NHA CCMA 3.0 Final Practice Test, NHA CCMA 3.0 Practice Test #3, NHA CCMA 3.0 Practice Test #2, NHA CCMA 3.0 Practice Test #1

NHA CCMA 3.0 Final Practice Test, NHA CCMA 3.0 Practice Test #3, NHA CCMA 3.0 Practice Test #2, NHA CCMA 3.0 Practice Test #1 1. which of the following requires a MA to do a surgical scrub - ANSWER needle biopsy 2. ac stands for - ANSWER before meals 3. according to CDC this must be on a vaccine inventory log - ANSWER manufacturer 4. if you took care of a neighbor at work and another neighbor asks what happened what do you say? - ANSWER I can't share any information about what happens at my job (HIPAA) 5. what instrument will you need for ortho exam - ANSWER goniometer 6. what temp is needed for sterilization? - ANSWER 121-123C (250-255 F) 7. when palpating a BP what method do you use? - ANSWER inflate 30mmhg above radial pulse cessation 8. which diversity factor may result in a patient bias toward receiving treatment? - ANSWER Religion 9. A MA is checking in a pt for a sex reassignment surgery. How should the MA identify the gender? - ANSWER address using their birth sex (until after operation complete) 10. What does a MA do when assisting with a punch biopsy? - ANSWER receive a prep specimens for testing 11. If a friend makes medical decisions for a pt that is comatose, in what capacity is the friend acting? - ANSWER Durable power of attorney 12. Based on Joint commissions do not use list what abbreviations should you avoid - ANSWER OD/OS/OU- For r/l both eyes 13. AD/AS/AU- for r/l r both ears 14. normal resp rate for 9 yr old child - ANSWER 16-24 15. Who overseas guidelines for RX medications - ANSWER DEA 16. What is an example of teaching about disease prevention? - ANSWER stressing importance of handwashing 17. What type of mask is considered a respirator, and you wear treating a pt with known covid 19? - ANSWER N-95 18. What vein do you use for venipuncture on a child younger than 2? - ANSWER Dorsal hand veins 19. What does a MA document on a 24 hour urine collection? - ANSWER Discard 1st void of day, Start 24 hour time on 2nd void. Collect for 24 hours, keep on ice or in fridge, return to clinic after 24 hour collection completed, record volume, label, send to lab for processing. 20. what do you do if your hands are visibly soiled? - ANSWER use soap and water not hand sanitizer, scrub for minimum of 1 seconds 21. How do you administer liquid medication - ANSWER shake bottle 22. pour to desired dose 23. set on flat surface to verify dose 24. what provides information about treatment and encourages patients to take an active role in their health care? - ANSWER patient education 25. How do you calculate a rate on a EKG - ANSWER Number of QRS in 6 sec strip x 10 26. Number of big boxes between R's divided by 300 27. Number of small boxes between R's divided by 1500 28. If you are unsure if a p has been exposed to an infectious organism, what precautions do you take? - ANSWER universal precautions 29. what position do you use for an exam of back and hip? - ANSWER prone 30. What do you do before checking SPO2 (oxygen saturation) - ANSWER Check pts capillary refill. 31. age for routine screenings to start. - ANSWER Mamogram-40 32. colon cancer screening- 45 33. Pap test- 21 34. what is an involuntary movement that can cause somatic tremor artifact on EKG? - ANSWER shivering due to being cold 35. What eating disorder is characterized by purging (making yourself vomit) - ANSWER Bulimia 36. What keeps MA safe from retaliation if they report abuse and neglect? - ANSWER whistleblower protection act 37. When do you remove PPE? - ANSWER before leaving the exam room 38. If a patient needs daily wound care that they can't do themselves, who do you refer them to? - ANSWER Home Health 39. How do you describe a strong and full feeling pulse? - ANSWER bounding 40. What demonstrates empathy? - ANSWER active listening skills 41. what is part of pt's EHR (electronic health record) - ANSWER lab results 42. what is 78kg in LBS (remember kg # will be smaller that lbs so you multiply) - ANSWER 171.6 43. Besides name and DOB, what is a unique identifier for each patient? - ANSWER medical record # 44. How long do you flush the eyes after a chemical exposure? - ANSWER 15 min 45. What does RACE stand for in a fire? - ANSWER R- Rescue people in immediate danger A- alarm (set off alarm/ call 911) B- Confine (close all doors and windows) 46. E- Extinguish with fire extinguisher or if big fire evacuates. 47. what does PASS stand for in fire extinguisher use? - ANSWER P- Pull pin A- aim at base of fire 48. S- squeeze trigger 49. S- sweep at base of fire 50. Fire extinguisher classes A (wood- think A for ash) B (B for boiling liquid) C (electrical Current) 51. what is in the professional dress code for MA's - ANSWER watch with second hand 52. What is a process used to ensure reliability of test results - ANSWER quality control 53. What can hemolyze a blood specimen? - ANSWER Shaking tube too vigorously 54. What does lead I on an EKG record - ANSWER Activity of L ventricle 55. When doing a UA you note that urine is green. What could be wrong? - ANSWER infection 56. A terminally Ill patient is crying uncontrollably. Which stage of grief is she in? - ANSWER depression 57. What should you instruct a pt to avoid when wearing a Holter monitor? - ANSWER underwire bras, electric blankets, x ray, high voltage areas 58. what allergy test involves applying allergy to the skin? - ANSWER Patch testing. 59. What should a MA ensure when you need to get prior authorization for a referral? - ANSWER follow guidelines from insurance company on how to obtain a referral 60. What do you tell a 3-year-old before a EKG - ANSWER That it will not hurt 61. What do you do if a pt states they will not accept blood transfusions? - ANSWER document that in the medical record. 62. What test measures pt's blood flow, direction and speed? - ANSWER Dopler ultrasound 63. When discharging a pt from minor surgery, what is a normal finding? - ANSWER Pain at surgery site 64. What vitamin deficiency affects vision? - ANSWER A 65. What part of Medicare covers durable medical equipment? - ANSWER B 66. How long can you leave a tourniquet on? - ANSWER 1 min 67. What should a MA do to overcome cultural diversity and communication barriers? - ANSWER Maintain a common greeting for patients across cultures 68. what suture size do you need for a small .5mm wound - ANSWER 3 69. What do you do before performing ear irrigation on an adult? - ANSWER Check expiration date of solution, make sure it is warm, pull pinna up and back. (down and back for child 3 and under) 70. how to give ear drops in an adult - ANSWER roll bottle between hands to warm solution, pull pinna up and back 71. what procedures require a MA to wear sterile gloves - ANSWER Passing instruments to a Dr during a minor surgical procedure. 72. what is 37.6 F (remember 37 is 98.6) - ANSWER 99.6 73. In a CMS-1500 form what identifies the practitioner who provided the services - ANSWER National Provider Identifier (NPI) 74. what should you do when a patient calls to get test results to maintain confidentiality? - ANSWER move to a private area/ office. 75. what is a verrucae? - ANSWER wart 76. HYPERTENSION - ANSWER ELEVATED OR PRE- HYPERTENSION SBP 120-139, DBP 80-89 77. STAGE 1 HTN SBP 140-159 DBP 90-99 78. STAGE 2 HTN SBP 160, DBP 100 79. WHAT ARE DISSECTING INSTUMENTS - ANSWER Ones that cut- scalpel blades and scissors 80. A MA can provide coordination of care a community resource through a - ANSWER patient navigator 81. how do you store controlled drugs in an office - ANSWER stored in a locked cabinet. 