GMS 200 - Midterm Exam Questions with Complete Solutions | Graded A+ | Updated 2026

GMS 200 - Midterm Exam Questions with Complete Solutions | Graded A+ | Updated 2026 Ethics - answer-code of moral principles that set standards of conduct of what is good and right Organizations as open system - answer-composed or interrelated parts that function together Line Manager - answer-Responsible for work activities that directly affect organization's outputs Staff Manager - answer-have technical expertise to advise/ support line workers Functional Manager - answer-responsible for a single area of activity General Managers - answer-responsible for activities covering many functional areas Adminstrators - answer-managers who work in public/ non-profit organizations General Environment - answer-consists of all the background conditions in the external environment of an organization Economic Conditions - answer-the economic conditions of the general environment details the health of the economy in terms of inflation, income levels, GDP, unemployment, and job out-look. Legal-Political Conditions - answer-by staying abreast of the legal-political conditions of the general environment, managers are aware of the prevailing philosophy and objectives of the political party or parties running the government, as well as laws and government regulations.Internet Censorship - answer-is the deliberate blockage and denial of public access to information posted on the Internet Technological Conditions - answer-with the development and availability of new technologies in the general environment, managers need to constantly monitor how these advances affect the work being done by employees. Socio-cultural Conditions - answer-changes in the norms, customs, and social values on such matters as human rights, ethics, gender roles, and life styles, along with environmental trends in education and related social institutions, as well as demographic patterns all will affect how organizations are managed. Specific Environment - answer-consists of all the actual organizations, groups, and persons with whom an organization interacts and conducts business. Stakeholders - answer-the persons, groups, and institutions who are affected by the organization's performance Competitive Advantage - answer-refers to a core competency that clearly sets and organization apart from competitors and gives it an advantage over them in the marketplace Cost - answer-operating with lower costs than one's competitors and thus earning profits with prices that competitors have difficulty matching Quality - answer-creating products and services that are demonstrably higher quality for customers than what is being offered by the competition Delivery - answer-outperforming competitors by delivering products and services to customers faster and on-time, while continuing to develop timely new products Flexibility - answer-adjusting and tailoring products and services to fit customer needs in ways that are difficult for competitors to matchStrategic Positioning - answer-occurs when an organization does different things or the same thing in different ways from its major competitors Environmental Uncertainty - answer-means that there is a lack of complete information regarding what exists and what developments may occur in the external environment Planning - answer-set performance objectives & deciding how to achieve them Organizing - answer-arranging tasks, people & other resources to accomplish the work Leading - answer-inspiring people to work hard to achieve high performance Controlling - answer-measuring performance & taking action to ensure desired results Human Skills - answer-ability to work well in cooperation with other people Technical Skills - answer-it is learned through education and then refined through training and experience Scientific Management - answer-principal object of management should be securing maximum prosperity for employer and employee ( how can things be done more efficiently) Division of Labour - answer-specialization of work Discipline - answer-rules that workers follow Unity of Command - answer-report to one boss in an organization Remuneration - answer-FairnessCentralization - answer-decisions are made from the top Equity - answer-Kind and fair Bureaucracy - answer-based on principles of logic, order, and legitimate authority Hawthorne Studies - answer-examined how economic incentives and physical conditions affected worker output Physiological Needs - answer-Food, water, warmth, rest Safety Needs - answer-Security and Safety Belongingness and love needs - answer-Intimate relationships, friends Esteem Needs - answer-prestige and feeling of accomplishment Self Actualization Needs - answer-achieving one's full potential, including creative activities Theory X - answer-assumes that workers: -dislike work -lack ambition -are irresponsible Theory Y - answer-assumes that workers: -willing to work -willing to accept responsibility -capable of self direction