SHRM Complete Study Guide: SHRM-CP and SHRM-SCP Exam, 1st Edition

,Table of Contents
Cover
Title Page
Copyright
Dedication
Acknowledgments
About the Author
About the Technical Editor
Introduction
How This Book Is Organized
Interactive Online Learning Environment and Test Bank
SHRM CP Assessment Test
Answers to SHRM CP Assessment Test
SHRM SCP Assessment Test
Answers to SHRM SCP Assessment Test
PART I: Preparing for the Exams
Chapter 1: The Basics of SHRM Certification
Exam Notables
Exam Overview
The SHRM Exam Objectives
The Value of HR Certification
Summary
Key Terms
Exam Essentials
Chapter 2: Preparing for the Exam
Exam Notables
Study Plans
Practice Exams
Exam-Taking Strategies
Exam Day Basics
Mental Mechanisms
Summary
Exam Essentials
PART II: Understanding Human Resource Competencies
Chapter 3: The Dynamic Environment of Human Resource Management
Exam Notables
An Evolving Landscape
HR Demographics
A Day in the Life of HR
HR Professional Development
Managing Burnout
Summary
Exam Essentials
Chapter 4: The Business Competency Cluster

, Exam Notables
Business Competencies
Business Acumen
Consultation
Critical Evaluation
Summary
Key Terms
Exam Essentials
PART III: The People Knowledge Domain
Chapter 5: Strategic Human Resource Management
Exam Notables
The SHRM Exam Objectives
Strategic Business Management
Systems Theory
Systems Thinking
Strategic Planning
The Strategic Planning Process
SHRM SCP Only
Summary
Key Terms
Exam Essentials
Review Questions
Chapter 6: Talent Acquisition
Exam Notables
The SHRM Exam Objectives
Aligning Strategy
Talent Planning
The Employer Brand
Job Analysis and Descriptions
Recruiting
Selection
Workforce Analytics
SHRM SCP Only
Summary
Key Terms
Exam Essentials
Review Questions
Chapter 7: Employee Engagement and Retention
Exam Notables
The SHRM Exam Objectives
Employee Engagement
The Role of Culture
Human Resources and the Employee Life Cycle
Performance Management Systems
SHRM SCP Only
Summary

, Key Terms
Exam Essentials
Review Questions
Chapter 8: Learning and Development
Exam Notables
The SHRM Exam Objectives
The Learning and Development System
L&D Intervention Strategies
SHRM SCP Only
Summary
Key Terms
Exam Essentials
Review Questions
Chapter 9: Total Rewards
Exam Notables
The SHRM Exam Objectives
Strategic Total Rewards
Building Pay Structures
Benefits
Compensation Metrics
SHRM SCP Only
Summary
Key Terms
Exam Essentials
Review Questions
PART IV: The Workplace Knowledge Domain
Chapter 10: HR in the Global Context
Exam Notables
The SHRM Exam Objectives
Defining Global Strategy
Multinational Enterprises
SHRM SCP Only
Summary
Key Terms
Exam Essentials
Review Questions
Chapter 11: Diversity and Inclusion
Exam Notables
The SHRM Exam Objectives
Defining Diversity, Equity, and Inclusion
Focusing on Diversity, Equity, and Inclusion
Demographic Barriers to Success
Competency and Knowledge Alignment
SHRM SCP Only
Summary
Key Terms