QUESTIONS WITH CORRECT
ANSWERS RATED A+
WhenTrequirementsTareTnotTaligned?T(MaximizingTproductTValue)T-TCORRECTTANSWERS--
TEveryTday,TthousandsTofTdecisionsTareTmadeTonTaTprojectTbyTpeopleTwhoTbringTtheirTownTrequire
mentsTandTfocusTthroughTtheirTareaTofTexpertise.
-TTheseTdecisionsTcanTdivertTrequirementsTawayTfromTtheTbusinessTobjectives.
TheTresultT-TrequirementsTthatTareTnotTstrategicallyTaligned.
T
TheTimpactsTinclude:
-TCostToverrunsTforTtheTproject.
IncreasedTtechnicalTdebt.
T
-TTimeTtoTmarketTmayTdelayTorTpreventTbenefitsTrealization.
-TTeamTmembersTmayTbeTfrustratedTwhenTnotTworkingTtowardTtheTsameTgoal.
TheTdevelopTtheTlegacyTsystemTtheyThad.
T
TheyTendTupTwithTaTsystemTwithTnoTvalue.
T
-TToTavoidTthis,TprojectTteamsTmustTconfirmTstrategicTvalueTalignment.
EveryTday,TthousandsTofTdecisionsTareTmadeTonTaTprojectTbyTpeopleTwhoTbringTtheirTownTrequirem
entsTandTfocusTthroughTtheirTareaTofTexpertise.TTheseTsmallTdecisions,ToverTtime,TaddTupTand,TifTu
nchecked,TcanTdivertTaTprojectTawayTfromTtheTbusinessTobiectives.TTheTresult;TtheTrequirementsTa
reTnotTalignedTwithTtheThTbusinessTobjectivesTorTbusinessTstrategy.
TheTimpactsTofTmisalignedTrequirementsTcanTbeTveryTexpensiveTwithTtimeTandTmoneyTspentTdevel
opingTunnecessaryTfeatures.TThisTeffortTcanTleadTtoTcostToverrunsTforTtheTproject.TAdditionally,Tinc
reasedTdevelopmentTpullsTresourcesTawayTfromTinnovationTeffortsTand,TatTtheTsameTtime,Tincreas
esTtechnicalTdebtTwithTtimeTspentTdevelopingTandTtestingTtheTrequirementTforTimplementationTan
dTfutureTreleases.TTheTadditionalTdevelopmentTtimeTcanTbeTfurtherTdetrimentalTtoTfinancialsTwhe
nTtheTtimeTtoTmarketTcausesTbenefitsTrealizationTtoTbeTdelavedTorTprevented.
,WithoutTclarityTofTprojectTgoals,TprojectTteamTmembersTmayTeachThaveTdifferentTobjectivesTinTmi
nd.TThisTcanTleadTtoTfrustrationTwhenTnotTallTareTworkingTtowardTtheTsameTgoal.
WhenTrequirementsTareTnotTalignedTwithTbusinessTobjectives,TinsuranceTcompaniesTcanTdevelopTt
heTlegacyTsystemTth
ConfirmingTvalueTalignmentTisTreallyTallTaboutTensuringTthatT-TCORRECTTANSWERS-
everythingTweTdo,TallTtheTdecisionsTweTmake,TandTtheTsolutionsTweTdevelop,TareTinTsupportTofTtheT
businessTobjectives.
IdentifyingTRiskTforTSimple,TSmallTBusinessTPoliciesT-TCORRECTTANSWERS-
LetTusTpracticeTusingTbusinessTstrategyTasTaTguide.TThisTactivityTdemonstratesThowTunderstandingT
businessTobjectivesTcanTimpactTprojectTdecisionsTand,Tultimately,TtheTalignmentTofTtheTsolution.
ScenarioT1T-TIdentifyingTRiskTforTSimple,TSmallTBusinessTPoliciesT-TCORRECTTANSWERS-
SucceedTInsuranceTwouldTlikeTcertainTrisksTreviewedTbyTanTunderwriterTbeforeTaTSimpleTSmallTBus
inessTpolicyTisTissued.TToTeliminateTtheTneedTforTagentsTtoTidentifyTandTmanuallyTsendTanTissueTtoT
Underwriting,TSucceedTwouldTlikeTtoTautomateTtheTprocessTbyTcreatingTUnderwritingTRulesTforTea
chTrisk.TWithTthisTinTmind,TtheyThaveTidentifiedTseveralTrisksTtheyTwouldTlikeTtheirTunderwritersTtoTr
eview.THowever,TtheyTwantTtoTavoidTunderwritingTrulesTthatTwouldTcreateTtooTmanyTmanualTappr
ovals.
yourTthoughts?
-TWhatTrequirementTforTanTunderwritingTruleTdidTyouTselectTtoTimplement?
ExplainTyourTchoice.
-TWhatTinformationTwasTkeyTtoTmakingTyourTdecision?
