Test Bank for Organization Theory and Design 12th Edition by Richard L. Daft – Complete Questions & Answers

Test Bank for Organization Theory and Design 12th Edition
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by Richard L. Daft.
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1. Organizationkdesign:
a. encompassesklargerkelementskthatkinfluencekstructuralkdimensions,kincludingkthekorganization’sks
ize,ktechnology,kenvironment,kculture,kandkgoals.
b. giveskuskthektoolsktokevaluatekandkunderstandkhowkandkwhyksomekorganizationskgrowkandksucceed
kwhilekotherskdoknot.


c. obtainskinputskfromkthekexternalkenvironment,kaddskvaluekthroughkaktransformationkprocess,kan
dkdischargeskproductskandkserviceskbackktokthekenvironment.
d. providesklabelsktokdescribekthekinternalkcharacteristicskofkankorganization.
ANSWER: b
RATIONALE: Feedback:kOrganizationkdesignkgiveskuskthektoolsktokevaluatekandk understan
dkhowkandkwhyksomekorganizationskgrowkandksucceedkwhilekotherskdoknot.kItkh
elpskuskexplainkwhatkhappenedkinkthekpast,kaskwellkaskwhatkmightkhappenkinkth
ekfuture,ksokthatkwekcankmanagekorganizationskmorekeffectively.
POINTS: 1
LEARNINGkOBJECTIVES: ORGT.DAFT.16.01-03k-k01-03
NATIONALkSTANDARDS: UnitedkStatesk-kAACSB:kAnalytic
TOPICS: OrganizationkDesignkinkAction
KEYWORDS: Bloom’s:kUnderstand


2. refersktokeconomickdevelopmentkthatkgenerateskwealthkandkmeetskthekneedskofkthekcurrentk
generationkwhileksavingkthekenvironmentksokfuturekgenerationskcankmeetktheirkneedskaskwell.
a. Centralization
b. Formalization
c. Contingency
d. Sustainability
ANSWER: d
RATIONALE: Feedback:kManykcompanieskarekembracingkthekphilosophykofksustainability,k
whichkrefersktokeconomickdevelopmentkthatkgenerateskwealthkandkmeetskthek
needskofkthekcurrentkgenerationkwhileksavingkthekenvironmentksokfuturekgene
rationskcankmeetktheirkneedskaskwell.
POINTS: 1
LEARNINGkOBJECTIVES: ORGT.DAFT.16.01-02k-k01-02
NATIONALkSTANDARDS: UnitedkStatesk-kAACSB:kAnalytic
TOPICS: OrganizationkDesignkinkAction
KEYWORDS: Bloom’s:kUnderstand




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,3. PendantkInc.,kakretailkchainkbasedkinkEngland,khaskimplementedkankenergy-
efficientktruckingkfleet.kItkiskincreasingkitskusekofkgreenkmaterialskinkbuildings,kandkaimsktokdisposekallkthek
wastekofkthekcompanykbyk2025.kWhichkofkthekfollowingkmeasureskiskPendantkInc.kfocusingkitskeffortskon?
a. Goingkgreen
b. Scientifickmanagement
c. Contingency
d. Centralization
ANSWER: a
RATIONALE: Feedback:kPendantkInc.kiskfocusingkitskeffortskonkgoingkgreen.kGoingkgreenk
haskbecomekaknewkbusinesskimperative,kdrivenkbykshiftingksocialkattitudes,k
newkgovernmentkpolicies,kclimatekchanges,kandkthekinformationktechnologykt
hatkquicklykspreadsknewskofkakcorporation’sknegativekimpactkonkthekenviron
ment.
POINTS: 1
LEARNINGkOBJECTIVES: ORGT.DAFT.16.01-02k-k01-02
NATIONALkSTANDARDS: UnitedkStatesk-kAACSB:kReflectivekThinking
TOPICS: OrganizationkDesignkinkAction
KEYWORDS: Bloom’s:kApply

4. refersktoktechnologies,kskills,kandkprocesseskforksearchingkandkexaminingkmassiveksetskofkdataktok
uncoverkhiddenkpatternskandkcorrelations.
a. Scientifickmanagement
b. Socialkbusiness
c. Aksocialkmediakprogram
d. Bigkdatakanalytics
ANSWER: d
RATIONALE: Feedback:kBigkdatakanalyticskrefersktoktechnologies,kskills,kandkprocesseskfork
searchingkandkexaminingkmassiveksetskofkdataktokuncoverkhiddenkpatternskan
dkcorrelations.kBigkdatakisknotkjustkforkonlinekcompanies.
POINTS: 1
LEARNINGkOBJECTIVES: ORGT.DAFT.16.01-02k-k01-02
NATIONALkSTANDARDS: UnitedkStatesk-kAACSB:kAnalytic
TOPICS: OrganizationkDesignkinkAction
KEYWORDS: Bloom’s:kRemember


5. Whichkofkthekfollowingkiskakdifferencekbetweenkfor-profitkbusinesseskandknonprofitkorganizations?
a. Financialkresourceskforkfor-
profitkbusinesseskcomekfromkgovernmentkappropriations,kgrants,kandkdonations,kwhileknonprofit
korganizationskarekfundedkbyktheksalekofkproductskorkservicesktokcustomers.


b. Inkfor-
profitkbusinesses,kmanagerskfocuskonkimprovingkankorganization’skproductskandkservicesktokincr
easeksaleskrevenues,kwhilekinknonprofitkorganizations,khowever,kserviceskarektypicallykprovidedk
toknonpayingkclients.


