Mosby's Textbook for Nursing
Assistants
11th Edition
• Author(s)Leighann Remmert
TEST BANK
1
Reference
Ch. 1 — Purposes of Health Care Agencies
Question Stem
A nursing assistant (NA) is assigned to a long-term care resident
whose care plan emphasizes maintaining independence and
maximizing function. Which observation by the NA best reflects
the agency’s purpose for this type of setting?
A. The NA completes all personal care for the resident to save
time.
B. The NA encourages the resident to feed themself with
adaptive utensils.
,C. The NA arranges daily activities so the resident is occupied all
day.
D. The NA limits walking to reduce fall risk.
Correct Answer
B
Rationales
Correct (B): Encouraging self-feeding with adaptive utensils
supports independence and function, aligning with long-term
care goals. It is within NA scope and promotes dignity.
A: Doing all care for the resident reduces independence and
contradicts restorative goals.
C: Occupying the resident all day may prevent meaningful
rehabilitation and social engagement.
D: Limiting walking may reduce function; instead promote safe
mobility per care plan.
Teaching Point
Support resident independence using safe adaptive techniques.
Citation
Remmert, L. (2025). Mosby’s Textbook for Nursing Assistants
(11th ed.). Ch. 1.
2
Reference
Ch. 1 — Types of Agencies
,Question Stem
An NA works in a community health clinic that focuses on
prevention and early treatment. A patient asks whether this
clinic is like a hospital. Which NA response best explains the
clinic’s role?
A. “The clinic provides short, focused care and referrals rather
than 24-hour hospitalization.”
B. “Yes — we do surgeries and keep people overnight if
needed.”
C. “It’s the same; you’ll see the same tests and stay as long as in
a hospital.”
D. “No — clinics only give medicines, not nursing care.”
Correct Answer
A
Rationales
Correct (A): Clinics focus on outpatient, preventive, and referral
services rather than inpatient, 24-hour care; this accurately
describes the NA’s role in explaining agency type.
B: Clinics typically do not perform inpatient surgeries or admit
for overnight stays.
C: Clinics differ from hospitals in services and level of care; this
answer is misleading.
D: Clinics provide nursing care and more than just medications;
answer is inaccurate.
, Teaching Point
Clinics offer outpatient, preventive care and refer for higher-
level services.
Citation
Remmert, L. (2025). Mosby’s Textbook for Nursing Assistants
(11th ed.). Ch. 1.
3
Reference
Ch. 1 — Organization
Question Stem
During orientation, an NA learns about the chain of command
and sees a medication error. According to agency organization
principles, what should the NA do first?
A. Report the error to the charge nurse immediately.
B. Tell the patient’s family before informing staff.
C. Post about the error on social media to warn others.
D. Ignore it because only nurses handle medications.
Correct Answer
A
Rationales
Correct (A): Reporting to the charge nurse follows the chain of
command and ensures immediate corrective action and patient
safety. It is within the NA’s reporting responsibility.
B: Informing family before staff bypasses chain of command and
Assistants
11th Edition
• Author(s)Leighann Remmert
TEST BANK
1
Reference
Ch. 1 — Purposes of Health Care Agencies
Question Stem
A nursing assistant (NA) is assigned to a long-term care resident
whose care plan emphasizes maintaining independence and
maximizing function. Which observation by the NA best reflects
the agency’s purpose for this type of setting?
A. The NA completes all personal care for the resident to save
time.
B. The NA encourages the resident to feed themself with
adaptive utensils.
,C. The NA arranges daily activities so the resident is occupied all
day.
D. The NA limits walking to reduce fall risk.
Correct Answer
B
Rationales
Correct (B): Encouraging self-feeding with adaptive utensils
supports independence and function, aligning with long-term
care goals. It is within NA scope and promotes dignity.
A: Doing all care for the resident reduces independence and
contradicts restorative goals.
C: Occupying the resident all day may prevent meaningful
rehabilitation and social engagement.
D: Limiting walking may reduce function; instead promote safe
mobility per care plan.
Teaching Point
Support resident independence using safe adaptive techniques.
Citation
Remmert, L. (2025). Mosby’s Textbook for Nursing Assistants
(11th ed.). Ch. 1.
2
Reference
Ch. 1 — Types of Agencies
,Question Stem
An NA works in a community health clinic that focuses on
prevention and early treatment. A patient asks whether this
clinic is like a hospital. Which NA response best explains the
clinic’s role?
A. “The clinic provides short, focused care and referrals rather
than 24-hour hospitalization.”
B. “Yes — we do surgeries and keep people overnight if
needed.”
C. “It’s the same; you’ll see the same tests and stay as long as in
a hospital.”
D. “No — clinics only give medicines, not nursing care.”
Correct Answer
A
Rationales
Correct (A): Clinics focus on outpatient, preventive, and referral
services rather than inpatient, 24-hour care; this accurately
describes the NA’s role in explaining agency type.
B: Clinics typically do not perform inpatient surgeries or admit
for overnight stays.
C: Clinics differ from hospitals in services and level of care; this
answer is misleading.
D: Clinics provide nursing care and more than just medications;
answer is inaccurate.
, Teaching Point
Clinics offer outpatient, preventive care and refer for higher-
level services.
Citation
Remmert, L. (2025). Mosby’s Textbook for Nursing Assistants
(11th ed.). Ch. 1.
3
Reference
Ch. 1 — Organization
Question Stem
During orientation, an NA learns about the chain of command
and sees a medication error. According to agency organization
principles, what should the NA do first?
A. Report the error to the charge nurse immediately.
B. Tell the patient’s family before informing staff.
C. Post about the error on social media to warn others.
D. Ignore it because only nurses handle medications.
Correct Answer
A
Rationales
Correct (A): Reporting to the charge nurse follows the chain of
command and ensures immediate corrective action and patient
safety. It is within the NA’s reporting responsibility.
B: Informing family before staff bypasses chain of command and
