COMPLETE EXAM QUESTIONS WITH
CORRECT ANSWERS
\Q\.How do researchers typically study organizational culture? - ANSWERS✔-The most common
approach is ethnography.
\Q\.What are the 5 critical functions in group decision making? - ANSWERS✔-1. group should
have correct understanding of the issues to be resolved
2. group should determine minimal characteristics required in order for any alternative to be
acceptable
3. group should identify a relevant and realistic set of alternatives
4. group should carefully examine alternatives in relation to previously agreed upon
characteristic
5. group should select alternative that is most likely to have desired characteristics
\Q\.How would the various approaches view decision-making? - ANSWERS✔-Classical-
rational/logical
Human Relations- avenue of satisfaction for worker
Human Resources- valuable information/effective implementation
Systems- complex process/multiple stages
Cultural- set of practices that reflects values
Constitutive- interactive site how the organization is constituted
Critical- process where management can exert control
Feminist- seen as a way to enact feminist values
,\Q\.Within the critical approaches, what are the consequences of sequestering sexual
harassment for organizations and for the women sexually harassed? - ANSWERS✔-Excuses:
-It'll hurt the organization if you pursue a sexual harassment claim;
-Deny or disguise the problem by denying that the organization condones harassment
-Its just natural for men to be playful and do these things.
Sequestering sexual harassment enables the organization to continue on with business as usual
without having to deal with lawsuits or disciplining the harassers. For the women, it results in
disempowerment and, of course, the negative effects of the sexual harassment.
\Q\.According to the readings, _____________ are interactional, contextual, episodic and
improvisational.
Select one:
a. The sites of culture
b. The "core" assumptions of culture
c. Cultural performances
d. Schein's three levels of culture - ANSWERS✔-C. Cultural performances
\Q\.According to the readings, the four key components of Deal and Kennedy's "strong
cultures" are:
Select one:
a. Values, artifacts, heroes, and belief systems
b. Values, heroes, rites/rituals, and the cultural network
c. Heroes, rites/rituals, artifacts, and values
, d. Artifacts, values, stories, and basic assumptions - ANSWERS✔-B. Values, héros, rites/rituals,
and the cultural network
\Q\.According to the lesson, which of the following is (are) function(s) that cultures perform?
Select one:
a. They provide a shared frame of reference
b. They reduce uncertainty
c. They fulfill a need for community
d. All of the above
e. A and B - ANSWERS✔-D. All of the above
\Q\.According to the lesson, which of the following is not an assumption of the prescriptive
view of culture?
Select one:
a. Organizations can shape and define their cultures
b. The organization should cultivate a culture that makes it more effective
c. There may be multiple cultures and subcultures in an organization
d. All organizations have cultures in addition to other properties, such as structure, size,
complexity, etc.
e. Culture influences member behavior and organizational effectiveness - ANSWERS✔-C. There
may be multiple cultures and subcultures in an organization
\Q\.According to the readings, the second level of Schein's model of culture is the "core"
assumptions that individuals in a group hold about the world and how it works.