82. What is the best way to draw blood from an elderly patient with small veins? - ANSWER butterfly what disease is a mandatory report to the state? - ANSWER TB What should a MA order to check for anemia - ANSWER CRIT (hematocrit), Or H&H (hematocrit and hemoglobin) or CBC (complete blood count) What should go in biohazard trash? - ANSWER Used suture trays or minor procedure trays AFTER sharps have been removed and disposed in sharps container. order of draw - ANSWER 1. sterile cultures 2. light blue (coag- pt/ptt) 3. red- non additive 4. gold- stat chemistry 5. green- routine chemistry 6. lavender- EDTA (hematology) 7. grey - stops glycolysis- for glucose levels If you are doing a telehealth visit with someone who has hearing loss what do you use? - ANSWER real time closed captioning what should you use when transferring a patient from wheelchair to exam table? - ANSWER gait belt. How often does a 55-year-old post -menopausal woman need a pap test? - ANSWER 3-5 years When do they recommend routine EKG as part of physical exam? - ANSWER 45 When should you document in the medical record? - ANSWER Immediately following a procedure How do you position a baby to get their length? - ANSWER On their back. leg extended; foot flexed. after obtaining a UA specimen, how long can a MA wait before processing the specimen? - ANSWER 1 hour What should you ask a pt before a venipuncture? - ANSWER State name and DOB to identify pt How do you dispose of a used syringe? - ANSWER Drop needle first into biohazard sharps container. Dispose of sharps container when it is 2/3 full. What medical asepsis techniques should a MA use to ensure work surfaces are free of infectious diseases? - ANSWER disinfection 1.) which of the following action by a medical assistant is an example of disease prevention coaching? - ANSWER Providing instructions about effective hand washing 2.) A provider asks a medical assistant to administer a nitroglycerin tablet to a patient who is experiencing chest pain. The assistant should identify that which of the following routes involves placing the medication under the patient's tongue for rapid absorption? - ANSWER Sublingual 3.) A medical assistant observes a provider failing to perform hand hygiene before beginning to remove sutures from a patient's hand. The patient's hand later becomes infected. The assistant should identify that which of the following legal torts has occurred? - ANSWER Negligence 4.) A medical assistant needs to remove all living micro-organisms from a contaminated towel clamp. Which of the following methods should the assistant use to cleanse this instrument? - ANSWER Sterilization A medical assistant is attempting to perform a routine venipuncture on an older adult patient and is having difficulty locating a palpable vein. Which of the following veins should the assistant use as a last resort? - ANSWER Basilic veins According to the CDC, which of the following is the correct order for donning personal protective equipment (PPE)? - ANSWER Gown, mask, goggles, gloves A medical assistant is researching community resources that provide holistic care for a patient. Which of the following resources should the assistant select? - ANSWER Patient-centered medical home (PCMH) A medical assistant is preparing a community resource library. Which of the following actions should the assistant take FIRST? - ANSWER Compile a list of local community agencies. A medical assistant has scheduled four appointments in the first half of the 1400 time slot, but blocked the last half of the 1400 time slot. Which of the following types of appointment scheduling does this represent? - ANSWER Modified wave Which of the following organelle structures serves as the site of cellular respiration and energy production? - ANSWER Mitochondrion The abbreviation NPO stands for which of the following? - ANSWER Nothing by mouth A medical assistant is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patient's skin lesions, the assistant should expect to observe which of the following characteristics? - ANSWER Silvery, scaly A medical assistant should identify which of the following pieces of equipment must be DISINFECTED before and after use? - ANSWER Nasal specula A medical assistant is evaluating red blood cells (RBCs) microscopically. The assistant should identify that which of the following refers to an enlarged RBC? - ANSWER Macrocytic A medical assistant is reinforcing teaching about medication administration at home with a patient. Which of the following statements should the assistant make regarding disposal of used needles? - ANSWER "Dispose of the used needles in a biohazard sharps container." A medical assistant is performing a credit adjustment on a patient account. At which of the following times should the assistant post the adjustment to the patient ledger? - ANSWER At the same time the payment is posted Which of the following areas of coaching involves the medical assistant instructing patients about procedure follow-up and home care? - ANSWER Treatment plans A medical assistant is caring for an infant who weighs 15 kg. How many pounds does the infant weigh? - ANSWER 33 lb (1 Kg = 2.2 Lb) Another provider requests the records of an established patient in the provider's office. Which of the following individuals has the right to release this information? - ANSWER The patient A medical assistant is using a scale with a height bar to measure a patient's height. Which of the following actions should the assistant take? - ANSWER Lower the horizontal bar gently so that it rests on the top of the patient's head. A medical assistant is administering a medication to a patient. Following administration, the patient experiences shortness of breath, dizziness, and throat tightening. The assistant should identify that the patient is likely experiencing which of the following? - ANSWER Anaphylactic shock Which of the following terms refers to muscle pain? - ANSWER Myalgia A medical assistant is obtaining a blood sample from an infant. Which of the following methods should the assistant use to obtain the sample? - ANSWER Capillary puncture A medical assistant is preparing to perform an EKG test for a patient. In which of the following locations should the assistant place the leg electrodes? - ANSWER Just above the ankles A medical assistant is performing a patient intake. The patient states, "I eat once a day and exercise four times a day, but I still feel overweight." The assistant should identify that this statement by the patient describes which of the following conditions? - ANSWER Anorexia nervosa The assistant should identify which of the following acronyms is used to indicate cardiopulmonary resuscitation? - ANSWER CPR Which of the following ensures health care professionals uphold and respect a patient's choice regarding their medical care? - ANSWER Patient's Bill of Rights A medical assistant receives a call from a patient who is upset about a letter they received from their third-party payer denying a claim. Which of the following statements should the assistant make? - ANSWER "Let's see if there is something we can do on our end. I'll ask our claims specialist to review the claim." Which of the following procedures should a medical assistant schedule for a patient who requires a kidney stone to be removed? - ANSWER Nephrolithotomy Which of the following is the minimum temperature for an autoclave to sterilize instruments? - ANSWER 121.1° C (250° F) Which of the following clinical roles identifies patient needs and barriers, assists with coordination of care, and assists patients with finding community resources? - ANSWER Patient navigators A medical assistant should identify that which of the following is the term used to describe the aseptic technique that involves killing pathogens or rendering them inactive? - ANSWER Disinfection A medical assistant is measuring a patient's weight in pounds (Lb). Which of the following actions should the assistant take to convert the measurement into kilograms(Kg)? - ANSWER Divide the weight by 