this layout, production rates are typically expressed in units
per time period
✔✔design capacity - ✔✔maximum achievable output of a process or system, based on
what a firm can produce under ideal conditions for a short period of time
✔✔effective capacity - ✔✔maximum capacity under realistic conditions (product mix,
equipment chang overs, downtime)
✔✔economy of scope - ✔✔requires flexibility within the organization to produce a
variety of products
✔✔economy of scale - ✔✔ability to produce more goods at lower cost by better utilizing
the same fixed cost
✔✔capacity utilization - ✔✔actual output/design capacity
✔✔efficiency - ✔✔actual output/effective capacity
✔✔true - ✔✔continuous flow and assembly lines have high fixed costs and low variable
costs
✔✔true - ✔✔a job shop produces different products on general-purpose machines
using skilled labor
✔✔true - ✔✔job shops have low fixed costs and high unit-variable costs
AND SOLUTIONS GUARANTEE A+
✔✔Shewhart Cycle - ✔✔another name for the Plan Do Check Act cycle is the Deming
Wheel or...
✔✔Do - ✔✔documenting changes made to the plan occurs in which phase of PDCA?
✔✔SPC (Statistical Process Control) - ✔✔the use of statistical methods to determine
when a process that produces a good or service is getting close to producing an
unacceptable level of defects
✔✔histograms scatter diagrams Pareto Charts - ✔✔Analysis tools used to analyze and
interpret data from check sheets
✔✔histogram (or box chart) - ✔✔demonstrates the frequency of data observations
within a preset range of values
✔✔Histogram - ✔✔chart that can show frequency and probability, but little other
quantitative value
✔✔scatter plot - ✔✔chart that can assist in visualizing the relationship and correlation
between two variables
✔✔Pareto Chart - ✔✔a chart that represents data values in a descending order to
visualize the most frequent occurrences
✔✔Statistical Process Control - ✔✔which quality tool examines patterns, flow, and
causes of variation of data points over time?
✔✔Juran Institute's management theory - ✔✔which quality management philosophy
assigns cost to quality, defines quality by how well a product can be used for its
intended purpose, and uses Pareto charts?
✔✔defining the problem or improvement opportunity - ✔✔what is the first step in Six
Sigma?
✔✔control chart - ✔✔what tool would you use to instantly determine whether the
process is stable or trending toward instability so you can take corrective action before
variations result in non-conforming products?
✔✔control chart - ✔✔graphical depiction of process outputs where raw data is plotted in
real-time within UCL and LCL
, ✔✔run chart - ✔✔another form of control chart for processes that might have common
features, a common scale, or some form of central tendency
✔✔histogram - ✔✔demonstrates the frequency of values in a given range
✔✔independent variable - ✔✔in a scatter plot, the controlled variable is called...
✔✔DMAIC (define, measure, analyze, improve, control) - ✔✔what are the five steps of
Six Sigma
✔✔value stream mapping - ✔✔provides an overview of an entire process from
beginning to end, and is in the define stage of Six Sigma
✔✔determine the root causes of variation in the process that results in failures or
defects - ✔✔main objective of the analysis phase of six sigma
✔✔product layout - ✔✔in this layout, production rates are typically expressed in units
per time period
✔✔design capacity - ✔✔maximum achievable output of a process or system, based on
what a firm can produce under ideal conditions for a short period of time
✔✔effective capacity - ✔✔maximum capacity under realistic conditions (product mix,
equipment chang overs, downtime)
✔✔economy of scope - ✔✔requires flexibility within the organization to produce a
variety of products
✔✔economy of scale - ✔✔ability to produce more goods at lower cost by better utilizing
the same fixed cost
✔✔capacity utilization - ✔✔actual output/design capacity
✔✔efficiency - ✔✔actual output/effective capacity
✔✔true - ✔✔continuous flow and assembly lines have high fixed costs and low variable
costs
✔✔true - ✔✔a job shop produces different products on general-purpose machines
using skilled labor
✔✔true - ✔✔job shops have low fixed costs and high unit-variable costs
