MHR 733: CH 5: TRAINING DESIGN
Training Design - Answers -Process of preparing and planning events to facilitate
training
Training Design Activities - Answers -1. Write training objectives
2. Decide to purchase or design training program
3. Create a request for proposal (RFP) to purchase training services & programs
4. Determine training content (based on needs and objectives)
5. Decide on training methods
6. Incorporate active practice and conditions of practice into the training program
7. Consider design elements for active learning if adaptive expertise is required
Training Objective - Answers -Statement of what trainees are expected to be able to do
after a training program.
Purpose for trainers: to help select content and methods and to evaluate at end.
Purpose for trainees: inform of goals, focus efforts.
Purpose for managers: inform of goals, knowledge of objectives can help managers
reinforce newly trained knowledge on the job.
4 key elements of a training objective - Answers -1. Who is to perform the desired
behaviour?
2. What is the actual behaviour to be employed to demonstrate mastery of the training
objectives?
3. Where and when is the behaviour to be demonstrated and evaluated (ie under what
conditions?)
4. What is the standard by which the behaviour will be judged?
THEREFORE: Performance, Condition, Criterion.
Purchase Decision Factors - Answers ->Cost-Benefit Analysis
>Time and expertise of HR department
>General time program is needed
># of employees who need training
>Whether this is a one-time thing
Subject-Matter Expert (SME) - Answers -Can assist with specifying training content. Is
familiar with the knowledge, skills, and abilities required to perform task or job. Ex: top-
ranking accountant
Training Methods - Answers -Can be distinguished based on where they take place: on
the job (coaching) or in classroom or on computer. Studies show best learning &
retention occur with methods that use productive responses (doing vs watching,
listening, or imitating)
Training Design - Answers -Process of preparing and planning events to facilitate
training
Training Design Activities - Answers -1. Write training objectives
2. Decide to purchase or design training program
3. Create a request for proposal (RFP) to purchase training services & programs
4. Determine training content (based on needs and objectives)
5. Decide on training methods
6. Incorporate active practice and conditions of practice into the training program
7. Consider design elements for active learning if adaptive expertise is required
Training Objective - Answers -Statement of what trainees are expected to be able to do
after a training program.
Purpose for trainers: to help select content and methods and to evaluate at end.
Purpose for trainees: inform of goals, focus efforts.
Purpose for managers: inform of goals, knowledge of objectives can help managers
reinforce newly trained knowledge on the job.
4 key elements of a training objective - Answers -1. Who is to perform the desired
behaviour?
2. What is the actual behaviour to be employed to demonstrate mastery of the training
objectives?
3. Where and when is the behaviour to be demonstrated and evaluated (ie under what
conditions?)
4. What is the standard by which the behaviour will be judged?
THEREFORE: Performance, Condition, Criterion.
Purchase Decision Factors - Answers ->Cost-Benefit Analysis
>Time and expertise of HR department
>General time program is needed
># of employees who need training
>Whether this is a one-time thing
Subject-Matter Expert (SME) - Answers -Can assist with specifying training content. Is
familiar with the knowledge, skills, and abilities required to perform task or job. Ex: top-
ranking accountant
Training Methods - Answers -Can be distinguished based on where they take place: on
the job (coaching) or in classroom or on computer. Studies show best learning &
retention occur with methods that use productive responses (doing vs watching,
listening, or imitating)