2.2. Which of the following EKG artifacts is caused by a disconnected electrode and results in the tracing going into the margins of the paper? - ANSWER Interrupted baseline A medical assistant is preparing a preschooler for a physical. Which of the following therapeutic communication techniques should the assistant use when establishing rapport with the child? - ANSWER Maintain eye contact. A medical assistant is assisting with a scratch test for a pediatric patient. The assistant should identify that which of the following statements describes the scratch test? - ANSWER Several allergies can be identified at one time. Which of the following is the proper time period for the collection of a newborn screening card? - ANSWER Within 24 to 48 hr after birth A medical assistant is viewing a patient's medical record to determine which diagnosis and procedure codes should be used for billing purposes. Which of the following describes this process? - ANSWER Abstracting After a patient leaves an examination room, which of the following actions should a medical assistant take to prepare the examination table for the next patient? - ANSWER Roll up the disposable paper on the table tightly and quickly. Which of the following pieces of equipment is used for removing cancers of the skin? - ANSWER Cryoprobe A medical assistant is checking a patient's hearing using the Weber test. Which of the following actions should the assistant take? - ANSWER Ask the patient if they hear the vibration louder in one ear than the other. Which of the following sexually transmitted infections (STIs) is bacterial? - ANSWER Gonorrhea According to the CDC, which of the following immunizations is recommended to be administered every 10 years? - ANSWER Tetanus and diphtheria A medical assistant is assisting a provider with the repair of a laceration on a patient's head. The provider's prescription for the procedure includes an injection of 10 mL of lidocaine with epinephrine. The assistant should recognize that which of the following is the purpose of epinephrine in the local anesthetic? - ANSWER To reduce bleeding at the site A medical assistant is filling out an incident report following exposure to a patient's blood. Which of the following actions should the assistant take? - ANSWER Document witness statements in the incident report. When coding with the ICD-10-CM, where should the medical assistant begin the process of looking up a diagnosis code for breast cancer? - ANSWER The Alphabetic Index Which of the following is a commonly misused word or phrase in written communication to a patient? - ANSWER Suppose to (The correct use of the phrase is "supposed to") A medical assistant is preparing for a patient's upcoming virtual visit. Which of the following actions should the assistant take? - ANSWER Ensure the appropriate release forms are completed by the patient prior to the visit. A patient has fallen and has a bone protruding through the skin. This injury is an example of which of the following types of fractures? - ANSWER Compound A medical assistant is preparing to store medications. Which of the following information is true regarding the storage of medications? - ANSWER Controlled substances should be stored in a location that is different from regular medications. Which of the following actions should a medical assistant take when communicating with a patient? - ANSWER Use a neutral tone. Which of the following positions is appropriate for a pelvic examination? - ANSWER Lithotomy A medical assistant provides preprocedural instructions to a patient that may require IV contrast and nothing by mouth for 4 to 6 hr. For which of the following diagnostic procedures are these instructions intended? - ANSWER Computed tomography (CT) scan A medical assistant is preparing a patient to transition care to an oncologist due to a recent cancer diagnosis. Which of the following is a personal factor that could potentially influence a patient's perception of their diagnosis? - ANSWER patient's perception of their diagnosis include gender, age, employment, and race. When removing sutures, why is it important for a medical assistant to place the removed sutures on a gauze pad? - ANSWER To determine the number of sutures removed Which of the following procedures requires verbal consent? - ANSWER Venipuncture A medical assistant is collecting multiple blood samples from a patient. Which of the following vacuum tubes should the assistant fill first? - ANSWER Yellow (blood culture) Which of the following is a component of med term used to ensure the ease of pronounciation? - ANSWER Combining vowel MA is cleaning exam room after assisting provider with a biopsy. Which action should the MA take? - ANSWER Dispose of a scalpel in a properly labeled, puncture-proof container Which of the following tasks should a MA have a patient complete prior to gowning for a PE to ensure that the pt is more comfortable and to make examination easier for the provider? - ANSWER Have the pt empty their bladder A pulse oximeter can register an artificially low oxygen saturation measurement for a pt with which of the following conditions? - ANSWER Cold fingers A provider wants to ensure that late pt's do not impact the appt schedule in a negative way so they request that 3 pt's be scheduled at the top of each hour to be seen in the order in which they arrive. Which types of scheduling does this describe? - ANSWER Wave scheduling MA is replacing a sharps container in an exam room and receives a small laceration on their arm from the plastic lid. Which types of documentation should the MA complete as a result of this incident? - ANSWER Incident report MA is speaking with a pt about their social history and the MA notices the pt is fidgeting and appears anxious. Which of the following non verbal communication style is the pt exhibiting? - ANSWER Passive communication Which cell structure provides energy for cells? - ANSWER Mitochondria When assisting a pt from a different culture, which of the following should the MA do to help the pt feel more comfortable in the medical office setting? - ANSWER Try to understand their beliefs about disease A pt.'s ability to walk, groom themselves, bathe and eat is evaluated by which of the following screenings? - ANSWER Functional status screening MA is processing blood samples obtained for a DNA analysis and paternity testing? Which information must they include on the document in order to maintain chain of custody? - ANSWER Initials of the person transporting the specimen MA is working with a patient who has a cognitive impairment that causes them to display short term memory loss. In which of the following ways should the MA adapt to this barrier? - ANSWER Provide easy to read handouts Which of the following forms of health information exchange (HIE) does the Office of the National Coordinator for Health Information Technology (ONC) promote in order to provide pt's with the ability to control the use of their health information - ANSWER Consumer--mediated exchange Which of the following types of advance directives provide information about the person that a pt delegated to make health care decisions on their behalf if they are unable to do so? - ANSWER health care proxy 24 year old pt has BMI of 30.5 based on their ht and wt. Which describes their BMI weight status category? - ANSWER Obese class I A MA is helping a provider who is caring for a pt with a laceration. Which of the following should the MA recognize is the first step of first aid administration in this situation? - ANSWER Ensure bleeding of the laceration is under control Which of the following is the normal setting for the standardization mark on an EKG? - ANSWER 10 mm/mV MA is preparing a pt for flexible sigmoidoscopy exam. Which position should the MA place the patient? - ANSWER Left lateral