1
Copyright © 2025 Pearson Education, I
CF CF CF CF CF
nc.
,Essentials of Organizational Behavior, 16e (Robbin
CF CF CF CF CF
s) Chapter 1 What Is Organizational Behavior?
CF CF CF CF CF
1) The impact of what three areas are investigated in the study of Organizational Behavior?
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A) Profit structure, organizational complexity, and job satisfaction
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B) Individuals, profit structure, and job satisfaction
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C) Individuals, groups, and job satisfaction CF CF CF CF
D) Groups, structure, and profit structure
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E) Individuals, groups, and structur CF CF CF
e Answer: E
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Explanation: OB investigates the impact that individuals, groups, and structures have on b
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ehavior within organizations.
CF CF
Diff: 2 CF
AACSB: Analytical Thinking Q
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uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
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2) Which of the following is NOT a core topic of organizational behavior?
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A) Motivation
B) Attitude development CF
C) Conflict
D) Resource allocation CF
E) Work desig CF
n Answer: D
CF C F
Explanation: OB includes the core topics of motivation, leader behavior and power, interp
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ersonal communication, group structure and processes, personality, emotions, and values, atti
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tude development and perception, change processes, conflict and negotiation, and work desi
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gn. It does not include resource allocation.
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Diff: 2 CF
AACSB: Analytical Thinking Q
C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
2
Copyright © 2025 Pearson Education, I
CF CF CF CF CF
nc.
,3) According to a study by Monster (a global employment company), the number one
CF CF CF CF CF CF CF CF CF CF CF CF CF
most frequently desired skill in applicants was .
CF CF CF CF CF CF CF
A) ethical
B) technical
C) communication
D) computer
E) accounting
Answer: C
CF C F
Explanation: Monster mined data from nearly one million market-
C F CF CF CF CF CF CF CF
wide job postings to identify skills that were most often sought by employers. At the top o
CF CF CF CF CF CF CF CF CF CF CF CF CF CF CF CF
f the list was communication skills. This was also reiterated by Jeff Weiner, the CEO of L
CF CF CF CF CF CF CF CF CF CF CF CF CF CF CF CF
inkedIn.
Diff: 1 CF
AACSB: Analytical Thinking Q C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
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4) According to a recent large-scale survey, 58% of managers did NOT receive
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A) pay incentives CF
B) training
C) administrative support CF
D) insurance
E) office spac CF
e Answer: B
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Explanation: Fifty- C F
eight percent of managers reported they had not received any training and 25% admitted the
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y were not ready to lead others when they were given the role.
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Diff: 2 CF
AACSB: Analytical Thinking Q C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
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5) There is a connection between companies which have
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and their attention to organizational behavior principles.
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A) high turnover rates CF CF
B) specialized technical processes CF CF
C) superior financial performance CF CF
D) long-lasting CEOs CF
E) both high turnover rates and long-
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lasting CEOs Answer: C
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Explanation: Companies such as Lululemon, the Boston Consulting Group, LinkedIn, Zoo
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m Video, Google, Facebook, and Southwest Airlines all have incorporated the concepts of
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organizational behavior and attribute it to their ability to generate high financial outcomes.
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Diff: 2 CF
AACSB: Analytical Thinking Q C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
3
Copyright © 2025 Pearson Education, I
CF CF CF CF CF
nc.
, 6) is the study of the impact that individuals, groups, and structure have on beh
CF CF CF CF CF CF CF CF CF CF CF CF CF CF
avior within organizations.
CF CF
A) Leadership
B) Organizational strategy CF
C) Performance management CF
D) Employee relations CF
E) Organizational behavio CF
r Answer: E
CF C F
Explanation: Organizational behavior is the field of study that investigates the impact
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that individuals, groups, and structure have on behavior within organizations, for the p
CF CF CF CF CF CF CF CF CF CF CF CF CF
urpose of applying such knowledge toward improving an organization's effectiveness.
