Certification Exam Study Guide 2026 PDF |
Professional Carpet Cleaning Methods, Fiber
Identification, Soil Types, Cleaning Chemistry,
Equipment Use, Stain Removal, Safety Standards,
and Industry Best Practices | Comprehensive IICRC
CCT Exam Preparation to Strengthen Technical
Knowledge, Practical Skills, and Certification
Success
, 1. What is the primary purpose of pre-cleaning carpet inspections?
• A) To determine the price for cleaning
• B) To assess the carpet’s condition and identify any potential issues
• C) To decide the best cleaning method
• D) To meet customer expectations
Correct Answer: B) To assess the carpet’s condition and identify any potential
issues
Rationale: Pre-cleaning inspections are critical for identifying specific issues, such as
damage, stains, or construction residues. This assessment allows technicians to
choose appropriate cleaning methods and prevent causing further damage during the
cleaning process. It ensures that the cleaning is effective and tailored to the carpet's
condition.
2. Which cleaning method is typically not recommended for wool carpets?
• A) Hot water extraction
• B) Dry cleaning
• C) Bonnet cleaning
• D) Steam cleaning
Correct Answer: C) Bonnet cleaning
Rationale: Bonnet cleaning can be too abrasive for wool carpets, potentially leading to
damage or a reduced lifespan. Wool fibers are delicate, and methods that are harsh or
involve significant agitation can compromise their integrity. Hot water extraction is often
preferred to effectively clean wool without damaging the fibers.
3. What is the main purpose of using a pH neutralizer in carpet cleaning?
• A) To enhance the scent of the carpet
• B) To reduce discoloration and maintain fiber integrity
• C) To speed up the drying process
• D) To remove embedded dirt and soil
Correct Answer: B) To reduce discoloration and maintain fiber integrity
Rationale: A pH neutralizer plays a critical role in restoring the carpet fibers' natural
state after cleaning. High pH levels can lead to discoloration and damage to the fibers,