position A patient's insurance company calls the office to obtain additional info regarding a recently submitted claim. WHich regulation allows the office to release this info to an insurance company without written authorization? - ANSWER HIPAA privacy rule What is the correct placement for lead V4 - ANSWER Fifth intercostal space at the midclavicular line Which fire extinguisher should be used on flammable liquids? - ANSWER Class B MA is collecting a health history from a pt who exhibits moderate hearing loss, which action should MA take? - ANSWER MA should face the pt and speak clearly MA is performing drug test on a patient. The temp of the urine sample should be within which range? - ANSWER 90-100 degrees F What is the purpose of utilizing a clinical centrifuge? - ANSWER To separate the specimen into different components Which aseptic technique involves using sound waves to vibrate and cleanse surgical instruments - ANSWER Ultrasonic sanitization MA is preparing exam room for a pt's general PE, which instrument should be available to the provider for the exam? - ANSWER Otoscope Which of the following do team members take into consideration within a patient-centered medical home (PCMH)? - ANSWER Respecting a pt's culture with their health care needs MA is performing a scratch allergy test on a pt's back. What distance describes the correct spacing for the small amounts of allergen scratched onto the skin? - ANSWER 1.5 to 2 inches Which can prevent a pt from comprehending an informed consent? - ANSWER Language barrier Which element is a component of the standard precautions use of PPE? - ANSWER Masks A MA in an outpatient facility is preparing a pt for a venipuncture. Which of the following actions should the assistant take to confirm the pt's identity? - ANSWER Ask the pt to state and spell their full name and provide their DOB MA is weighing a pt that is 72 kg. What is the pt's weight in pounds? - ANSWER 158.4 lbs When performing routine follow up calls to pt's, which action should MA take to first notify the provider if the patient provides an unsatisfactory progress report? - ANSWER Notify the provider immediately Which of the following is a safeguard for all health care employees and patients who may be at risk of exposure to potentially infectious materials? - ANSWER Standard precautions Which is a CLIA waived lab test? - ANSWER Human chorionic gonadotropin (hCG) test MA is providing instructions to a pt who is hard of hearing. Which position should the MA choose when speaking to the pt? - ANSWER Face the patient when speaking Which of the following should a MA do to assist with homeostasis following completion of a venipuncture procedure? - ANSWER MA should tell the pt to hold pressure on the site and elevate their arm Hand sanitizer should contain what percentage of alcohol? - ANSWER 60% alcohol MA is talking with a pt experiencing home displacement following a hurricane. Which resource should the MA refer the pt to? - ANSWER American Red Cross Which of the following is defined by 9 calories per gram? - ANSWER The number of calories from fat Which is an example of patient coaching that addresses disease prevention? - ANSWER Providing info on the importance of recommended vaccines When taking a pt's BP, which of the following is the highest pressure level that occurs, as indicated by the first sound heard? - ANSWER Systolic pressure Which processes provides the ability to send prescriptions electronically? - ANSWER E-prescribing MA administers an injection and the patient faints. What action should MA take? - ANSWER Place the pt in a supine position An angry pt confronts a MA in the reception area. Which action should the MA take? - ANSWER Escort the pt to a more private area Which vaccine should pt's receive after 7 years of age? - ANSWER Tetanus, diphtheria, and pertussis (Tdap) MA receives denial of payment for a pt's cholecystectomy. The reason states "preauthorization required". If the provider deems this procedure emergent, which action does MA take next? - ANSWER Submit appeal for the denied claim When taking rectal temp from an infant, how far should MA insert the probe? - ANSWER 1/2 inch into the rectum MA calls a pt from the waiting area to obtain a specimen. Which action should MA do first? - ANSWER Identify the pt Pt arrives at the office with a laceration and provider determines the pt will need sutures. Which supplies should the MA hand to the provider? - ANSWER Needle holder with suture attached MA has just completed a blood draw, which information should they record on the labels of the venipuncture tubes prior to transport? - ANSWER Initials of collector and the time collected MA is examining pt who has a third-degree burn on their hands. Which is a first aid procedure a MA can perform? - ANSWER Separate the pt's burned fingers MA is sorting mail and is not sure where a particular piece of mail should go. What steps should MA take next? - ANSWER Ask the office manager or provider how to distribute the item Which of the following describes reviewing a pt's medical record to determine which dx and procedure codes should be used for billing purporses - ANSWER abstracting Which action should MA take to prepare exam table for next pt? - ANSWER Roll up the disposable paper on the table tightly and quickly Which piece of equipment is used for removing cancers of the skin? - ANSWER Cryoprobe MA is checking a pt's hearing using Weber test. Which action should MA take? - ANSWER Ask the pt if they hear the vibration louder in one ear than the other According to CDC, which immunization is recommended every 10 years? - ANSWER Tetanus & diphtheria (Dtap) What is the purpose of epinephrine in a local anesthetic? - ANSWER To reduce bleeding at the site MA is filling out an incident report following exposure to a pt's blood. Which action should MA take? - ANSWER Document witness statements in the incident report Coding for ICD10 should be looked up in the - ANSWER The Alphabetic Index Commonly misused word or phrase in communication with a pt? - ANSWER Suppose to MA is preparing for upcoming virtual visit. Which action should MA take? - ANSWER Ensure the appropriate release forms are completed by the patient prior to the visit? Fracture that has bone protruding through the skin - ANSWER Compound fx Which is true regarding storage of medications? - ANSWER Controlled substances should be stored in a different location than regular meds Which action should MA take when communicating with pt? - ANSWER Use a neutral tone Procedure that may require IV contrast and NPO for 4-6 hr. - ANSWER Computed Tomography (CT SCAN) Personal factor that could influence a pt's perception of their recent cancer dx? - ANSWER Age Why is it important for MA to place removed sutures on gauze pad? - ANSWER To determine the number of sutures removed Procedure that requires verbal consent - ANSWER Venipuncture Which tubes are filled first? - ANSWER Yellow (blood culture) Which of the following sections in health history contain pt full name and DOB? - ANSWER Personal data Which instrument is necessary when assisting with vaginal pap test? - ANSWER Cytobrush A MA IS PROVIDING INSTRUCTION TO A PATIENT ON HOW TO TAKE AN EXTENDED-RELEASE MEDICATION PO. WHICH STATEMENTS MADE BY THE PATIENT INDICATES A NEED FOR FURTHER TEACHING? - ANSWER "I can crush or chew the pill if its too hard for me to swallow" Which regulatory agency would you contact if the medical office is not providing PPE? - ANSWER OSHA Ancillary diagnostic service - ANSWER Pathology What agency deals with end of life care? - ANSWER Hospice What is a root word? - ANSWER Typically describes a body part. example arthr/o for joint What should the MA do for a patient that needs O2 - ANSWER Place the nasal canula on the patient. The flow rate is determined by the provider. What is the