WGU C215 Operations Management PVDC
ACTUAL EXAM QUESTIONS AND CORRECT
ANSWERS GRADED A+
Save
Terms in this set (70)
Which definition is used for quality Fitness for use
evaluates how well a product
performs its intended function?
Which total quality management 14 points for quality improvement
(TQM) process was developed to
stress management's responsibility
for quality?
Which total quality management ISO 9000
(TQM) process consists of 13
published standards and guidelines?
, A company manufactures shoes checklist
using a quality management system.
The company needs to put a process
in place to measure any defects. The
company would like to measure the
number of defects and observe the
number of occurrences to isolate the
particular defect.
Which quality tool should the
company use to focus on correcting
this particular issue?
Which quality control tool should be Flowchart
used to monitor the current status or
end result of a process?
Which group of keywords or phrases Review and recommend product changes, satisfy
describes the crucial role that customers needs, open communication
marketing plays in the total quality
management (TQM) process?
What is the common theme in total To satisfy customer needs
quality management (TQM) across all
functions in an organization?
Which concept of variation measures mean
the central tendency of a set of
data?
What do assignable causes of Equipment was found out of control
variation indicate?
ACTUAL EXAM QUESTIONS AND CORRECT
ANSWERS GRADED A+
Save
Terms in this set (70)
Which definition is used for quality Fitness for use
evaluates how well a product
performs its intended function?
Which total quality management 14 points for quality improvement
(TQM) process was developed to
stress management's responsibility
for quality?
Which total quality management ISO 9000
(TQM) process consists of 13
published standards and guidelines?
, A company manufactures shoes checklist
using a quality management system.
The company needs to put a process
in place to measure any defects. The
company would like to measure the
number of defects and observe the
number of occurrences to isolate the
particular defect.
Which quality tool should the
company use to focus on correcting
this particular issue?
Which quality control tool should be Flowchart
used to monitor the current status or
end result of a process?
Which group of keywords or phrases Review and recommend product changes, satisfy
describes the crucial role that customers needs, open communication
marketing plays in the total quality
management (TQM) process?
What is the common theme in total To satisfy customer needs
quality management (TQM) across all
functions in an organization?
Which concept of variation measures mean
the central tendency of a set of
data?
What do assignable causes of Equipment was found out of control
variation indicate?
