MHA 543 BENCHMARK ASSIGNMENT
MULTIGENERATIONAL WORKFORCE PRACTICE
QUESTIONS WITH SOLUTIONS 2026
◉ Leading. Answer: Motivating, communicating, and influencing
others to achieve goals.
◉ Controlling. Answer: Monitoring performance and making
corrections.
◉ Strategic Planning. Answer: Long-term decisions aligning the
organization with its environment.
◉ Operational Planning. Answer: Short-term planning for day-to-day
operations.
◉ SWOT Analysis. Answer: System for evaluating organizational
Strengths, Weaknesses, Opportunities, Threats.
◉ Organizational Culture. Answer: Shared values, beliefs, and norms
that shape behavior.
, ◉ Organizational Climate. Answer: Employees' perceptions of the
work environment.
◉ Motivation. Answer: Forces that stimulate people to act toward
achieving goals.
◉ Intrinsic Motivation. Answer: Motivation driven by internal
satisfaction, pride, purpose.
◉ Extrinsic Motivation. Answer: Motivation driven by external
rewards (pay, benefits, recognition).
◉ Emotional Intelligence (EI). Answer: Ability to understand and
manage one's own emotions and others' emotions.
◉ Leadership vs. Management. Answer: Management: Coordinates
and oversees operations. Leadership: Inspires, influences, and sets
direction.
◉ Transformational Leadership. Answer: Inspires change, purpose,
innovation.
◉ Transactional Leadership. Answer: Focuses on tasks, structure,
rewards and penalties.
MULTIGENERATIONAL WORKFORCE PRACTICE
QUESTIONS WITH SOLUTIONS 2026
◉ Leading. Answer: Motivating, communicating, and influencing
others to achieve goals.
◉ Controlling. Answer: Monitoring performance and making
corrections.
◉ Strategic Planning. Answer: Long-term decisions aligning the
organization with its environment.
◉ Operational Planning. Answer: Short-term planning for day-to-day
operations.
◉ SWOT Analysis. Answer: System for evaluating organizational
Strengths, Weaknesses, Opportunities, Threats.
◉ Organizational Culture. Answer: Shared values, beliefs, and norms
that shape behavior.
, ◉ Organizational Climate. Answer: Employees' perceptions of the
work environment.
◉ Motivation. Answer: Forces that stimulate people to act toward
achieving goals.
◉ Intrinsic Motivation. Answer: Motivation driven by internal
satisfaction, pride, purpose.
◉ Extrinsic Motivation. Answer: Motivation driven by external
rewards (pay, benefits, recognition).
◉ Emotional Intelligence (EI). Answer: Ability to understand and
manage one's own emotions and others' emotions.
◉ Leadership vs. Management. Answer: Management: Coordinates
and oversees operations. Leadership: Inspires, influences, and sets
direction.
◉ Transformational Leadership. Answer: Inspires change, purpose,
innovation.
◉ Transactional Leadership. Answer: Focuses on tasks, structure,
rewards and penalties.
