WGU VVM1 Task 3 – Performance Improvement
Management (C815)
VVM1 – VVM1 Task 3: Performance Improvement Management
Western Governors University
Quality and Performance Management and Methods: - C815
, 2
A1: Workplace Standards and Guidelines
In the professional world, supervisors play a crucial role in maintaining the organization's
standards and guidelines. One fundamental aspect of this is the creation of comprehensive written
policies and procedures for new hires, which are then compiled into a manual that all employees can
reference. This approach ensures that everyone within the organization comprehends its established
policies and procedures. Additionally, supervisors must formulate written standards for each job role,
delineating each staff member's responsibilities and expected contributions to the organization. It's
imperative that these performance standards align with the organization's mission and objectives. This
alignment not only sets clear expectations but also facilitates the measurement of employee efficiency,
which, in turn, highlights areas for potential improvement. Supervisors are responsible for setting
standards for various facets, including staff, supplies, equipment, procedures, and budget management.
A2: Productivity Improvement
Supervisors employ various strategies to boost employee productivity. One method entails
providing positive reinforcement through incentives, with financial rewards particularly effective, as
evidenced by "The Hawthorne Effect" study. Recognizing and rewarding improvements and increased
efficiency can significantly enhance productivity. Occasional incentives, such as providing meals or small
tokens of appreciation, can go a long way in reinforcing positive behaviors and demonstrating the value
of each team member. Another technique is organizing in-service training and team-building exercises.
Education empowers staff members by boosting their confidence and competence, resulting in more
efficient task execution. Team-building activities foster a collaborative and motivated work environment.
Collecting feedback after such sessions allows organizations to fine-tune their training and ensure it
genuinely benefits employees.
A3: Team Building
Management (C815)
VVM1 – VVM1 Task 3: Performance Improvement Management
Western Governors University
Quality and Performance Management and Methods: - C815
, 2
A1: Workplace Standards and Guidelines
In the professional world, supervisors play a crucial role in maintaining the organization's
standards and guidelines. One fundamental aspect of this is the creation of comprehensive written
policies and procedures for new hires, which are then compiled into a manual that all employees can
reference. This approach ensures that everyone within the organization comprehends its established
policies and procedures. Additionally, supervisors must formulate written standards for each job role,
delineating each staff member's responsibilities and expected contributions to the organization. It's
imperative that these performance standards align with the organization's mission and objectives. This
alignment not only sets clear expectations but also facilitates the measurement of employee efficiency,
which, in turn, highlights areas for potential improvement. Supervisors are responsible for setting
standards for various facets, including staff, supplies, equipment, procedures, and budget management.
A2: Productivity Improvement
Supervisors employ various strategies to boost employee productivity. One method entails
providing positive reinforcement through incentives, with financial rewards particularly effective, as
evidenced by "The Hawthorne Effect" study. Recognizing and rewarding improvements and increased
efficiency can significantly enhance productivity. Occasional incentives, such as providing meals or small
tokens of appreciation, can go a long way in reinforcing positive behaviors and demonstrating the value
of each team member. Another technique is organizing in-service training and team-building exercises.
Education empowers staff members by boosting their confidence and competence, resulting in more
efficient task execution. Team-building activities foster a collaborative and motivated work environment.
Collecting feedback after such sessions allows organizations to fine-tune their training and ensure it
genuinely benefits employees.
A3: Team Building
