OSC 5000 final exam study guide questions with complete
solutions
A Japanese word that means "Real Place" is which of the
following:
a. Kaizen
b. Gemba
c. Poka Yoke
d. Karate Correct Answers b. Gemba
According to the Theory of Constraints, the ______ of the chain
is more important than the _____ of the chain.
a. Weight, Strength
b. Length, Size
c. Strength, Weight
d. Size, Length Correct Answers c. Strength, Weight
DMAIC stands for: Correct Answers Define, Measure,
Analyze, Improve, Control
Explain why/when you would use a fishbone diagram instead of
5 Whys. In other words, what is the difference between them?
Correct Answers 5 Whys is used when there it an isolated
incident or repeated one for the same reason. Fishbone diagrams
is used when there is multiple causes.
In a FMEA, which of the factors below is NOT part of the RPN?
a. Detection
b. Severity
c. Weighting
d. Frequency Correct Answers c. Weighting
, Name the wastes associated with the acronym DOWNTIME.
Correct Answers Defects, Overproduction, Waiting, Non-
Utilized Creativity, Transportation, Inventory, Motion, Excess
Processing
People do things because they ___________and because they
_______________. Correct Answers Want to, Can
Releasing only the amount of product that the bottleneck can
handle, is an example of which of TOC's Focusing Steps?
Correct Answers Subordinate
The A3 got its name from__________
a. Inventor's house number
b. Paper size
c. Steps within the process
d. 3rd version, after A1 & A2 Correct Answers b. Paper size
This section of the A3 helps to "sell" your project.
a. Background and Current Condition
b. Goals
c. Scope
d. Problem Statement Correct Answers d. Problem Statement
True or False: A good example of Flow, is water that is stored in
a dam/reservoir so it can be released when it is needed. Correct
Answers FALSE
True or False: A Pareto Chart captures the timing of the quality
issues so we can see trends over time. Correct Answers FALSE
solutions
A Japanese word that means "Real Place" is which of the
following:
a. Kaizen
b. Gemba
c. Poka Yoke
d. Karate Correct Answers b. Gemba
According to the Theory of Constraints, the ______ of the chain
is more important than the _____ of the chain.
a. Weight, Strength
b. Length, Size
c. Strength, Weight
d. Size, Length Correct Answers c. Strength, Weight
DMAIC stands for: Correct Answers Define, Measure,
Analyze, Improve, Control
Explain why/when you would use a fishbone diagram instead of
5 Whys. In other words, what is the difference between them?
Correct Answers 5 Whys is used when there it an isolated
incident or repeated one for the same reason. Fishbone diagrams
is used when there is multiple causes.
In a FMEA, which of the factors below is NOT part of the RPN?
a. Detection
b. Severity
c. Weighting
d. Frequency Correct Answers c. Weighting
, Name the wastes associated with the acronym DOWNTIME.
Correct Answers Defects, Overproduction, Waiting, Non-
Utilized Creativity, Transportation, Inventory, Motion, Excess
Processing
People do things because they ___________and because they
_______________. Correct Answers Want to, Can
Releasing only the amount of product that the bottleneck can
handle, is an example of which of TOC's Focusing Steps?
Correct Answers Subordinate
The A3 got its name from__________
a. Inventor's house number
b. Paper size
c. Steps within the process
d. 3rd version, after A1 & A2 Correct Answers b. Paper size
This section of the A3 helps to "sell" your project.
a. Background and Current Condition
b. Goals
c. Scope
d. Problem Statement Correct Answers d. Problem Statement
True or False: A good example of Flow, is water that is stored in
a dam/reservoir so it can be released when it is needed. Correct
Answers FALSE
True or False: A Pareto Chart captures the timing of the quality
issues so we can see trends over time. Correct Answers FALSE
