1. Which one of the following best describes business C. Business ethics are, in
ethics? reality, applied ethics.
A. Business ethics are rooted in the profit motive.
B. Business ethics primarily concern decisions of right
versus wrong.
C. Business ethics are, in reality, applied ethics.
D. Business ethics are applied legal obligations.
2. Suzie is a trainer at an insurer who is conducting a C. Ethics entail knowing
class on ethics. Which one of the following statements what to do when a situ-
is correct concerning what she needs to impress upon ation presents more than
her students? one "right" answer.
A. A purely moral response to a situation cannot be
inappropriate.
B. Ethics are an individual's personal beliefs about
right and wrong.
C. Ethics entail knowing what to do when a situation
presents more than one "right" answer.
D. Ethics are general codes of expected behavior that
are derived from laws.
3. Alexandria is a claims supervisor who demands that C. Establish a code of ap-
her claims representatives are up to date on the latest propriate behavior.
insurance laws. She knows that laws are important
because laws can be said to
A. Encompass every type of ethical behavior.
B. Dictate moral behavior.
C. Establish a code of appropriate behavior.
D. Cover the entire spectrum of human activities.
4. Anil is a new customer service representative in a busy D. Business ethics entail
insurance company sales department. In training, he doing what is right in the
, AINS Ethics Exam Questions With 100% Verified Answers 2026 | Solved
is finding that his employer greatly values acting pro- context of products and
fessionally at all times. Anil should learn that services and relationships
A. Ethical insurance professionals need not concern with stakeholders.
themselves with laws and regulations.
B. Governmental entities cannot encourage moral be-
havior or discourage immoral actions.
C. Ethical behavior requires sacrificing one's own val-
ues for the good of the consuming public and society
as a whole.
D. Business ethics entail doing what is right in the con-
text of products and services and relationships with
stakeholders.
5. Greater North American Insurance Company encoun- A. Ethics
ters a recurring claims situation in which it can choose
to pay out either of two different amounts for any
given situation, depending on the interpretation of the
claim. There are no regulations that directly address
the issue. The policy they choose to formulate will be
primarily based on which one of the following?
A. Ethics
B. Principles
C. Laws
D. Morals
6. Greater North American Insurance Company operates B. Laws cannot describe
according to the laws and regulations of the various the ethical response to
states in which it conducts business. Which one of every conflict.
the following statements regarding laws is most accu-
rate?
A. Laws are not concerned with insurer solvency.
B. Laws cannot describe the ethical response to every
, AINS Ethics Exam Questions With 100% Verified Answers 2026 | Solved
conflict.
C. Laws do not factor into ethical decision making.
D. Laws will clearly define the ethical response to any
conflict.
7. Greater North American Insurance Company appoints C. Ethics apply when a law
a panel of managers from a variety of departments to is not applicable
review and assess the company's ethics. Which one of
the following statements regarding business ethics is
correct?
A. Ethical decisions involve clear "right" and "wrong"
choices.
B. Proper ethics can be observed by following applica-
ble laws.
C. Ethics apply when a law is not applicable.
D. Ethics and morals are interchangeable.
8. Which one of the following situations primarily repre- B. An applicant misrepre-
sents a moral, as opposed to legal or ethical, failure? sents previous work expe-
A. An insurer inflates the pricing for a certain product rience to land a position.
line for which they have little competition.
B. An applicant misrepresents previous work experi-
ence to land a position.
C. An agent continues to sell insurance coverage de-
spite having her license suspended.
D. An insurer unfairly discriminates against applicants
who live in certain ZIP codes.
9. Underwriter Jessica is confronted with an ethical issue D. Reasoned consideration
involving an applicant. She wants to handle it ethically. of all issues surrounding a
She should remember that ethical behavior is primar- conflict
ily based on