WGU D635 Objective Assessment Final Exam
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Questions And Correct Detailed Answers| Brand
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WGU D635 OA Exam Prep — Questions 1–50
Section I: Leadership & Management (1–15)
1. A manager notices low employee engagement. Which leadership style is MOST likely to improve
motivation?
A. Autocratic
B. Transformational
C. Laissez-faire
D. Transactional
Answer: B. Transformational
Rationale: Transformational leaders inspire, empower, and engage employees, increasing motivation
and job satisfaction.
2. Scenario: A team consistently misses deadlines. Which approach BEST addresses the issue?
A. Blame the team publicly
B. Implement clear goals and provide feedback
C. Ignore the problem
D. Reduce team size immediately
Answer: B. Implement clear goals and provide feedback
Rationale: Goal-setting and feedback clarify expectations and improve performance.
3. Which leadership trait is MOST associated with ethical decision-making?
A. Charisma
B. Integrity
,C. Risk-taking
D. Creativity
Answer: B. Integrity
Rationale: Integrity ensures ethical choices and builds trust within the organization.
4. A new manager wants to empower employees. Which action is MOST effective?
A. Delegating decision-making authority
B. Micromanaging tasks
C. Setting unrealistic deadlines
D. Limiting communication
Answer: A. Delegating decision-making authority
Rationale: Empowerment occurs when employees have autonomy and responsibility.
5. Scenario: Company is introducing a new initiative, and employees resist. Which leadership approach is
BEST?
A. Transformational leadership with clear vision and support
B. Ignore resistance
C. Punish non-compliance
D. Let employees decide without guidance
Answer: A. Transformational leadership with clear vision and support
Rationale: Communicating vision and providing support reduces resistance and fosters buy-in.
6. Which leadership style emphasizes rewarding performance and correcting mistakes?
A. Transactional
B. Transformational
C. Servant
D. Charismatic
Answer: A. Transactional
Rationale: Transactional leaders use structured rewards and consequences to manage performance.
7. Scenario: An organization needs rapid change due to market pressure. Which leadership trait is MOST
critical?
A. Flexibility and decisiveness
B. Maintaining status quo
C. Avoiding conflict
D. Delegating all decisions
,Answer: A. Flexibility and decisiveness
Rationale: Rapid change requires leaders to adapt quickly and make clear decisions.
8. Which action BEST demonstrates servant leadership?
A. Prioritizing employee needs and development
B. Focusing solely on profits
C. Delegating without support
D. Micromanaging team
Answer: A. Prioritizing employee needs and development
Rationale: Servant leaders support and develop their employees to maximize performance.
9. A leader wants to improve team collaboration. Most effective strategy:
A. Encourage open communication and shared goals
B. Assign tasks individually without input
C. Limit meetings
D. Avoid feedback
Answer: A. Encourage open communication and shared goals
Rationale: Collaboration improves when communication flows and goals are aligned.
10. Which of the following is MOST important when delegating tasks?
A. Matching task to employee skills
B. Giving vague instructions
C. Retaining decision-making control
D. Assigning based on seniority only
Answer: A. Matching task to employee skills
Rationale: Proper delegation ensures tasks are completed efficiently and develops employee
capability.
11. Scenario: Employee frequently misses deadlines due to unclear expectations. Best leadership
approach:
A. Provide clear expectations and deadlines
B. Ignore it
C. Increase workload
D. Assign penalties only
Answer: A. Provide clear expectations and deadlines
Rationale: Clear communication reduces errors and improves accountability.
, 12. Which type of power comes from a leader’s formal position?
A. Legitimate power
B. Referent power
C. Expert power
D. Reward power
Answer: A. Legitimate power
Rationale: Legitimate power is derived from official authority within the organization.
13. Scenario: A leader wants to inspire innovation. Best approach:
A. Encourage risk-taking and creativity
B. Punish failure
C. Limit communication
D. Maintain strict rules
Answer: A. Encourage risk-taking and creativity
Rationale: Innovation thrives in environments that allow experimentation and learning from mistakes.
14. Which behavior demonstrates emotional intelligence in leadership?
A. Recognizing and managing one’s own emotions and others’
B. Avoiding conflict
C. Ignoring employee feedback
D. Focusing solely on tasks
Answer: A. Recognizing and managing one’s own emotions and others’
Rationale: Emotional intelligence improves decision-making, relationships, and team morale.
15. A manager wants to increase employee engagement. MOST effective method:
A. Involve employees in decision-making
B. Set strict rules without input
C. Limit recognition
D. Focus solely on profits
Answer: A. Involve employees in decision-making
Rationale: Engagement increases when employees feel valued and part of the process.
Section II: Motivation & Performance (16–30)
16. According to Maslow’s hierarchy, which is a higher-level need?
A. Self-actualization
B. Safety
Preparation Version 2 Newest With Complete
Questions And Correct Detailed Answers| Brand
New Version!