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, c. For-
profitkbusinesseskarekcommittedktokservicingkclientskwithklimitedkfunds,kwhileknonprofitkorganiz
ationskhavekaccessktokunlimitedkfundsktokservicekclients.
d. Inkfor-
profitkbusinesses,kserviceskarektypicallykprovidedktoknonpayingkclients,kwhilekinknonprofitkorga
nizations,kserviceskarektypicallykprovidedktokpayingkclients.
ANSWER: b
RATIONALE: Feedback:kInkfor-
profitkbusinesses,kmanagerskfocuskonkimprovingkankorganization’skproductska
ndkservicesktokincreaseksaleskrevenues.kInknonprofits,khowever,kserviceskarekt
ypicallykprovidedktoknonpayingkclients,kandkakmajorkproblemkforkmanykorganiza
tionskisksecuringkaksteadykstreamkofkfundsktokcontinuekoperating.
POINTS: 1
LEARNINGkOBJECTIVES: ORGT.DAFT.16.01-01k-k01-01
NATIONALkSTANDARDS: UnitedkStatesk-kAACSB:kAnalytic
TOPICS: WhatkiskankOrganization?
KEYWORDS: Bloom’s:kUnderstand


6. provideklabelsktokdescribekthekinternalkcharacteristicskofkankorganization.
a. Functionalkdimensions
b. Administrativekprinciples
c. Contingencykfactors
d. Structuralkdimensions
ANSWER: d
RATIONALE: Feedback:kStructuralkdimensionskprovideklabelsktokdescribekthekinternalkcharacteristi
cskofkankorganization.kTheykcreatekakbasiskforkmeasuringkandkcomparingkorganization
s.
POINTS: 1
LEARNINGkOBJECTIVES: ORGT.DAFT.16.01-04k-k01-04
NATIONALkSTANDARDS: UnitedkStatesk-kAACSB:kAnalytic
TOPICS: DimensionskofkOrganizationkDesign
KEYWORDS: Bloom’s:kRemember


7. encompassklargerkelementskthatkinfluencekstructuralkdimensions,kincludingkankorganization’sk
size,ktechnology,kenvironment,kculture,kandkgoals.
a. Functionalkdimensions
b. Administrativekprinciples
c. Contingencykfactors
d. Structuralkdimensions
ANSWER: c
RATIONALE: Feedback:kContingencykfactorskencompassklargerkelementskthatkinfluencekstructuralk
dimensions,kincludingkankorganization’sksize,ktechnology,kenvironment,kculture,kandk
goals.kTheykdescribekthekorganizationalksettingkthatkinfluenceskandkshapeskthekstructu
ralkdimensions.
POINTS: 1
CengagekLearningkTesting,kPoweredkbykCognero Pagek3

, LEARNINGkOBJECTIVES: ORGT.DAFT.16.01-04k-k01-04
NATIONALkSTANDARDS: UnitedkStatesk-kAACSB:kAnalytic
TOPICS: DimensionskofkOrganizationkDesign
KEYWORDS: Bloom’s:kRemember


8. Whichkofkthekfollowingkisktruekofkcontingencykfactors?
a. Theykdescribekthekorganizationalksettingkthatkinfluenceskandkshapeskthekstructuralkdimensions.
b. Theykcreatekakbasiskforkmeasuringkandkcomparingkorganizations.
c. Theykprovideklabelsktokdescribekthekinternalkcharacteristicskofkankorganization.
d. Theykdescribekwhokreportsktokwhomkandkthekspankofkcontrolkforkeachkmanager.
ANSWER: a
RATIONALE: Feedback:kContingencykfactorskencompassklargerkelementskthatkinfluencek
structuralkdimensions,kincludingkthekorganization’sksize,ktechnology,kenviro
nment,kculture,kandkgoals.kTheykdescribekthekorganizationalksettingkthatkinfl
uenceskandkshapeskthekstructuralkdimensions.
POINTS: 1
LEARNINGkOBJECTIVES: ORGT.DAFT.16.01-04k-k01-04
NATIONALkSTANDARDS: UnitedkStatesk-kAACSB:kAnalytic
TOPICS: DimensionskofkOrganizationkDesign
KEYWORDS: Bloom’s:kUnderstand


9. pertainsktokthekamountkofkwrittenkdocumentationkinkankorganization.
a. Centralization
b. Specialization
c. Decentralization
d. Formalization
ANSWER: d
RATIONALE: Feedback:kFormalizationkpertainsktokthekamountkofkwrittenkdocumentationkink
ankorganization.kDocumentationkincludeskprocedures,kjobkdescriptions,kregul
ations,kandkpolicykmanuals.
POINTS: 1
LEARNINGkOBJECTIVES: ORGT.DAFT.16.01-04k-k01-04
NATIONALkSTANDARDS: UnitedkStatesk-kAACSB:kAnalytic
TOPICS: DimensionskofkOrganizationkDesign
KEYWORDS: Bloom’s:kRemember


10. iskthekdegreektokwhichkorganizationalktaskskareksubdividedkintokseparatekjobs.
a. Centralization
b. Specialization
c. Decentralization
d. Formalization
ANSWER: b
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