ANSWERS RATED A+
✔✔A truck shows up at a manufacturing plant with only 3/4 of an order of parts needed
to support the manufacturing schedule. Management knew in advance that this order
was going to arrive less than complete and were able to for the remaining 1/4 of parts to
be sent from another vendor via overnight shipping. This is an example of what benefit
of information connectivity?
A. Operational Efficiency
B. Analysis and Diagnosis
C. Responsiveness
D. Planning - ✔✔C. Responsiveness
✔✔Which of the following is the primary issue enterprise systems are designed to
address?
A. Business process standardization
B. Information fragmentation
C. Lack of control over personnel work tasks
D. None of the above - ✔✔B. Information fragmentation
✔✔Which ERP vendor entered the enterprise system market nearly 30 years after the
first solution was introduced?
A. JDA
B. Microsoft
C. NetSuite
D. Oracle
E. SAP - ✔✔D. Oracle
✔✔Which enterprise system facilitates an organization working more effectively with its
supplier pool?
A. CRM
B. ERM
C. PLM
D. SRM - ✔✔D. SRM
✔✔EDI and API are essentially the same thing called by different names.
A. True
B. False - ✔✔B. False
✔✔_______________ is the physical integration of disparate systems among supply
chain ecosystem members to exchange information in a timely and qualitative manner.
A. Business-to-business integration
B. Business-to-customer integration
C. Customer-to-business integration
, D. Customer-to-customer integration - ✔✔A. Business-to-business integration
✔✔Electronic linkages help to ensure large businesses and SMBs can more efficiently
and effectively execute procurement and fulfillment processes?
A. True
B. False - ✔✔A. True
✔✔Many firms have invested significant amounts of money in information systems in
the last 20 years, yet they find they still are not able to share data across functions or
with customers and suppliers. Why? - ✔✔
✔✔This information tool provides the capability for all the different parts of an
organization to share data stored in one consistent, standardized data warehouse.
A. ERP
B. MRP
C. DRP
D. EOQ - ✔✔A. ERP
✔✔The purpose of a _________ is to observe and document everything he/she sees.
A. Business process owner
B. Project manager
C. Supply chain IT liaison
D. Watcher
E. None of the above - ✔✔D. Watcher
✔✔Warehouse automation is another phrase for WMS.
A. True
B. False - ✔✔B. False
✔✔The goal of a _____________ is to facilitate the movement of goods and raw
materials from origin to destination in an efficient, reliable, and cost-effective manner.
A. Digital supply chain
B. SRM
C. TMS
D. WMS - ✔✔C. TMS
✔✔Which of the following is not a common reason organizations invest in IT?
A. Desire or need to automate manual processes
B. Heavy reliance on IT platforms for day-to-day operations
C. IT viewed as a "silver bullet"
D. Additional funds allocated to the IT operating budget - ✔✔D. Additional funds
allocated to the IT operating budget