TCM Board Exam | TOP SCORES MADE SIMPLE |
TRUSTED TEST SOLUTIONS!
1. A formal process that facilitates the clinically appropriate movement of clients from
one level of care to another, including from one practitioner to another is called:
A. Transitional planning.
B. Initial Services Plan.
C. Advocacy.
D. Referral. Answer: A. Transitional planning.
2. Under what circumstances can substance use information be disclosed?
A. It is not required in substance abuse treatment.
B. Whenever a release of information is signed to disclose information to another part
C. If a client's family request information about the treatment. Answer: B. Whenever a
release of information is signed to disclose information to another part
3. When can you share information about a client with a third party WITHOUT a valid
release of information on file?
A. Never, information can only be released when the release is on file.
B. With a court order.
C. To a family. Answer: B. With a court order.
4. The MOST IMPORTANT reason to communicate with collateral resources during
initial assessment and ongoing planning is to:
A. Ensure you have a complete client assessment.
B. To inform the resources about case management services.
C. Help client to request assistance for the resources in advocacy process. Answer:
Ensure you have a complete client assessment.
5. Of the following which is not considered a client need?
A. Social skills.
B. Living environment.
C. Vocational orientation.
D. Bank assistance. Answer: D. Bank assistance.
6. A progress note should include:
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
,A. Detail statement of all words reported by client during a service.
B. Actual events, important client statements, and dates
C. An interpretative summary about the client statements Answer: B. Actual events,
important client statements, and dates
7. Which of the following should the case manager know before making formal and
informal referrals to service providers?
A. If the client can afford the service fee.
B. The eligibility criteria of resource agencies and service providers.
C. The staff in the services providers. Answer: B. The eligibility criteria of resource
agencies and service providers.
8. Your clients tell you that his sister, who pays her rent and household expenses,
moved unexpected to another state last week. The client doesn't have money to afford
the rent. Your client doesn't know how she will be able to obtain financial assistance to
solve her actual need. What is the first steps to help his client.
A. Find financial resources at community to pay client rent.
B. Conduct an assessment and service plan update to include her new financial needs.
C. Conduct an individualize service plan.
D. Reported the new problem in a service note only. Answer: B. Conduct an
assessment and service plan update to include her new financial needs.
9. Your client has just revealed that she has been in an abusive relationship for two
years and doesn't know how to safety leave. What would be an appropriate response.
A. Encourage the client's partner.
B. Engage the client in developing a safety plan.
C. Explain that case manager can't assist in familiar issues Answer: B. Engage the
client in developing a safety plan.
10. Many program funders regulatory agencies, and others set documentation timelines.
Regardless of the client, which hierarchy must case managers follow when determine
the agency to assist the client.
A. Laws and statutes, agency operating procedure, funder requirements.
B. HIPAA statutes.
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
, C. Laws and statutes of the state Answer: A. Laws and statutes, agency operating
procedure, funder requirements.
11. When a case manager locates a reliable resource for a common client need, such
as family budgeting skills, the case manager should A. Instruct the client to obtain the
service.
B. Educate the client to obtain the service.
C. Ensure the services offered match client needs, then make the referral Answer: C.
Ensure the services offered match client needs, then make the referral
12. What is the purpose of ongoing assessment by the case manager?
A. Monitoring client progress.
B. Update client's demographic, health and principal resources information.
C. Completing an assessment summary. Answer: A. Monitoring client progress.
13. A client is seeking assistance with reemployment. He was a licensed commercial
and residential reconstruction before he had to leave the workforce to attend to his
behavioral health issues. Your client needing to hire a handyman and offers to do the
work for your family. What is your BEST response?
A. Politely decline his offer by explaining the concepts of dual boundaries.
B. Thanks by the offer.
C. Explain that you will assist him in solve this needs Answer: A. Politely decline his
offer by explaining the concepts of dual boundaries.
14. The principal purpose of involving collateral sources in case management activities
is to:
A. Assist client in obtaining benefits.
B. Obtain resources necessary to assist the client in meeting long-and short-term goals.
C. Assist client to assess the needs Answer: B. Obtain resources necessary to assist
the client in meeting long-and short-term goals.
15. A client recently missed an appointment to get his medication refilled. Your client
asks if you can call his doctor to help him get a new follow-up appointment. What is the
next step?
A. Assist the client in scheduling a new appointment to obtain the refill.
B. Advocate for a client to her his medication and assist him in follow up.
3
APPHIA - Crafted with Care and Precision for Academic Excellence.
