Hospitality Law Managing Legal
Issues in the Hospitality Industry
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5th Edition
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TEST BANK
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Stephen Barth
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Diana Barber
────────────────────────────────────────────────────
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Comprehensive Test Bank for Instructors
and Students
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© Stephen Barth & Diana Barber. All rights reserved.
Reproduction or distribution without permission is
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prohibited.
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9781119305040
© Medgeek
, Edrftgyihu
Test Bankjiuh
— Hospitality Law: Managing Legal Issues in the Hospitality
Industry, 5th Edition — Stephen Barth and Diana Barber
Description
This test bank corresponds to the 5th edition of Hospitality Law: Managing
Legal Issues in the Hospitality Industry by Stephen Barth and Diana Barber. It
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follows the official textbook structure and supports assessment of legal
principles affecting hospitality operations, including contracts, employment law,
property management, guest relations, food and beverage liability, safety,
security, and risk management.
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Table of Contents
Chapter 1: Prevention Philosophy
Chapter 2: Government Agencies that Impact the Hospitality Industry
Chapter 3: Hospitality Business Structures
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Chapter 4: Contract Basics
Chapter 5: Significant Hospitality Contracts
Chapter 6: Legally Managing Property
Chapter 7: Legally Selecting Employees
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Chapter 8: Legally Managing Employees
Chapter 9: Your Responsibilities as a Hospitality Operator
Chapter 10: Your Responsibilities as a Hospitality Operator to Guests
Chapter 11: Your Responsibilities for Guests’ Property
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Chapter 12: Your Responsibilities When Serving Food and Beverages
Chapter 13: Legal Characteristics of Travel and Tourism
Chapter 14: Safety and Security Issues
Chapter 15: Managing Insurance
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© Medgeek
, TEST BANK FOR 5TH EDITION
Chapter 1: PREVENTION PHILOSOPHY
1. Which of the following is a way to become a positive manager and build employee
loyalty?
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a. Raise employee morale and self-esteem
b. Not focus on turnover
c. Keep customer satisfaction
d. Remember that the bottom line is the most important factor
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2. The legal principle of following prior case law is known as ____.
a. Litigation
b. strict liability
c. stare decisis
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d. administrative law
3. The goal of STEM is to ________.
a. Find the best employees.
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b. hire only the employees who will reduce turnover.
c. reduce employee mistakes.
d. none of the above.
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4. Under the Federal law, what does the acronym known as “ADA” stand for?
a. American Dietetic Association
b. American Dental Association
c. Americans with Diabetes Act
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d. Americans with Disabilities Act
5. An effective way to reduce claims being filed against your hotel or restaurant is to
provide _____.
a. well-trained employees
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b. exceptional customer service
c. a safe and secure property
d. all of the above
6. ~The best definition of litigation is?
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a. When a lawsuit ends
b. The bargaining between management and union representatives
, c. A lawsuit between the government and a hospitality manager
d. The act of initiating and carrying out a lawsuit
7. The best definition of Civil Law is?
a. All legal action that occurs based on laws that were written before the Civil War
b. Derived from common law
c. Is interested in precedent, or what has been decided in previous court cases with
similar situations
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d. A body of law created by government entities that are concerned with private
rights and remedies as opposed to criminal matters
8. The body of law known as Common Law descends from?
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a. The founding fathers of our country
b. The laws of Great Britain
c. Middle ages laws
d. The minds of Thomas Jefferson and George Washington
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9. The 'S' in STEM stands for?
a. Selection of the correct employee for the job
b. Selection of wholesome foods so the guests stay healthy
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c. Selection of the best property to get the most profit from the company's
investment
d. Selecting employees at the last minute to fill open, but necessary positions
10. "Ethics" means?
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a. The legal way to hire employees
b. The behavior of an individual toward another individual or group
c. The rights of an employer over their employees
d. If something is legal, it is also ethical
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11. Sixty to seventy percent of management decisions made on a daily basis have some type
of legal dimension.
True
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False
12. As long as a manager has a good knowledge of the law, it is not very important to be
concerned with attempting to prevent legal situations from arising.
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True
False