3CX ACADEMY ADVANCED
CERTIFICATION EXAM ACTUAL EXAM
COMPLETE 287 QUESTIONS WITH
DETAILED VERIFIED ANSWERS /
ALREADY GRADED A+
Google Chrome - CORRECT ANSWERS-Compatible with 3CX
Microsoft Edge - CORRECT ANSWERS-Compatible with 3CX
Mozilla Firefox - CORRECT ANSWERS-Compatible with 3CX
Internet Explorer - CORRECT ANSWERS-Incompatible with 3CX
Exchange Server - CORRECT ANSWERS-Incompatible with 3CX
MS SQL - CORRECT ANSWERS-Incompatible with 3CX
DNS Server - CORRECT ANSWERS-Incompatible with 3CX
Being a VPN Endpoint - CORRECT ANSWERS-Incompatible with 3CX
Microsoft Hyper V (>2008 R2) as Host Machine - CORRECT ANSWERS-Compatible
with 3CX
VMware ESXi (>5.0) as Host Machine - CORRECT ANSWERS-Compatible with 3CX
KVM (Virtual Machines) as Host Machine - CORRECT ANSWERS-Compatible with
3CX
Citrix XenServer (>7.0) as Host Machine - CORRECT ANSWERS-Compatible with 3CX
Installing 3CX on Bare Metal server can be done with - CORRECT ANSWERS-3CX
ISO
Installing 3CX on Local Hyper-Visor server can be done with - CORRECT ANSWERS-
3CX ISO
Installing 3CX on Google Cloud server can be done with - CORRECT ANSWERS-
PBXexpress
,Installing 3CX on Amazon EC2 server can be done with - CORRECT ANSWERS-
PBXexpress
Installing 3CX on OVH server can be done with - CORRECT ANSWERS-PBXexpress
Installing 3CX on 1&1 server can be done with - CORRECT ANSWERS-PBXexpress
Installing 3CX on Open Stack API v2 (Nova) server can be done with - CORRECT
ANSWERS-PBXexpress
Installing 3CX on a general cloud provided Linux server can be done with - CORRECT
ANSWERS-apt-get
RFC Compliant Internal Network (Required by 3CX) - CORRECT ANSWERS-10.x.x.x,
172.16.x.x-172.31.x.x, and 192.168.x.x
(T/F) It is recommended to leave unused network interfaces/adapters enabled on your
3CX server. - CORRECT ANSWERS-FALSE
(T/F) It is recommended to disable unused network interfaces/adapters on your 3CX
server. - CORRECT ANSWERS-TRUE
(T/F) It is recommended to use a wired connection on your 3CX server. - CORRECT
ANSWERS-TRUE
(T/F) It is recommended to use either a wired or wireless connection on your 3CX
server. - CORRECT ANSWERS-FALSE
(Y/N) Is Microsoft Internet Explorer a supported browser to access and operate the 3CX
Management Console? - CORRECT ANSWERS-No
(Y/N) I reinstall 3CX and I would like to change the 3CX FQDN. Is it possible to unbind
the key-FQDN mapping myself? - CORRECT ANSWERS-Yes
https://www.3cx.com/docs/key-already-bound/
(Y/N) Is the port range UDP:9000-9500 used for VoIP Providers to deliver/receive audio
but not for delivering audio to local IP phones? - CORRECT ANSWERS-Yes?
https://www.3cx.com/docs/manual/firewall-router-configuration/
(T/F) Configuring inbound rules for DIDs allows you to define different destinations
based on the time of day. - CORRECT ANSWERS-TRUE
https://www.3cx.com/docs/manual/inbound-did-call-routing/#h.kp49xtr98uu1
, (Y/N) Two networks are connected via a firewall. A phone connected to network A will
automatically show on the 3CX "Phones" page when 3CX is in network B assuming that
all traffic is allowed to pass between both networks? - CORRECT ANSWERS-Yes?
https://www.3cx.com/community/threads/3cx-with-multiple-local-subnets.51758/
(T/F) CTI allows you to control a supported IP Phone by performing operations like
dialing a number, placing an active call on hold, and more. - CORRECT ANSWERS-
TBD
(T/F) 3CX clients can run on the same 3CX extension number as a desktop IP phone. -
CORRECT ANSWERS-TRUE
(T/F) If the firewall checker does not pass successfully, contact the network
administrator or the manufacturer of the router/firewall. - CORRECT ANSWERS-TRUE
(T/F) To use a 3CX client from Outside the office, the user must change their profile
status to "Out of Office." - CORRECT ANSWERS-FALSE
(T/F) CTI will allow you to remote control a local IP Phone using a 3CX client for
Android. - CORRECT ANSWERS-TBD
(Y/N) You are doing an installation for a new customer and the server you have been
told to install 3CX on also hosts the internal DNS server of the business. Must you
request that you are given a different server to install 3CX on? - CORRECT ANSWERS-
YES
(Y/N) If you intend of having local extensions, can the local LAN IP for 3CX and your IP
phones range be 192.168.35.0/20? - CORRECT ANSWERS-YES
(T/F) The provisioning templates of a phone provide all the necessary information a
phone requires to connect to 3CX. - CORRECT ANSWERS-TRUE
(T/F) A "SIP Fork" is a term used when a call is forwarded to another extension when
the all is not answered within a certain time frame? - CORRECT ANSWERS-FALSE; it
is when a single call rings at multiple endpoints.