CF CF CF CF CF CF CF CF CF
Diff: 1 CF
AACSB: Analytical Thinking Q C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
7) What are the four main activities managers engage in?
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A) Planning, budgeting, networking, hiring CF CF CF
B) Planning, organizing, leading, controlling CF CF CF
C) Controlling, innovating, hiring, quality control CF CF CF CF
D) Monitoring, scheduling, fund raising, leading CF CF CF CF
E) Interpersonal, informational, decisional, plannin CF CF CF
g Answer: B
CF C F
Explanation: Managers' work can be categorized into four different activities: planning, org
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anizing, leading, and controlling.
CF CF CF
Diff: 2 CF
AACSB: Analytical Thinking Q C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
8) The ultimate goal of organizational behavior is to
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A) better understand management
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B) improve an organization's effectiveness CF CF CF
C) balance diversity CF
D) create boilerplates CF
E) replace human resource CF CF
s Answer: B
CF C F
Explanation: OB studies the impact individuals, groups, and structure have on an organiza
C F CF CF CF CF CF CF CF CF CF CF CF
tion with the ultimate goal of improving effectiveness.
CF CF CF CF CF CF CF
Diff: 2 CF
AACSB: Analytical Thinking Q C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
4
Copyright © 2025 Pearson Education, I
CF CF CF CF CF
nc.
Copyright © 2025 Pearson Education, I
CF CF CF CF CF
nc.
,Essentials of Organizational Behavior, 16e (Robbin
CF CF CF CF CF
s) Chapter 1 What Is Organizational Behavior?
CF CF CF CF CF
1) The impact of what three areas are investigated in the study of Organizational Behavior?
CF CF CF CF CF CF CF CF CF CF CF CF CF
A) Profit structure, organizational complexity, and job satisfaction
CF CF CF CF CF CF
B) Individuals, profit structure, and job satisfaction
CF CF CF CF CF
C) Individuals, groups, and job satisfaction CF CF CF CF
D) Groups, structure, and profit structure
CF CF CF CF
E) Individuals, groups, and structur CF CF CF
e Answer: E
CF C F
Explanation: OB investigates the impact that individuals, groups, and structures have on b
C F CF CF CF CF CF CF CF CF CF CF CF
ehavior within organizations.
CF CF
Diff: 2 CF
AACSB: Analytical Thinking Q
C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
2) Which of the following is NOT a core topic of organizational behavior?
CF CF CF CF CF CF CF CF CF CF CF
A) Motivation
B) Attitude development CF
C) Conflict
D) Resource allocation CF
E) Work desig CF
n Answer: D
CF C F
Explanation: OB includes the core topics of motivation, leader behavior and power, interp
C F CF CF CF CF CF CF CF CF CF CF CF
ersonal communication, group structure and processes, personality, emotions, and values, atti
CF CF CF CF CF CF CF CF CF CF
tude development and perception, change processes, conflict and negotiation, and work desi
CF CF CF CF CF CF CF CF CF CF CF
gn. It does not include resource allocation.
CF CF CF CF CF CF
Diff: 2 CF
AACSB: Analytical Thinking Q
C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
2
Copyright © 2025 Pearson Education, I
CF CF CF CF CF
nc.
,3) According to a study by Monster (a global employment company), the number one
CF CF CF CF CF CF CF CF CF CF CF CF CF
most frequently desired skill in applicants was .
CF CF CF CF CF CF CF
A) ethical
B) technical
C) communication
D) computer
E) accounting
Answer: C
CF C F
Explanation: Monster mined data from nearly one million market-
C F CF CF CF CF CF CF CF
wide job postings to identify skills that were most often sought by employers. At the top o
CF CF CF CF CF CF CF CF CF CF CF CF CF CF CF CF
f the list was communication skills. This was also reiterated by Jeff Weiner, the CEO of L
CF CF CF CF CF CF CF CF CF CF CF CF CF CF CF CF
inkedIn.