WGU D635 OA Exam Prep — Questions 1–50
Section I: Leadership & Management (1–15)
1. A manager notices low employee engagement. Which leadership style is MOST likely to improve
motivation?
A. Autocratic
B. Transformational
C. Laissez-faire
D. Transactional
Answer: B. Transformational
Rationale: Transformational leaders inspire, empower, and engage employees, increasing motivation
and job satisfaction.
2. Scenario: A team consistently misses deadlines. Which approach BEST addresses the issue?
A. Blame the team publicly
B. Implement clear goals and provide feedback
C. Ignore the problem
D. Reduce team size immediately
Answer: B. Implement clear goals and provide feedback
Rationale: Goal-setting and feedback clarify expectations and improve performance.
3. Which leadership trait is MOST associated with ethical decision-making?
A. Charisma
B. Integrity
,C. Risk-taking
D. Creativity
Answer: B. Integrity
Rationale: Integrity ensures ethical choices and builds trust within the organization.
4. A new manager wants to empower employees. Which action is MOST effective?
A. Delegating decision-making authority
B. Micromanaging tasks
C. Setting unrealistic deadlines
D. Limiting communication
Answer: A. Delegating decision-making authority
Rationale: Empowerment occurs when employees have autonomy and responsibility.
5. Scenario: Company is introducing a new initiative, and employees resist. Which leadership approach is
BEST?
A. Transformational leadership with clear vision and support
B. Ignore resistance
C. Punish non-compliance
D. Let employees decide without guidance
Answer: A. Transformational leadership with clear vision and support
Rationale: Communicating vision and providing support reduces resistance and fosters buy-in.
6. Which leadership style emphasizes rewarding performance and correcting mistakes?
A. Transactional
B. Transformational
C. Servant
D. Charismatic
Answer: A. Transactional
Rationale: Transactional leaders use structured rewards and consequences to manage performance.
7. Scenario: An organization needs rapid change due to market pressure. Which leadership trait is MOST
critical?
A. Flexibility and decisiveness
B. Maintaining status quo
C. Avoiding conflict
D. Delegating all decisions
,Answer: A. Flexibility and decisiveness
Rationale: Rapid change requires leaders to adapt quickly and make clear decisions.
8. Which action BEST demonstrates servant leadership?
A. Prioritizing employee needs and development
B. Focusing solely on profits
C. Delegating without support
D. Micromanaging team
Answer: A. Prioritizing employee needs and development
Rationale: Servant leaders support and develop their employees to maximize performance.
9. A leader wants to improve team collaboration. Most effective strategy:
A. Encourage open communication and shared goals
B. Assign tasks individually without input
C. Limit meetings
D. Avoid feedback
Answer: A. Encourage open communication and shared goals
Rationale: Collaboration improves when communication flows and goals are aligned.
10. Which of the following is MOST important when delegating tasks?
A. Matching task to employee skills
B. Giving vague instructions
C. Retaining decision-making control
D. Assigning based on seniority only
Answer: A. Matching task to employee skills
Rationale: Proper delegation ensures tasks are completed efficiently and develops employee
capability.
11. Scenario: Employee frequently misses deadlines due to unclear expectations. Best leadership
approach:
A. Provide clear expectations and deadlines
B. Ignore it
C. Increase workload
D. Assign penalties only
Answer: A. Provide clear expectations and deadlines
Rationale: Clear communication reduces errors and improves accountability.
, 12. Which type of power comes from a leader’s formal position?
A. Legitimate power
B. Referent power
C. Expert power
D. Reward power
Answer: A. Legitimate power
Rationale: Legitimate power is derived from official authority within the organization.
13. Scenario: A leader wants to inspire innovation. Best approach:
A. Encourage risk-taking and creativity
B. Punish failure
C. Limit communication
D. Maintain strict rules
Answer: A. Encourage risk-taking and creativity
Rationale: Innovation thrives in environments that allow experimentation and learning from mistakes.
14. Which behavior demonstrates emotional intelligence in leadership?
A. Recognizing and managing one’s own emotions and others’
B. Avoiding conflict
C. Ignoring employee feedback
D. Focusing solely on tasks
Answer: A. Recognizing and managing one’s own emotions and others’
Rationale: Emotional intelligence improves decision-making, relationships, and team morale.
15. A manager wants to increase employee engagement. MOST effective method:
A. Involve employees in decision-making
B. Set strict rules without input
C. Limit recognition
D. Focus solely on profits
Answer: A. Involve employees in decision-making
Rationale: Engagement increases when employees feel valued and part of the process.
Section II: Motivation & Performance (16–30)
16. According to Maslow’s hierarchy, which is a higher-level need?
A. Self-actualization
B. Safety
