2/3/26, 2:54 PM WGU C720 Complete OA Prep Guide
WGU C720 Complete OA Prep Guide EXAM LA TE ST
UPDAT E WITH COMPLE TE QUE ST IONS AND
CORRECT DETAILED ANSWE R S \V ER IFIE D
100% ALREDY GRA DE D A +
Inputs
People, capital, material, money
Outputs
Services and goods
Sustainability
Defined broadly in operations and supply chain management as the
ethical issues an organization faces to balance financial performance
while maintaining social responsibility standards and a responsible
environmental profile.
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,2/3/26, 2:54 PM WGU C720 Complete OA Prep Guide
VIRAL
Acronym - A framework for competitive
advantage. Viral, Inimitable, Rare, Aptitude,
Lifespan.
The advantage must provide Value to consumers; it should be Inimitable
(not
easily imitated), Rare, and an organization must have the Aptitude
(capability) and Lifespan (sustainability) to earn appropriate returns on
the advantage.
Productivity
A mathematical calculation; it is the ratio of the outputs achieved divided
by the inputs consumed to achieve those outputs.
6 Types of Inventory
o Raw Materials
o Work In Progress
o Finished Goods
o Replacement Parts Inventory
o Supplies
o Transportation
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,2/3/26, 2:54 PM WGU C720 Complete OA Prep Guide
Raw Materials
These parts and materials are obtained from suppliers and are used in the
production process.
Work-in-process (WIP)
These are partly finished parts, components, sub-assemblies, or modules.
Finished Goods
Items are ready to ship to the customer. No more work is required.
Replacement parts inventory
These are maintained to replace other parts in machinery or equipment as
those parts wear out
Supplies
Parts or materials are used to support the production process but not
usually a component of the product. These items, such as lubricant and
cutting tools, are consumed in the production process.
Transportation (pipeline):
The portion of inventory that is in the process of being shipped through
the distribution system.
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, 2/3/26, 2:54 PM WGU C720 Complete OA Prep Guide
4 Types of Demand
o Peak
o Seasonal
o Unexpected
o Chase
Peak Demand
Demand which occurs in response to planned events such as advertising,
publicity or promotion. The release of a popular game franchise's latest
version often causes peak demand for a few days or weeks.
Seasonal Demand
Demand as shoppers adjust their purchase velocity in line with holidays,
especially Christmas. But Halloween, Thanksgiving and even St. Patrick's
Day also create seasonal demand for certain kinds of merchandise.
Benchmarking
Process by which a company compares its performance to the
performance of other companies.
/ 4/39
WGU C720 Complete OA Prep Guide EXAM LA TE ST
UPDAT E WITH COMPLE TE QUE ST IONS AND
CORRECT DETAILED ANSWE R S \V ER IFIE D
100% ALREDY GRA DE D A +
Inputs
People, capital, material, money
Outputs
Services and goods
Sustainability
Defined broadly in operations and supply chain management as the
ethical issues an organization faces to balance financial performance
while maintaining social responsibility standards and a responsible
environmental profile.
/ 1/39
,2/3/26, 2:54 PM WGU C720 Complete OA Prep Guide
VIRAL
Acronym - A framework for competitive
advantage. Viral, Inimitable, Rare, Aptitude,
Lifespan.
The advantage must provide Value to consumers; it should be Inimitable
(not
easily imitated), Rare, and an organization must have the Aptitude
(capability) and Lifespan (sustainability) to earn appropriate returns on
the advantage.
Productivity
A mathematical calculation; it is the ratio of the outputs achieved divided
by the inputs consumed to achieve those outputs.
6 Types of Inventory
o Raw Materials
o Work In Progress
o Finished Goods
o Replacement Parts Inventory
o Supplies
o Transportation
/ 2/39
,2/3/26, 2:54 PM WGU C720 Complete OA Prep Guide
Raw Materials
These parts and materials are obtained from suppliers and are used in the
production process.
Work-in-process (WIP)
These are partly finished parts, components, sub-assemblies, or modules.
Finished Goods
Items are ready to ship to the customer. No more work is required.
Replacement parts inventory
These are maintained to replace other parts in machinery or equipment as
those parts wear out
Supplies
Parts or materials are used to support the production process but not
usually a component of the product. These items, such as lubricant and
cutting tools, are consumed in the production process.
Transportation (pipeline):
The portion of inventory that is in the process of being shipped through
the distribution system.
/ 3/39
, 2/3/26, 2:54 PM WGU C720 Complete OA Prep Guide
4 Types of Demand
o Peak
o Seasonal
o Unexpected
o Chase
Peak Demand
Demand which occurs in response to planned events such as advertising,
publicity or promotion. The release of a popular game franchise's latest
version often causes peak demand for a few days or weeks.
Seasonal Demand
Demand as shoppers adjust their purchase velocity in line with holidays,
especially Christmas. But Halloween, Thanksgiving and even St. Patrick's
Day also create seasonal demand for certain kinds of merchandise.
Benchmarking
Process by which a company compares its performance to the
performance of other companies.
/ 4/39