-TDidTyouTfindTyourselfTwantingTtoTknowTmoreTinformation?TIfTyes,TwhatTdidTyouTwantTtoTknow?
-TWhyTwouldTadditionalTinformationThaveThelped?
,-
TIfTworkingTasTaTgroup,TwereTallTteamTmembersTalignedTwithTtheTdecisionTonTwhatTtoTimplement?T
WhyTorTwhyTnot?
UseTStrategyTtoTGuideTYou:
Now,TrepeatTtheTsameTprocess,TbutTthisTtimeTstartTbyTreviewingTtheTBusinessTObjectivesTandTstrat
egiesTforTSucceedTInsurance.
SucceedTInsuranceTBusinessTObjectivesTandTStrategies
1.TAchieveTimprovedTspeedTtoTmarketTby:
IncreasingTstraight-throughTprocessing
T
IncreasingTbusinessTefficiencyTthroughTimprovedTautomation
T
2.TMaintainTUnderwritingTexcellenceTbyTreducingTlossTexperience
Note:TTheseTbusinessTobjectivesTandTstrategiesTareTlistedTinTorderTofTpriority.
KnowingTthatTSucceedTwantsTtoTavoidTunderwritingTrulesTthatTcreateTtooTmanyTmanualTapprovalsT
and,TatTtheTsameTtime,TachieveTtheseTbusinessTobjectives,TwhichTrequirementTwouldTyouTchoose?
Conclusions:
NowTthatTyouThaveTcompletedTthisTexercise,TyouTshouldTconclude:TwithoutTstrategy;TweTwillTstrug
gleTwithTalignmentTandTdecision-making.
TheTstrategicTobjectivesTofTtheTbusinessTneedTtoTbeTinTtheTforefrontTofTeveryTteamTmember'sTmind
TthroughoutTtheTimplement
CouldTaTprojectTleverageTInsuranceSuiteTtoTtheTfullest,TalignTchangesTwithTstrategicTobjectives,Tan
dTstillTfail?T-TCORRECTTANSWERS-TheTanswerTis,TYes.
OperatingTwithoutTGuidingTPrinciples,TisTlikeToperatingTaTboatTwithoutTaTrudderT-
TthereTisTnoTclearTdirection.TWithoutTdirection,TprojectTteamsTcanTmakeTdecisionsTthatTareTnotTalig
nedTwithTwhatTisTimportantTtoTtheTbusiness.TGuidingTPrinciplesTcreateTaTcultureTwhereTevervoneTu
nderstandsTwhatTisTimportant.
, UnlikeTbusinessTobjectivesTandTstrategiesTthatTcanTchange,TGuidingTPrinciplesTareTconstant.TTheyT
provideTdirectionTforTprojectTteamsTthroughTallTcircumstances,TirrespectiveTofTchangesTinTbusiness
Tgoals,TbusinessTstrategies,TorTtypeTofTwork.
ProjectTteamsTshouldTalwaysThaveTaTsetTofTGuidingTPrinciplesTtoTfollowTspecificTtoTtheTproject.
GuidingTPrinciplesTpresentTaTsetTofTrulesTthatThelpTprojectTteamTmembersTmakeTtheTrightTdecision
sTwhenTfacedTwithTaTchoiceTlike:
HowTtoTanswerTaTquestionTaboutTaTrequirement,
T
HowTtoTbestTsolveTaTproblem,Tand
T
HowTtoTmanageTscope.
T
WhenTusedTinTthisTway,TGuidingTPrinciplesThelpTprojectTteamsTnavigateTdifficultTprojectTdecisionsT
andTincreaseTtheirTchancesTofTarrivingTatTaTsuccessfulTconclusionTtoTtheirTimplementation.
IMPLEMENTTTHENTENHANCET-TCORRECTTANSWERS-
1)TWeTareTNOTTbuildingTaTsystemTfromTscratch.
2)TWeTareTNOTTboundTbyTtheTwayTweThaveTalwaysTdoneTthings.
3)TWeTWILLTchallengeTcurrentTprocesses.
4)TWeTWILLTleverageTvendorTbestTpractices.
5)TWeTWILLTdriveTadherenceTtoTPolicyCenterTalignment
6)TWeTWILLTstriveTforTcommonTworkflows,Tprocesses,TandTsystemsTacrossTtheTorganization.
7)TWeTWILLTonlyTautomateTthatTwhichTcanTandTshouldTbeTautomated.
8)TWeTWILLTlimitTscopeTasTfarTasTpracticalTtoTaccelerateTtime-to-market.
ATbestTpracticeTisTtoTdistributeTandTdisplayTtheTinsuranceTcompany'sTGuiding
PrinciplesTinTprojectTworkTareas.
EstablishingTGuidingTPrinciplesT-TCORRECTTANSWERS-
GuidingTprinciplesTshouldTbeTestablishedTbyTtheTinsuranceTcompany'sTleadershipTteam.TThroughT
GuidingTPrinciples,TleadershipTcanTconveyThowTtheTinsurerTstandsTonTcommonTchallengesTfacedTd