MGMT 320 - Chapter 2 Exam ACTUAL
QUESTIONS AND CORRECT ANSWERS
Quantitative management emphasizes the use of accounting to provide the needed internal
controls related to inventory.
True/False - CORRECT ANSWER False
Explanation:
Quantitative management emphasizes the application to management of quantitative
techniques, such as statistics and computer simulations.
Behavioral science includes the fields of psychology, marketing, accounting, and geology.
True/False - CORRECT ANSWER False
Explanation:
Behavioral science relies on scientific research for developing theories about human behavior
that can be used to provide practical tools for managers. The disciplines of behavioral science
include psychology, sociology, anthropology, and economics.
Managers in a plumbing company have been having problems with employees starting
cliques. To develop more of a team culture, the CEO suggested utilizing Mary Parker Follett's
belief: companies should
a. increase diversity.
b. implement a more rigid environment.
c. utilize time-motion studies.
d. operate as a community, with employees working in harmony.
e. strive to cut costs and increase efficiency. - CORRECT ANSWER d. operate as a
community, with employees working in harmony.
Theory Y managers are pessimistic and have a negative view of employees. This type of
manager believes that workers are irresponsible, lack ambition, and hate work.
, True/False - CORRECT ANSWER False
Explanation:
Theory X represents a pessimistic, negative view of workers. In this view, workers are
considered to be irresponsible, to be resistant to change, to lack ambition, to hate work, and to
want to be led rather than to lead.
Abraham Maslow's listing of physiological, safety, love, esteem, and self-actualization needs,
and his belief that some of these needs must be satisfied before others, was proposed in his
a. Theory Y
b. development process approach.
c. Theory X.
d. hierarchy of human needs.
e. hierarchy of human psychology. - CORRECT ANSWER d. hierarchy of human
needs.
The father of industrial psychology is
a. Abraham Maslow.
b. Frank Gilbreth.
c. Frederick Taylor.
d. Tom Gallagher.
d. Hugo Munsterberg. - CORRECT ANSWER d. Hugo Munsterberg.
Within her company, Maria utilizes a management style that varies according to the
individual and environmental situation, with a strategy for minimizing errors by managing
each stage of production. She has also set up a system with inputs, outputs, transformation
processes, and feedback. Maria's management perspective is best described as
a. contemporary.
QUESTIONS AND CORRECT ANSWERS
Quantitative management emphasizes the use of accounting to provide the needed internal
controls related to inventory.
True/False - CORRECT ANSWER False
Explanation:
Quantitative management emphasizes the application to management of quantitative
techniques, such as statistics and computer simulations.
Behavioral science includes the fields of psychology, marketing, accounting, and geology.
True/False - CORRECT ANSWER False
Explanation:
Behavioral science relies on scientific research for developing theories about human behavior
that can be used to provide practical tools for managers. The disciplines of behavioral science
include psychology, sociology, anthropology, and economics.
Managers in a plumbing company have been having problems with employees starting
cliques. To develop more of a team culture, the CEO suggested utilizing Mary Parker Follett's
belief: companies should
a. increase diversity.
b. implement a more rigid environment.
c. utilize time-motion studies.
d. operate as a community, with employees working in harmony.
e. strive to cut costs and increase efficiency. - CORRECT ANSWER d. operate as a
community, with employees working in harmony.
Theory Y managers are pessimistic and have a negative view of employees. This type of
manager believes that workers are irresponsible, lack ambition, and hate work.
, True/False - CORRECT ANSWER False
Explanation:
Theory X represents a pessimistic, negative view of workers. In this view, workers are
considered to be irresponsible, to be resistant to change, to lack ambition, to hate work, and to
want to be led rather than to lead.
Abraham Maslow's listing of physiological, safety, love, esteem, and self-actualization needs,
and his belief that some of these needs must be satisfied before others, was proposed in his
a. Theory Y
b. development process approach.
c. Theory X.
d. hierarchy of human needs.
e. hierarchy of human psychology. - CORRECT ANSWER d. hierarchy of human
needs.
The father of industrial psychology is
a. Abraham Maslow.
b. Frank Gilbreth.
c. Frederick Taylor.
d. Tom Gallagher.
d. Hugo Munsterberg. - CORRECT ANSWER d. Hugo Munsterberg.
Within her company, Maria utilizes a management style that varies according to the
individual and environmental situation, with a strategy for minimizing errors by managing
each stage of production. She has also set up a system with inputs, outputs, transformation
processes, and feedback. Maria's management perspective is best described as
a. contemporary.
