ANSWERS
Which cycle describes members who are just surviving
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and living paycheck to paycheck? - CORRECT ANSWERS
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✔✔Earn/Spend/Earn/Spend
Financial counselors who don't use what they know about
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hemispheric thinking may fall into the trap of: - CORRECT
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ANSWERS ✔✔Presenting information to a member in a
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manner that might not be the best way to communicate
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Using a hard approach, rather than a soft approach, with
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members: - CORRECT ANSWERS ✔✔Communicates in an
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orderly, specific, and straight-forward way
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The Johari Window describes four zones. When working
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with a member, the Hidden Zone represents: - CORRECT
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ANSWERS ✔✔Information that is known to the member
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and not the counselor
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Which type of counseling should a consumer use when a
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member is preparing for a large purchase? - CORRECT
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ANSWERS ✔✔Preventive |\
, What is NOT a vital counselor skill? - CORRECT ANSWERS
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✔✔Asking close-ended questions |\ |\
An example of pacing is when a counselor: - CORRECT
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ANSWERS ✔✔Matches the member's energy level|\ |\ |\ |\ |\
What is NOT a step in the change process? - CORRECT
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ANSWERS ✔✔Not revising the plan |\ |\ |\ |\
What decision making tool is best to use when
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considering all forces in favor or against a plan so |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
decision can be made? - CORRECT ANSWERS ✔✔Force-
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field analysis |\
What is the first step of the counseling process? -
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CORRECT ANSWERS ✔✔Collect member data |\ |\ |\ |\
It is best to divide a budget into which cycle? - CORRECT
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ANSWERS ✔✔Monthly |\
What provides a credit history including debt repayment
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practices for an individual? - CORRECT ANSWERS
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✔✔Credit report |\