HFMA CRCR Study review 2026
/CRCR Certification Exam 2026 |
Complete Practice Exam | Most
Tested Questions & Answers
Pre-Service patient experience - correct answer-Scheduling, Pre-reg, insurance
verificaiton,
pre-certification, price estimation, financial counseling, cashiering (scheduled
patients)
Time of service patient experience - correct answer-Arrival, validation and
activation, financial clearance, patient care delivery, clinical documentation and
revenue recognition, case/referral management. (scheduled and unscheduled
patients)
Post-service patient experience - correct answer-Claim processing, remittance
processing, denial processing, payer payment analysis, third-[arty follow up,
customer service, self-pay collection, collection agency. (after patient discharge)
, Healthcare dollars and sense - correct answer-Name given to ID 3 HFMA revenue
cycle initiatives: Financial counseling, price transparency, and medical account
resolution
Price transparency best practice - correct answer-ACA allows for open market
insurance with clear pricing info. Patient needs price transparency in healthcare
and a consumer guide with pricing information (1.2)
Consents are signed as part of the post-service process, true or false? - correct
answer-False
In what manner do case managers assist revenue cycle staff? - correct answer-By
providing assistance with written appeals to health plans related to utilization and
other care issues
True or false? The patient is scheduled and registered for service is a time-of-
service activity - correct answer-False-the patient is scheduled and registered
prior to the time of service
Which option is NOT a HFMA best practice?
A. Coordinate the resolution of bad debt accounts with a law firm
B. Establish policies and ensure that they are followed
C. Coordinate account resolution activities with business affiliates
D. Report back to credit bureaus when an account is resolved - correct answer-A.
Coordinate the resolution of bad debt accounts with a law firm
Which option is NOT a specific managed care requirement?
/CRCR Certification Exam 2026 |
Complete Practice Exam | Most
Tested Questions & Answers
Pre-Service patient experience - correct answer-Scheduling, Pre-reg, insurance
verificaiton,
pre-certification, price estimation, financial counseling, cashiering (scheduled
patients)
Time of service patient experience - correct answer-Arrival, validation and
activation, financial clearance, patient care delivery, clinical documentation and
revenue recognition, case/referral management. (scheduled and unscheduled
patients)
Post-service patient experience - correct answer-Claim processing, remittance
processing, denial processing, payer payment analysis, third-[arty follow up,
customer service, self-pay collection, collection agency. (after patient discharge)
, Healthcare dollars and sense - correct answer-Name given to ID 3 HFMA revenue
cycle initiatives: Financial counseling, price transparency, and medical account
resolution
Price transparency best practice - correct answer-ACA allows for open market
insurance with clear pricing info. Patient needs price transparency in healthcare
and a consumer guide with pricing information (1.2)
Consents are signed as part of the post-service process, true or false? - correct
answer-False
In what manner do case managers assist revenue cycle staff? - correct answer-By
providing assistance with written appeals to health plans related to utilization and
other care issues
True or false? The patient is scheduled and registered for service is a time-of-
service activity - correct answer-False-the patient is scheduled and registered
prior to the time of service
Which option is NOT a HFMA best practice?
A. Coordinate the resolution of bad debt accounts with a law firm
B. Establish policies and ensure that they are followed
C. Coordinate account resolution activities with business affiliates
D. Report back to credit bureaus when an account is resolved - correct answer-A.
Coordinate the resolution of bad debt accounts with a law firm
Which option is NOT a specific managed care requirement?
