NYC HOME IMPROVEMENT FINAL EXAMS ACTUAL
QUESTIONS AND ANSWERS MARKED A+
✔✔If a consumer wants more work done beyond what's in the original contract, what
should a contractor do? - ✔✔Provide a written amendment to the contract, which both
parties must sign.
✔✔What information should be at the heading of a H.I. contract? - ✔✔contractor's
name, office address, telephone number, and DCA license number and the
salesperson's name and DCA license number.
✔✔What dates should be on the H.I. contract? - ✔✔the contract date, approximate date
when work will begin and date to be substantially completed.
✔✔What costs must be included in the H.I. contract? - ✔✔labor and materials
✔✔What 3 notices must the H.I include? - ✔✔If the owner does not pay the contractor
they may have a claim against the owner, that the contractor is legally required to
deposit all payments received prior to completion or the contractor must post a bond or
contract of indemnity, and the cancellation notice wording.
✔✔What schedule should be inclduded with the H.I. contract? - ✔✔Schedule of
payments and the work/services to be performed if the contract calls for incremental
payments.
✔✔Must a contractor or salesperson provide the consumer with a separate Notice of
Cancellation? - ✔✔Yes. At the time of signing the contractor or salesperson must attach
to the signed contract two copies of a separate, completed form titled "Notice of
Cancellation."
✔✔How much time does the home owner have to cancel the contract? - ✔✔Until
midnight of the third business day.
✔✔Must a contractor or salesperson inform the consumer orally of the consumer's right
to cancel? - ✔✔Yes, verbally and written notice.
✔✔What if a contractor or salesperson fails to comply with the provisions requiring oral
(spoken) and written notice of the consumer's right to cancel? - ✔✔The consumer may
cancel the contract at any time.
✔✔How many days does a contractor or salesperson have to honor valid notice of
cancellation? - ✔✔10 business days
, ✔✔Do salespersons need to notify DCA about their employers? - ✔✔Yes within 48
hours of new employment.
✔✔What must all advertising and sales literature contain? - ✔✔DCA Home
Improvement Contractor license number.
✔✔A "savings" claim in an adv ertisment cannot imply what? - ✔✔The amount specified
is the selling price.
✔✔What type of guarantees or warranties can be made? - ✔✔Only as long as a defect
is likely to show up.
✔✔What type of guarantees or warranties can NOT be made? - ✔✔"lifetime"
guarantees or warranties
✔✔Who must obtain building and improvement permits? - ✔✔The prime contractor.
✔✔Where does a contractor go to secure a permit for an addition or alteration to a
house? - ✔✔The New York City Department of Buildings (DOB).
✔✔Whose responsibility is it to make sure that any addition or alterations meet building
code standards and do not violate local zoning laws? - ✔✔the H.I. Contractor
✔✔What is net profit of a job? - ✔✔The final profit of any job after expenses.
✔✔Must a subcontractor be seperately licensed by DCA? - ✔✔Yes, this includes
electricians and plumbers.
✔✔How long can a contractor elect to secure a bond or participate in DCA's Home
Improvement Trust Fund? - ✔✔Every 2 years
✔✔ What is "home improvement" (H.I.)? (C R R R R A A I) - ✔✔the construction, repair,
remodeling, alteration, rehabilitation, renovation, improvement, or addition to any land or
building used as a residence or dwelling place.
✔✔What parts of a home can a H.I. include? - ✔✔Any part of the home OR land
(including basements, driveways, fences, garages, landscaping, patios, porches,
sidewalks, swimming pools, and terraces.)
✔✔What system installations are part of H.I.? (4) - ✔✔Central heating/air conditioning,
Central vacuum, Doors, windows, awnings, and Communication systems.
✔✔What is NOT considered H.I.? - ✔✔Construction of a new home or building, Sale of
goods or materials in connection with the installation of or application of goods or
QUESTIONS AND ANSWERS MARKED A+
✔✔If a consumer wants more work done beyond what's in the original contract, what
should a contractor do? - ✔✔Provide a written amendment to the contract, which both
parties must sign.
✔✔What information should be at the heading of a H.I. contract? - ✔✔contractor's
name, office address, telephone number, and DCA license number and the
salesperson's name and DCA license number.
✔✔What dates should be on the H.I. contract? - ✔✔the contract date, approximate date
when work will begin and date to be substantially completed.
✔✔What costs must be included in the H.I. contract? - ✔✔labor and materials
✔✔What 3 notices must the H.I include? - ✔✔If the owner does not pay the contractor
they may have a claim against the owner, that the contractor is legally required to
deposit all payments received prior to completion or the contractor must post a bond or
contract of indemnity, and the cancellation notice wording.
✔✔What schedule should be inclduded with the H.I. contract? - ✔✔Schedule of
payments and the work/services to be performed if the contract calls for incremental
payments.
✔✔Must a contractor or salesperson provide the consumer with a separate Notice of
Cancellation? - ✔✔Yes. At the time of signing the contractor or salesperson must attach
to the signed contract two copies of a separate, completed form titled "Notice of
Cancellation."
✔✔How much time does the home owner have to cancel the contract? - ✔✔Until
midnight of the third business day.
✔✔Must a contractor or salesperson inform the consumer orally of the consumer's right
to cancel? - ✔✔Yes, verbally and written notice.
✔✔What if a contractor or salesperson fails to comply with the provisions requiring oral
(spoken) and written notice of the consumer's right to cancel? - ✔✔The consumer may
cancel the contract at any time.
✔✔How many days does a contractor or salesperson have to honor valid notice of
cancellation? - ✔✔10 business days
, ✔✔Do salespersons need to notify DCA about their employers? - ✔✔Yes within 48
hours of new employment.
✔✔What must all advertising and sales literature contain? - ✔✔DCA Home
Improvement Contractor license number.
✔✔A "savings" claim in an adv ertisment cannot imply what? - ✔✔The amount specified
is the selling price.
✔✔What type of guarantees or warranties can be made? - ✔✔Only as long as a defect
is likely to show up.
✔✔What type of guarantees or warranties can NOT be made? - ✔✔"lifetime"
guarantees or warranties
✔✔Who must obtain building and improvement permits? - ✔✔The prime contractor.
✔✔Where does a contractor go to secure a permit for an addition or alteration to a
house? - ✔✔The New York City Department of Buildings (DOB).
✔✔Whose responsibility is it to make sure that any addition or alterations meet building
code standards and do not violate local zoning laws? - ✔✔the H.I. Contractor
✔✔What is net profit of a job? - ✔✔The final profit of any job after expenses.
✔✔Must a subcontractor be seperately licensed by DCA? - ✔✔Yes, this includes
electricians and plumbers.
✔✔How long can a contractor elect to secure a bond or participate in DCA's Home
Improvement Trust Fund? - ✔✔Every 2 years
✔✔ What is "home improvement" (H.I.)? (C R R R R A A I) - ✔✔the construction, repair,
remodeling, alteration, rehabilitation, renovation, improvement, or addition to any land or
building used as a residence or dwelling place.
✔✔What parts of a home can a H.I. include? - ✔✔Any part of the home OR land
(including basements, driveways, fences, garages, landscaping, patios, porches,
sidewalks, swimming pools, and terraces.)
✔✔What system installations are part of H.I.? (4) - ✔✔Central heating/air conditioning,
Central vacuum, Doors, windows, awnings, and Communication systems.
✔✔What is NOT considered H.I.? - ✔✔Construction of a new home or building, Sale of
goods or materials in connection with the installation of or application of goods or
