QUESTIONS
1.\Which\one\of\the\following\steps\should\be\taken\first\in\a\risk\management\program?
A.\Purchasing\of\adequate\insurance\
B.\Conducting\of\employee\safety\drills\
C.\Identifying\hazards\and\risks\
D.\Conducting\staff\in-services\on\incident\reporting\and\accident\prevention.\-\ans✔C.\
Identifying\hazards\and\risks
2.\Which\of\the\following\professionals\is\authorized\to\dispense\medications?\
A.\registered\nurse\
B.\licensed\nurse,\physician\and,\in\some\states,\medication\aide.\
C.\licensed\nurse\and\physician\
D.\pharmacist\-\ans✔D.\pharmacist
3.\Aphasia\occurs\frequently\as\a\result\of:\
A.\a\stroke\
B.\diabetes\
C.\death\of\a\spouse\
D.\pressure\ulcers\-\ans✔A.\a\stroke
4.\A\check\should\generally\be\issued\only\when\which\one\of\the\following\is\available\
and\properly\signed?
A.\purchase\order\
B.\lien\
C.\warranty\
D.\general\ledger\-\ans✔A.\purchase\order
5.\Which\class\of\fire\extinguishers\is\appropriate\for\use\on\a\grease\fire?
A.\A\
B.\B\
C.\C\
D.\D\-\ans✔B.\B
6.\The\age-related\clouding\of\the\lens\of\the\eye\is\called:\
,A.\macular\degeneration\
B.\a\cataract\
C.\glaucoma\
D.\conjunctivitis\-\ans✔B.\a\cataract
7.\In\collective\bargaining,\when\labor\and\management\select\a\third\party\to\decide\an\
issue,\and\agree\to\accept\that\third\party's\decision\as\final\andbinding\on\both\sides,\the\
process\is\called:
A.\mediation\
B.\Arbitration\
C.\conciliation\
D.\subrogation\-\ans✔B.\Arbitration
8.\Cultural\diversity\in\an\organization's\delivery\of\services\would\entail\all\EXCEPT\
which\one\of\the\following?
A.\Educating\staff\in\the\distinctive\beliefs\and\values\held\by\the\various\ethnic\and\racial\
groups\being\served.\
B.\Using\interpreters\and\in\other\ways\trying\to\eliminate\language\barriers\between\staff\
and\clients.\
C.\Getting\staff\to\identify\how\their\own\biases\regarding\people\of\other\religious\
backgrounds\may\affect\their\care-giving.\
D.\Offering\customers\of\different\ethnic\and\racial\backgrounds\the\same\food\and\
beverages\in\order\to\foster\a\sense\of\community\and\equality.\-\ans✔D.\Offering\
customers\of\different\ethnic\and\racial\backgrounds\the\same\food\and\beverages\in\
order\to\foster\a\sense\of\community\and\equality.
9.\Which\of\the\following\is\part\of\the\manager's\controlling\function?
A.\Developing\rules\
B.\Writing\job\descriptions\
C.\Disciplining\staff\who\break\rules.\
D.\Doing\a\SWOT\analysis.\-\ans✔C.\Disciplining\staff\who\break\rules.
10\What\was\the\quarterly\turnover\rate\at\an\organization\that\had\18\separations\in\the\
quarter,\and\that\averaged\225\employees\in\the\first\month,\220\employees\in\the\
second\month,\and\215\employees\in\the\third\month\of\the\quarter?
A.\8\percent\
B.\18\percent\
C.\92\percent\
D.\32\percent\-\ans✔A.\8\percent
, 11.\Which\of\the\following\is\a\chronic\disease?
A.\pneumonia\
B.\botulism\
C.\Parkinson's\disease\
D.\shingles\-\ans✔C.\Parkinson's\disease
12.\Spread\of\cancer\cells\from\one\part\of\the\body\to\another\is\referred\to\as...
A.\dysphagia\
C.\myasthenia\
B.\metastasis\
D.\necrosis\-\ans✔B.\metastasis
13.\An\organization\has\$600,000\in\assets\and\$500,000\in\liabilities.\Which\of\the\
following\statements\is\best\supported\by\this\information?
A.\This\organization\is\in\financial\trouble.\
B.\This\organization\has\$100,000\in\cash\on\hand.\
C.\This\organization\has\enough\revenue\to\cover\expenses.\
D.\Owners\equity\is\$100,000.\-\ans✔D.\Owners\equity\is\$100,000.
14.\Which\one\of\the\following\statements\is\true\regarding\reference\checking\and\
reference\giving\in\the\screening\of\job\candidates?
A.\Reponses\to\reference\checks\must\be\factual\and\reflect\only\information\contained\in\
the\written\personnel\records.\
B.\Department\managers\have\a\duty\to\exercise\their\professional\judgment\in\
responding\to\requests\for\references\on\former\employees.\
C.\Checking\candidate\references\and\responding\to\reference\requests\is\best\done\by\
department\managers\rather\than\the\organization's\HR\specialists.\
D.\Checking\references\is\a\helpful\but\not\a\critical\step\in\candidate\screening.\-\ans✔A.\
Reponses\to\reference\checks\must\be\factual\and\reflect\only\information\contained\in\
the\written\personnel\records.
15.\Advantages\of\the\participatory\method\of\budget\making\include\all\except\which\one\
of\the\following?
A.\Input\into\the\budget\by\staff\members\who\are\knowledgeable\about\daily\operations\
B.\Low\consumption\of\time\and\effort\