allergy test that involves small injections just under the skin - ANSWER intradermal test At what age do women start mammograms - ANSWER 40 SOAP Note - ANSWER S-subjective (symptoms, what pt tells you is their social history O- Objective (what do the tests and VS show) A- Assessment (what did Dr see on examination) P- Plan ( What is Dr plan for treatment) What equipment need to be on sterile field for sutures? - ANSWER Needle holder, sutures, thumb forceps (tweezers) How do you correct an error on a medical record? - ANSWER draw a line through it and initial What is most accurate way to take a temperature? - ANSWER rectal What procedure so you use to clean debris from surgical instruments? - ANSWER first you clean them with disinfectant to get all blood and debris off. Then you sterilize in autoclave When the medical assistant replies to a patient's statement with " you feel that....." what communication technique are the using? - ANSWER reflection Too much Iron in the body - ANSWER hemochromatosis What angle do you use for venipuncture? - ANSWER 15 degrees what is minimum length for handwashing? - ANSWER 20 seconds what is true of a schedule III drug? - ANSWER Provider can authorize refills over the phone for schedule III-V Schedule II- Only 30 days of meds at a time, need hard RX copy or E-RX. no call ins, no refills. What PPE do you need to draw blood? - ANSWER gloves How do you take a buccal tablet - ANSWER place between gums and cheek A Accountable care organization (ACO) - ANSWER Helps to improve care for pts with MEDICARE How do you treat Graves disease (overactive thyroid gland) - ANSWER Radiation to Thyroid gland hat places the Pt for highest risk of stroke or TIA's - ANSWER Carotid artery disease When checking phone messages from the night who does MA schedule an appointment first - ANSWER A pt with Hypersensitivity (allergic reaction) Why does the office do a monthly financial reconciliation? - ANSWER to ensure records of the medical practice match the bank records. What is Hematocrit range - ANSWER women 36-44% Men 41-50% What is easiest way to measure the amount of fat on a patient? - ANSWER BMI what color tube do you draw first AFTER cultures? - ANSWER blue (clotting studies- PT/PTT) If you don't know how to process a piece of mail... - ANSWER give it to office manager What do you do if a hemoglobin is 7? - ANSWER Notify the provider pt is very anemic. Normal- Men 13-18% women- 12-16% what do you do if you put sharps in the linen hamper by mistake? - ANSWER dispose it all as a biohazard When selecting codes to ensure - ANSWER medical necessity is supported. If the patient is a new diabetic and you just finished teaching them how to do insulin injection, How do you verify understanding? - ANSWER Have them return demonstrate the technique. What type of visits can you do via telehealth? - ANSWER diabetes follow up to review BS numbers. you can't do telehealth for things that require a physical procedure How do you ID a patient - ANSWER Name and DOB what is medial term for fainting? - ANSWER syncope Rules for a transdermal patch - ANSWER place directly on clean hairless skin on core of body. Rotate sites with a new patch, fold patch over to dispose, take off old patch before applying a new one how do you explain a injection to a 7 year old? - ANSWER Explain in simple steps they can understand what is an advantage of a COE (computer order entry) system? - ANSWER the program helps to reduce errors which of the following procedures has the 3 D's (depth, diameter and direction) - ANSWER venipuncture what do you do if a pt is suicidal? - ANSWER document what they tell you and notify the provider how do you get a blood glucode - ANSWER confirm order and ID pt place strip in machine. cleanse and puncture finger. wipe away first drop of blood. apply second drop of blood to test strip maintain hemostasis when do you schedule an appointment for someone who has an acute illness? - ANSWER same day if available who helps to guide patients with chronic illness in the health care system? - ANSWER patient navigator why do you complete an incident report? - ANSWER to avoid future reoccurrences an incident report is for the facility only and is not part of the medical record. prior to autoclaving and sterilizing surgical instruments, what do you do? - ANSWER Sanitization- this removes all tissue and debris from instruments. Then they undergo sterilization process. How do you control bleeding - ANSWER apply layers of gauze and hold pressure what spatial considerations should a MA make when checking in a patient - ANSWER 4-12 ft What angle do you use for IM injections - ANSWER 90 degrees BID - ANSWER twice a day simplified letter style - ANSWER should have intended paragraphs in the body of the letter what can anemia cause - ANSWER dizziness, irregular heartbeat, fatigue, SOB What procedural code do you use for a laparoscopy? - ANSWER CPT If you need to do a ROUTINE blood draw and you go to the patient's room and they are with a clergy member, what do you do? - ANSWER Go draw other patients first- this is a routine specimen. If it is a STAT then interrupt and proceed with the draw. What part of medical history will have the pt's pprevious surgeries? - ANSWER Past Medical History If the surgical instruments have white spots on them post autoclave what does that mean? - ANSWER mineral deposits from the tap water. still can use. they are sterile. What teaching do you give a patient for transdermal patches - ANSWER Rotate sites each placement to avoid skin irritation forward curvature of the spine - ANSWER kyphosis To ensure the safe storage of vaccines - ANSWER place a thermometer in fridge and freezer to ensure they are being kept at proper temps. what part of a business letter conveys the message? - ANSWER bod of letter how do you handle an upset patient - ANSWER stay calm and speak to them in an empathetic tone. Which of the following cardiac procedures is within a MA's scope of practice and does not require a licensed tech or provider to assist with or perform the procedure? - ANSWER A holter monitor application Which statement describes the purpose of the right route as a part of the rights of medication administration? - ANSWER Administering medication using the physical technique identified by the providers written order MA is scheduling a procedure at a local facility for a pt. Which steps should MA take first? - ANSWER Verify insurance will cover the procedure Prior to running an EKG tracing, which of the following is the final step a medical assistant should take to ensure the tracing will be clear with a horizontal baseline? - ANSWER Double check the electrodes' attachment Which is a root word? - ANSWER Col A patient is having an EKG performed and is experiencing dyspnea. Which position should the MA place the pt? - ANSWER Fowler's position Which instrument is appropriate for removing stitches? - ANSWER Suture scissors Which measurements would a MA take during a routine well child exam when determining if the child has microcephaly? - ANSWER Head circumference MA is reviewing the medical hx of a pt who regularly comes into contact with coal and wood dust. The MA should recognize that this pt is at increased risk for developing which disorder? - ANSWER Emphysema During which activity is it necessary for a MA to use PPE? - ANSWER Administering injections As the body processes medications, which term best represents absorption, distribution, metabolism and excretion? - ANSWER Pharmacokinetics MA is preparing to print an after-visit summary for a patient. Which direct identifiers should the MA verify to protect the pt's protected health information (PHI)? - ANSWER Mailing address Which letter formats uses indented paragraphs? - ANSWER Semi-block letter Which terms should MA use to tell a provider that a pt is having discomfort