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Legal Issues- Recognize the importance of positive and professional conduct -
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CORRECT ANSWER -
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Positive and professional conduct fosters a better understanding of the roles correctional peac e
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officer
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Define professionalism as it relates to the correctional peace officer - CORRECT ANSWER - Adhering to
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the rules, regulations an ethical standards of CDCR, competent, reasonable, depen dable, and well
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trained employees
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Identify the habits a correction of peace officer will follow to promote positive and professiona l
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interactions with staff and inmates - CORRECT ANSWER -
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Think before you speak or act, be alert, pay attention, be knowledgeable and objective, be fir m, fair
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and consistent
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Identify techniques used to communicate with inmates - CORRECT ANSWER -
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Speak clearly using appropriate language, listen to what is being said, repeat backNwhat you thi nk
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they said and wait for a response, ask open ended questions
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When speaking to an inmate - CORRECT ANSWER -
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Remain professional in your conduct, Do not lose your temper, stay away from using profanity
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Identify methods used to develop a rapport with inmate - CORRECT ANSWER -
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Recognize change in behavior, Resolve problems at the lowest level,follow through and Always
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maintain your professional demeanor
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Identify positive communication barriers with inmates - CORRECT ANSWER -
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Mental health issues, physical disabilities, language barrier and low TABE score 4.0 and below,
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culture, religion
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, Two amendments that protect inmates right - CORRECT ANSWER -
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8th Amendment: cruel and unusual punishment and 14th Amendment unequal treatment on t he
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basis of race, sex and creed
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Consequences of violations inmates rights include - CORRECT ANSWER - d d d d d d d d d
Compromises to institutional Security, Unsafe and unstable work environment, increased tensi on d d d d d d d d d d d
between staff n inmates
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Identify staff actions that inmates observe and use to manipulate staff - CORRECT ANSWER -
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Complimenting, Quiet, timid and avoids conflict, not adhering to uniform and grooming standa rds,
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bending the rules for certain inmates, overly familiar
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Recognize ways that inmates gather information about staff - CORRECT ANSWER -
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Asking about other staff, attempting to gossip with you, asking where you're from and eavesdr opping
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on your conversations
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Inmates will try to invade personal space by - CORRECT ANSWER -
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Dropping items by your feet, standing to close, touching your shoulder or arm, entering your o ffice
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Identify examples of overly "familiar behavior" between staff and inmates -
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CORRECT ANSWER -
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Committing a felony or misdemeanor for bringing in narcotics, cell phones for inmates, allowin g
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access, assistance beyond scope, sharing lunch, fist bumping and accepting gifts
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consequences of being overly "familiar" with inmates - CORRECT ANSWER - d d d d d d d d d d
Reprimand, loss of pay, rank, employment or criminal prosecution, other such as, Tension bet ween
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staff n inmates, loss of respect by staff
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Identify warnings signs of developing inappropriate relationships or sexual misconduct with in mates
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- CORRECT ANSWER -
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