(T/F) 3CX clients send requests for CTI to the PBX, which will then relay the request to
the IP phone. - CORRECT ANSWERS-TBD
(T/F) PSTN gateways cannot be provisioned with 3CX, the must be manually
configured. - CORRECT ANSWERS-TRUE
https://www.3cx.com/3cxacademy/videos/basic/configuring-pstn-gateways/
CERTIFICATION EXAM ACTUAL EXAM
COMPLETE 287 QUESTIONS WITH
DETAILED VERIFIED ANSWERS /
ALREADY GRADED A+
Google Chrome - CORRECT ANSWERS-Compatible with 3CX
Microsoft Edge - CORRECT ANSWERS-Compatible with 3CX
Mozilla Firefox - CORRECT ANSWERS-Compatible with 3CX
Internet Explorer - CORRECT ANSWERS-Incompatible with 3CX
Exchange Server - CORRECT ANSWERS-Incompatible with 3CX
MS SQL - CORRECT ANSWERS-Incompatible with 3CX
DNS Server - CORRECT ANSWERS-Incompatible with 3CX
Being a VPN Endpoint - CORRECT ANSWERS-Incompatible with 3CX
Microsoft Hyper V (>2008 R2) as Host Machine - CORRECT ANSWERS-Compatible
with 3CX
VMware ESXi (>5.0) as Host Machine - CORRECT ANSWERS-Compatible with 3CX
KVM (Virtual Machines) as Host Machine - CORRECT ANSWERS-Compatible with
3CX
Citrix XenServer (>7.0) as Host Machine - CORRECT ANSWERS-Compatible with 3CX
Installing 3CX on Bare Metal server can be done with - CORRECT ANSWERS-3CX
ISO
Installing 3CX on Local Hyper-Visor server can be done with - CORRECT ANSWERS-
3CX ISO
Installing 3CX on Google Cloud server can be done with - CORRECT ANSWERS-
PBXexpress
,Installing 3CX on Amazon EC2 server can be done with - CORRECT ANSWERS-
PBXexpress
Installing 3CX on OVH server can be done with - CORRECT ANSWERS-PBXexpress
Installing 3CX on 1&1 server can be done with - CORRECT ANSWERS-PBXexpress
Installing 3CX on Open Stack API v2 (Nova) server can be done with - CORRECT
ANSWERS-PBXexpress
Installing 3CX on a general cloud provided Linux server can be done with - CORRECT
ANSWERS-apt-get
RFC Compliant Internal Network (Required by 3CX) - CORRECT ANSWERS-10.x.x.x,
172.16.x.x-172.31.x.x, and 192.168.x.x
(T/F) It is recommended to leave unused network interfaces/adapters enabled on your
3CX server. - CORRECT ANSWERS-FALSE
(T/F) It is recommended to disable unused network interfaces/adapters on your 3CX
server. - CORRECT ANSWERS-TRUE
(T/F) It is recommended to use a wired connection on your 3CX server. - CORRECT
ANSWERS-TRUE
(T/F) It is recommended to use either a wired or wireless connection on your 3CX
server. - CORRECT ANSWERS-FALSE
(Y/N) Is Microsoft Internet Explorer a supported browser to access and operate the 3CX
Management Console? - CORRECT ANSWERS-No
(Y/N) I reinstall 3CX and I would like to change the 3CX FQDN. Is it possible to unbind
the key-FQDN mapping myself? - CORRECT ANSWERS-Yes
https://www.3cx.com/docs/key-already-bound/
(Y/N) Is the port range UDP:9000-9500 used for VoIP Providers to deliver/receive audio
but not for delivering audio to local IP phones? - CORRECT ANSWERS-Yes?
https://www.3cx.com/docs/manual/firewall-router-configuration/
(T/F) Configuring inbound rules for DIDs allows you to define different destinations
based on the time of day. - CORRECT ANSWERS-TRUE
https://www.3cx.com/docs/manual/inbound-did-call-routing/#h.kp49xtr98uu1
, (Y/N) Two networks are connected via a firewall. A phone connected to network A will
automatically show on the 3CX "Phones" page when 3CX is in network B assuming that
all traffic is allowed to pass between both networks? - CORRECT ANSWERS-Yes?
https://www.3cx.com/community/threads/3cx-with-multiple-local-subnets.51758/
(T/F) CTI allows you to control a supported IP Phone by performing operations like
dialing a number, placing an active call on hold, and more. - CORRECT ANSWERS-
TBD
(T/F) 3CX clients can run on the same 3CX extension number as a desktop IP phone. -
CORRECT ANSWERS-TRUE
(T/F) If the firewall checker does not pass successfully, contact the network
administrator or the manufacturer of the router/firewall. - CORRECT ANSWERS-TRUE
(T/F) To use a 3CX client from Outside the office, the user must change their profile
status to "Out of Office." - CORRECT ANSWERS-FALSE
(T/F) CTI will allow you to remote control a local IP Phone using a 3CX client for
Android. - CORRECT ANSWERS-TBD
(Y/N) You are doing an installation for a new customer and the server you have been
told to install 3CX on also hosts the internal DNS server of the business. Must you
request that you are given a different server to install 3CX on? - CORRECT ANSWERS-
YES
(Y/N) If you intend of having local extensions, can the local LAN IP for 3CX and your IP
phones range be 192.168.35.0/20? - CORRECT ANSWERS-YES
(T/F) The provisioning templates of a phone provide all the necessary information a
phone requires to connect to 3CX. - CORRECT ANSWERS-TRUE
(T/F) A "SIP Fork" is a term used when a call is forwarded to another extension when
the all is not answered within a certain time frame? - CORRECT ANSWERS-FALSE; it
is when a single call rings at multiple endpoints.
(T/F) 3CX clients send requests for CTI to the PBX, which will then relay the request to
the IP phone. - CORRECT ANSWERS-TBD
(T/F) PSTN gateways cannot be provisioned with 3CX, the must be manually
configured. - CORRECT ANSWERS-TRUE
https://www.3cx.com/3cxacademy/videos/basic/configuring-pstn-gateways/