and difficulty breathing? - ANSWER Dyspnea MA is preparing to administer buccal medication to a pt. The MA should instruct the pt to place the medication in which of the following places? - ANSWER Between the cheek and gums Which of the following fasting blood sugar lab results should the MA recognize as abnormal? - ANSWER 101 mg/dL for a nondiabetic MA is preparing an 837P/CMS-1500 claim form for a pt treated for a burn injury. Which of the following information is required? - ANSWER Current procedural terminology code (CPT) According to OSHA guidelines for proper waste disposal, which of the following should a MA dispose of in a regular waste container? - ANSWER Empty urine container MA is collecting data from a patient who is experiencing heatstroke. Which manifestations should the MA expect to find? - ANSWER Hot skin Which of the following sections of the clinical medical record includes a collection of the pt's subjective data obtained by a MA during the clinical intake process? - ANSWER Health history Which of the following instructions should a MA give a patient when administering an enteric-coated tablet? - ANSWER "swallow the tablet whole with a glass of water" Which cell structure is instrumental in helping the body mobilize and secrete mucus from respiratory tract? - ANSWER Cilia A pt comes to the clinic with dysuria, discharge from penis, and pain in lower abdomen. These are manifestations of which disorder? - ANSWER Gonorrhea Which can result from the use of outdated or incorrect codes on a billing claim? - ANSWER Reduction of payer reimbursement Which community resource should be given to a pt who's partner bent their arm backwards until it broke? - ANSWER Domestic violence shelter Which medication is available in sublingual form? - ANSWER Nitroglycerin A pt has been diagnosed with a communicable disease. Which is true regarding reporting of the disease? - ANSWER The disease is reported directly to the specific state's public health department Which term means the absence of infection or infectious material? - ANSWER Asepsis In which position should a MA place an 18 month old when administering ear drops to the right ear? - ANSWER Right ear facing up with the earlobe pulled down and back and adolescent is covered by two insurance policies under her divorced parents who have birthdays in May and August and have joint custody. which policy is the primary policy for the adolescent? - ANSWER The policy of the parent who has the earliest birth month According to the stages of hypertension, which BP reading is considered to be in the elevated stage? - ANSWER 128/78 Which techniques should a MA use when bandaging a wound with a roller bandage? - ANSWER Wrap the wound from distal to proximal MA fails to document a pt's preference for not using any blood products during their procedure. The error falls under which legal principle? - ANSWER Negligent tort MA is performing a venipuncture, which is a preanalytical error that can affect the test results? - ANSWER Adjusting the order of draw Which aseptic technique can be achieved using dry heat, moist heat, ultraviolet light, gas, chemicals or ionizing radiation? - ANSWER Sterilization MA needs to draw a blood glucose level on a patient, which tube should you use? - ANSWER Gray top tube MA drops an instrument on the floor while setting up a sterile tray for a procedure/ They pick up the instrument and place it back on the sterile field. A few days later the pt calls the office concerned that the area is infection. Which tort has MA committed? - ANSWER Negligence Which of the following is a MA required to document in the EHR when administering immunizations to a pt? - ANSWER Lot number MA is talking with a pt who sustained a foot fracture in a fall, they report managing most tasks at home well, but they have difficulty navigating with their crutches and currently homebound. Which resources should MA refer the pt to? - ANSWER Meals on Wheels MA is preparing hemostats for sterilization for an invasive procedure. Which technique should MA use? - ANSWER Autoclave Which body systems work together to move hormones throughout the body? - ANSWER Circulatory and endocrine MA is preparing to perform capillary puncture from a pt who has poor circulation in their hands. which technique should MA use to increase circulation? - ANSWER Warm the pt's hand MA is collecting forensic specimen at the request of an employer. Which of the following people should sign the documentation for the specimen, according to the chain of custody protocol? - ANSWER All personnel that come in contact with the specimen MA is creating templates for a provider to send electronic RX's. Which is the most commonly included in electronic prescription templates? - ANSWER The medication type MA has acquired a pre auth for a pt's referral to a specialist. Which is the reason that the insurer may deny the claim submitted by the specialist? - ANSWER The specialist provided service after the expiration date of the preauthorization MA is removing sutures from a patient, after setting up sterile field, which action should MA take? - ANSWER Grasp and lift the knot away from the skin In venipuncture, which is the correct order of draw? - ANSWER Green, lavender, gray MA is performing an EKG on pt, which describes the appropriate placement of the electrodes? - ANSWER Tabs downward on the arm Which finger should MA choose for a capillary puncture on an adult? - ANSWER Middle finger Which screening should the MA provide information about to the 45 year old female patient? - ANSWER Mammography screening MA is preparing a patient for urine creatinine test. Over which periods of time should the assistant instruct the patient to collect the specimen? - ANSWER 24 hr Which position should MA place patient when preparing to perform EKG in the office? - ANSWER Supine Which term refers to the process of making sure the balance of a financial account matches the balance on a bank statement? - ANSWER Reconciliation PRN stands for - ANSWER As needed MA is helping provider with colposcopy procedure, which position should the MA place the pt? - ANSWER Lithotomy position Adverse reaction - ANSWER Anaphylaxis Who dictates the operations of physician office clinical laboratories? - ANSWER Centers for Medicare and Medicaid Services (CMS) Which diagnostic statement is appropriate for outpatient setting? - ANSWER Fever of unknown origin A snellen chart measures? - ANSWER Visual acuity When obtaining BP, how high should MA inflate the cuff? - ANSWER Approximately 30 mm Hg above the previously measured radial pulse reading Venipuncture - ANSWER 15 degrees Which information about immunization should be documented in a pt's permanent medical record? - ANSWER lot number of the vaccine MA using scale with height bar to measure a pt's height, what action should MA take? - ANSWER lower the horizontal bar gently so it rests on top of the patient's head According to OSHA, which of the following is a guideline for disposing of biomedical waste? - ANSWER collection containers for biomedical waste should be leak proof and strong Another provider requests the records of an established pt in the provider's office. Which of the following individuals has the right to release this information? - ANSWER The patient Which of the following sexually transmitted infection (STI) is bacterial? - ANSWER Gonorrhea Which of the following EKG artifacts is caused by a disconnected electrode and results in the tracing going into the margins of the paper? - ANSWER interrupted baseline MA is removing staples from a wound. Which action should MA take? - ANSWER gently place the jaw of staple remover under the staple Which of the following patient factors can contribute to an erroneous pulse rate while taking a pt's pulse? - ANSWER Movement MA provides a family member confidential