TRUSTED TEST SOLUTIONS!
1. A formal process that facilitates the clinically appropriate movement of clients from
one level of care to another, including from one practitioner to another is called:
A. Transitional planning.
B. Initial Services Plan.
C. Advocacy.
D. Referral. Answer: A. Transitional planning.
2. Under what circumstances can substance use information be disclosed?
A. It is not required in substance abuse treatment.
B. Whenever a release of information is signed to disclose information to another part
C. If a client's family request information about the treatment. Answer: B. Whenever a
release of information is signed to disclose information to another part
3. When can you share information about a client with a third party WITHOUT a valid
release of information on file?
A. Never, information can only be released when the release is on file.
B. With a court order.
C. To a family. Answer: B. With a court order.
4. The MOST IMPORTANT reason to communicate with collateral resources during
initial assessment and ongoing planning is to:
A. Ensure you have a complete client assessment.
B. To inform the resources about case management services.
C. Help client to request assistance for the resources in advocacy process. Answer:
Ensure you have a complete client assessment.
5. Of the following which is not considered a client need?
A. Social skills.
B. Living environment.
C. Vocational orientation.
D. Bank assistance. Answer: D. Bank assistance.
6. A progress note should include:
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
,A. Detail statement of all words reported by client during a service.
B. Actual events, important client statements, and dates
C. An interpretative summary about the client statements Answer: B. Actual events,
important client statements, and dates
7. Which of the following should the case manager know before making formal and
informal referrals to service providers?
A. If the client can afford the service fee.
B. The eligibility criteria of resource agencies and service providers.
C. The staff in the services providers. Answer: B. The eligibility criteria of resource
agencies and service providers.
8. Your clients tell you that his sister, who pays her rent and household expenses,
moved unexpected to another state last week. The client doesn't have money to afford
the rent. Your client doesn't know how she will be able to obtain financial assistance to
solve her actual need. What is the first steps to help his client.
A. Find financial resources at community to pay client rent.
B. Conduct an assessment and service plan update to include her new financial needs.
C. Conduct an individualize service plan.
D. Reported the new problem in a service note only. Answer: B. Conduct an
assessment and service plan update to include her new financial needs.
9. Your client has just revealed that she has been in an abusive relationship for two
years and doesn't know how to safety leave. What would be an appropriate response.
A. Encourage the client's partner.
B. Engage the client in developing a safety plan.
C. Explain that case manager can't assist in familiar issues Answer: B. Engage the
client in developing a safety plan.
10. Many program funders regulatory agencies, and others set documentation timelines.
Regardless of the client, which hierarchy must case managers follow when determine
the agency to assist the client.
A. Laws and statutes, agency operating procedure, funder requirements.
B. HIPAA statutes.
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
, C. Laws and statutes of the state Answer: A. Laws and statutes, agency operating
procedure, funder requirements.
11. When a case manager locates a reliable resource for a common client need, such
as family budgeting skills, the case manager should A. Instruct the client to obtain the
service.
B. Educate the client to obtain the service.
C. Ensure the services offered match client needs, then make the referral Answer: C.
Ensure the services offered match client needs, then make the referral
12. What is the purpose of ongoing assessment by the case manager?
A. Monitoring client progress.
B. Update client's demographic, health and principal resources information.
C. Completing an assessment summary. Answer: A. Monitoring client progress.
13. A client is seeking assistance with reemployment. He was a licensed commercial
and residential reconstruction before he had to leave the workforce to attend to his
behavioral health issues. Your client needing to hire a handyman and offers to do the
work for your family. What is your BEST response?
A. Politely decline his offer by explaining the concepts of dual boundaries.
B. Thanks by the offer.
C. Explain that you will assist him in solve this needs Answer: A. Politely decline his
offer by explaining the concepts of dual boundaries.
14. The principal purpose of involving collateral sources in case management activities
is to:
A. Assist client in obtaining benefits.
B. Obtain resources necessary to assist the client in meeting long-and short-term goals.
C. Assist client to assess the needs Answer: B. Obtain resources necessary to assist
the client in meeting long-and short-term goals.
15. A client recently missed an appointment to get his medication refilled. Your client
asks if you can call his doctor to help him get a new follow-up appointment. What is the
next step?
A. Assist the client in scheduling a new appointment to obtain the refill.
B. Advocate for a client to her his medication and assist him in follow up.
3
APPHIA - Crafted with Care and Precision for Academic Excellence.