Diff: 1 CF
AACSB: Analytical Thinking Q C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
4) According to a recent large-scale survey, 58% of managers did NOT receive
CF CF CF . CF CF CF CF CF CF CF CF CF
A) pay incentives CF
B) training
C) administrative support CF
D) insurance
E) office spac CF
e Answer: B
CF C F
Explanation: Fifty- C F
eight percent of managers reported they had not received any training and 25% admitted the
CF CF CF CF CF CF CF CF CF CF CF CF CF CF
y were not ready to lead others when they were given the role.
CF CF CF CF CF CF CF CF CF CF CF CF
Diff: 2 CF
AACSB: Analytical Thinking Q C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
5) There is a connection between companies which have
CF CF CF CF CF CF CF CF
and their attention to organizational behavior principles.
CF CF CF CF CF CF CF
A) high turnover rates CF CF
B) specialized technical processes CF CF
C) superior financial performance CF CF
D) long-lasting CEOs CF
E) both high turnover rates and long-
CF CF CF CF CF
lasting CEOs Answer: C
CF CF C F
Explanation: Companies such as Lululemon, the Boston Consulting Group, LinkedIn, Zoo
C F CF CF CF CF CF CF CF CF CF
m Video, Google, Facebook, and Southwest Airlines all have incorporated the concepts of
CF CF CF CF CF CF CF CF CF CF CF CF CF
organizational behavior and attribute it to their ability to generate high financial outcomes.
CF CF CF CF CF CF CF CF CF CF CF CF
Diff: 2 CF
AACSB: Analytical Thinking Q C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
3
Copyright © 2025 Pearson Education, I
CF CF CF CF CF
nc.
, 6) is the study of the impact that individuals, groups, and structure have on beh
CF CF CF CF CF CF CF CF CF CF CF CF CF CF
avior within organizations.
CF CF
A) Leadership
B) Organizational strategy CF
C) Performance management CF
D) Employee relations CF
E) Organizational behavio CF
r Answer: E
CF C F
Explanation: Organizational behavior is the field of study that investigates the impact
C F CF CF CF CF CF CF CF CF CF CF
that individuals, groups, and structure have on behavior within organizations, for the p
CF CF CF CF CF CF CF CF CF CF CF CF CF
urpose of applying such knowledge toward improving an organization's effectiveness.
CF CF CF CF CF CF CF CF CF
Diff: 1 CF
AACSB: Analytical Thinking Q C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
7) What are the four main activities managers engage in?
CF CF CF CF CF CF CF CF
A) Planning, budgeting, networking, hiring CF CF CF
B) Planning, organizing, leading, controlling CF CF CF
C) Controlling, innovating, hiring, quality control CF CF CF CF
D) Monitoring, scheduling, fund raising, leading CF CF CF CF
E) Interpersonal, informational, decisional, plannin CF CF CF
g Answer: B
CF C F
Explanation: Managers' work can be categorized into four different activities: planning, org
C F CF CF CF CF CF CF CF CF CF CF
anizing, leading, and controlling.
CF CF CF
Diff: 2 CF
AACSB: Analytical Thinking Q C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
8) The ultimate goal of organizational behavior is to
CF .CF CF CF CF CF CF CF
A) better understand management
CF CF
B) improve an organization's effectiveness CF CF CF
C) balance diversity CF
D) create boilerplates CF
E) replace human resource CF CF
s Answer: B
CF C F
Explanation: OB studies the impact individuals, groups, and structure have on an organiza
C F CF CF CF CF CF CF CF CF CF CF CF
tion with the ultimate goal of improving effectiveness.
CF CF CF CF CF CF CF
Diff: 2 CF
AACSB: Analytical Thinking Q C F CF CF
uest. Category: Concept
CF C F
LO: 1.1 Define organizational behavior (OB).
C FC F CF CF CF CF
4
Copyright © 2025 Pearson Education, I
CF CF CF CF CF
nc.