information about a patient without checking the release of information form. Which act does this action violate? - ANSWER Health Insurance Portability and Accountability Act (HIPAA) Which action should MA taken when communicating with a group of diverse patients? - ANSWER Use a calm tone of voice MA should identify that which of the following procedures requires prior authorization? - ANSWER Endoscopy MA is checking a patient in. Which of the following information violates HIPAA laws on the check in sheet? - ANSWER Reason for the pt's visit MA is researching community resources that provide holistic care. Which resource should MA select? - ANSWER Patient-centered medical home (PCMH) MA receives phone call from a parent of a child who ingested household cleaner. Which action should the MA take? - ANSWER Contact the local poison control center When preparing for cyst removal, which following piece of equipment should a MA place in the sterile field for the provider? - ANSWER syringe and needle MA discovers unidentifiable liquid on the floor in one of the clinic's rooms. Which materials should the MA use to remove and dispose of the liquid? - ANSWER A clean-up kit Why is it important for the MA to place the removed sutures on a gauze pad? - ANSWER To determine the number of sutures removed MA is providing education to a pt about communicable disease prevention. Which is an example of disease prevention? - ANSWER providing an adolescent patient educational material about tobacco use Which of the following signed forms should be on file in a patient's electronic health record in order for the MA to discuss the pt's claim with a third party payer? - ANSWER Release of information Which clinical role identifies pt needs and barriers, assists with coordination of care, and assists pts with finding community resources? - ANSWER patient navigators A superbill must include which of the following information to ensure accurate billing? - ANSWER diagnosis code Which position is appropriate for a pelvic examination? - ANSWER Lithotomy MA is administering eye ointment to a patient. Which action should the MA take? - ANSWER apply a thin ribbon of ointment along the conjunctival sac Which of the following should a MA verify when preparing medication for a pt? - ANSWER The rights of medication administration Which of the following times should a MA schedule a return appt for an established pt? - ANSWER Before the patient leaves the office following their current appt Which test measures ventilation function in a normal breath of a pt? - ANSWER Spirometry MA is documenting a pt's medical record. What should the MA use to notate a pt's statement in their own words? - ANSWER Quotation marks MA is examining the skin of a patient who reports developing a rash. The MA notes multiple solid elevations less than 0.5 cm (0.2 in) in diameter. Which term should the MA use to document their observation in the pt's record? - ANSWER Papules Which guideline should a MA follow when handling other potentially infectious materials (OPIMs)? - ANSWER clean up spills from OPIMs using a disinfectant MA is preparing to submit a referral to cardiologist via fax. Which action should MA take first? - ANSWER Prepare a fax cover sheet MA is performing pt intake. The patient states "I eat once a day and exercise four times a day, but i still feel overweight." This statement describes which of the following conditions? - ANSWER Anorexia nervosa Which organ filters the blood and forms urine? - ANSWER Kidneys MA is preparing a pt to transition care to an oncologist due to a recent cancer diagnosis. Which of the following is a personal factor that could influence a pt's perception of their diagnosis? - ANSWER Age When using an electronic health record (EHR) for printing labels for specimens, which of the following should the MA manually write on the specimen once venipuncture is completed? - ANSWER Time and MA initials MA is preparing exam room for wellness screening. Which action should MA take to ensure safety of the pt? - ANSWER remove clutter from the exam room Which stage of the communication cycle involves translating a messaged based on subjective perceptions or personal factors? - ANSWER received decoding the message MA is obtaining a pt's orthostatic vital signs. the MA should identify that which information is true regarding orthostatic vital signs? - ANSWER Wait 1 min after each position change before obtaining the patient's orthostatic vital signs What is the acronym for cardiopulmonary resuscitation? - ANSWER CPR MA is reviewing lab results of a patient who has the Epstein-Barr virus. This microorganism causes which condition? - ANSWER Mononucleosis Which body systems work together to control and maintain homeostasis? - ANSWER Endocrine and nervous systems MA is speaking with a pt who received a terminal diagnosis. The pt states "I regret not taking better care of myself. Now, I wont be able to accomplish what I wanted to do with my life." The patient is in which of the following stages of grief? - ANSWER Depression During routine venipuncture, the patient becomes pale and diaphoretic. The patient is experiencing which of the following? - ANSWER Syncope MA is checking a requisition prior to collecting blood from a pt. Which of the following information should the MA obtain from the pt prior to the procedure? - ANSWER Date of birth MA is assisting the provider with a pt who experienced an ankle sprain. the MA should expect the provider to prescribe which of the following to treat the ankle sprain? - ANSWER Ice The abbreviation NPO stands for - ANSWER nothing by mouth MA should identify that which of the following types of technology uses webcams and internet video chat to provide medical care and services? - ANSWER telemedicine MA is obtaining vital signs from a 6 year old. the MA should identify that which of the following vital signs is outside expected reference range for this pt and should be reported to provider? - ANSWER Heart rate 140/min MA is performing a hematology test. Which tube should the MA use for this test? - ANSWER Lavender MA has scheduled 4 appts in the first half of the 1400 time slot, but blocked the last half of the 1400 time slot. Which of the following types of appt scheduling does this represent? - ANSWER Modified wave Which of the following is a parenteral method of administering medications? - ANSWER Subcutaneous Which action by a MA is an example of disease prevention coaching? - ANSWER Providing instructions about effective handwashing Route that involves placing medication under the patient's tongue for rapid absorption? - ANSWER Sublingual Provider fails to perform hand hygiene prior to suture removal and the patient's hand gets infected. This legal tort is called - ANSWER Negligence Removing all living micro-organisms from a contaminated towel clamp is - ANSWER Sterilization Which vein should be used as last resort? - ANSWER Basilic vein Correct order for donning PPE - ANSWER gown, mask, goggles, gloves A MA is preparing a community resource library, which action should MA take first? - ANSWER Compile a list of local community agencies MA scheduled four appointments in the first half of 1400 time slot, but blocked the last half of the 1400 time slot. This appointment scheduling is called - ANSWER Modified wave Which of the following organelle structures serves as the site of cellular respiration and energy production? - ANSWER Mitochondrion NPO - ANSWER nothing by mouth Psoriasis has the following charecteristics - ANSWER silvery, scaly Which equipment must be disinfected before and after use? - ANSWER Nasal specula Enlarged RBC - ANSWER Macrocytic MA is reinforcing teaching about medication administration. Which statement should the MA make regarding disposal of used needles? - ANSWER "dispose of used needles in a biohazard sharps container" MA is performing credit adjustment on a patient account. Which time should the MA post the adjustment to ledger? - ANSWER At the same time the payment is posted Which areas of coaching involve MA instructing patients about procedure follow-up and home care? - ANSWER Treatment plans Infant weighs 15kg, how many lbs is this? - ANSWER 33 lbs Another provider requests the records of an established patient in the provider's office. Which of the following individuals has the right to release this information? - ANSWER The patient Patient experiences SOB, dizziness and throat tightening. This is likely - ANSWER Anaphylactic shock Muscle pain - ANSWER Myalgia A MA is obtaining a blood sample from an infant. Which method should the MA use to obtain the sample? - ANSWER Capillary puncture For an EKG, where should MA place leg electrodes? - ANSWER Just above the ankles Patient states "I eat once a day and exercise four times a day but still feel overweight" is an example of - ANSWER Anorexia nervosa Which of the following ensures health care professionals uphold and respect a patient's choice regarding their medical care? - ANSWER Patient's Bill of Rights A MA receives a call from a pt who is upset about a letter they received from their insurance denying a claim. Which statement should the MA make? - ANSWER "Let's see if there is something we can do on our end, Ill ask our claims specialist to review the claim Procedure for kidney stone removal - ANSWER Nephrolithotomy Minimum temperature for autoclave to sterilize instruments - ANSWER 250 F Which clinical role identifies patient needs and barriers, assists with coordination of care and assists patients with finding community resources? - ANSWER Patient navigators Term used to describe aseptic technique that involves killing pathogens or rendering them inactive - ANSWER Disinfection 1 kg = ? lbs - ANSWER 2.2 lbs A MA is preparing a preschooler for a physical. Which technique should MA use when establishing rapport with child? - ANSWER Maintain eye contact Which statement describes scratch test - ANSWER Several allergies can be identified at one time Time period for the collection of newborn screening card - ANSWER 24-48 hr after birth In Ericksons stages of development, What stage is associated with adolescents needing privacy and some independence - ANSWER identity vs role confusion what type of shock results from excessive blood loss or body fluid loss - ANSWER hypovolemic shock what form does a new pt fill out that will contain their demographic information? - ANSWER Pt registration form What indicates that a MA is receptive and listening - ANSWER Maintaining eye contact, nodding, maintaining an open posture toward the patient if a pt receives a referral to an oncologist. What type of visit is it? - ANSWER consultation What are the 2 biggest ways we contaminate a sterile field? - ANSWER hands and hair How is chicken Pox and TB spread - ANSWER airborne (need N-95) What position do you put a pt in for a pelvic exam and pap test? - ANSWER lithotomy What is advantage of using electronic software for scheduling? - ANSWER can generate reports What patient centered medical home (PCMH) requires Commnication among patients, families and all members of the team? - ANSWER coordinated care Where is the distal femur - ANSWER just above he knee If the EKG is moving up and down off baseline what type of artifact is this? - ANSWER wandering baseline what do you do for anaphylaxis - ANSWER administer epinephrine and call 911 What is the term when all body organ systems are working properly and are in balance. - ANSWER homeostasis How can a pr input or update demographic information? - ANSWER pt portal What is the wealth care plan for indigent (poor) people? - ANSWER Medicaid (remember AID to poor people Medicare is for elderly (CARE for our elders when they retire) what notified a provider a claim has been denied? - ANSWER remittance advice Where is the duodenum located (1st section of small intestines) - ANSWER right upper quadrant what do you tell a pt to do during a Rinne test? - ANSWER ask the pt to raise their hand when they stop hearing sound What color tube do you use for hematology (CBC, A1C, ESR) - ANSWER Lavendar who is exempt from electronic clams for Medicare - ANSWER ambulatory centers what type of provider can make a diagnosis and initiate treatment - ANSWER Physician, Nurse practitioner or physician's assistant what position do you out the pt in to check height - ANSWER standing with back to scale How long is a new patient appointment? - ANSWER 60 min When coaching a pt, which of the following shows encouragement of the treatment plan - ANSWER providing information about colon cancer screanings What type of Dr do you refer to for headaches and tingling in their arms and legs? - ANSWER neurologist Which of the following sections of the health history contains the patient's identifiers, such as the patient's full name and date of birth? - ANSWER Personal data When assisting a provider with a vaginal examination and Papanicolaou (Pap) test, a medical assistant should identify that which of the following instruments is necessary? - ANSWER Cytobrush (used for obtaining a specimen for a Pap test) A medical assistant is providing instructions to a patient about how to take an extended-release medication orally. Which of the following patient statements indicates a need for further teaching? - ANSWER "I can crush or chew the pill if it is too hard for me to swallow." A medical assistant notices that the medical office is not providing personal protective equipment (PPE) for staff. Which of the following regulatory agencies should the assistant contact? - ANSWER OSHA A medical assistant is documenting in a patient's medical record. Which of the following should the assistant use to notate a patient's statement in their own words? - ANSWER Quotation marks When utilizing an electronic health record (EHR) system for printing computer-generated labels for specimens, which of the following should the medical assistant manually write on the specimen once a venipuncture is completed? - ANSWER Time and assistant's initials Which of the following organs filters the blood and forms urine? - ANSWER Kidneys A medical assistant is speaking with a patient who recently received a terminal diagnosis. The patient states, "I regret not taking better care of myself. Now, I won't be able to accomplish what I wanted to do with my life." The assistant should identify that the patient is in which of the following stages of grief? - ANSWER Depression ( order: denial, anger, bargaining, depression and acceptance) Which of the following guidelines should a medical assistant follow when handling other potentially infectious materials (OPIMs)? - ANSWER Clean up spills from OPIMs using a disinfectant. A medical assistant is classifying services that a patient requires. The assistant should identify which of the following as an ancillary diagnostic service? - ANSWER Pathology A medical assistant is preparing a sterile field for a minor surgery. Which of the following should the assistant identify as a potential contamination? - ANSWER Touching the inside of the sterile pack Which of the following body systems work together to control and maintain homeostasis? - ANSWER Endocrine and nervous systems A medical assistant is preparing an examination room for a wellness screening. Which of the following actions should the assistant take to ensure the safety of the patient? - ANSWER Remove clutter from the examination room. A medical assistant provides a family member confidential information about a patient without checking the release of information form. Which of the following acts does this action violate? - ANSWER Health Insurance Portability and Accountability Act (HIPAA) Which of the following is