Check Your Understanding - HIM 431 Exam 1
ACTUAL QUESTIONS AND CORRECT
ANSWERS
ACO - CORRECT ANSWER Which of the following is not a type of managed care?
HMO
PPO
ACO
POS
Quality Improvement Organizations - CORRECT ANSWER Which of the following
entities is responsible for retrospectively examining the care provided to beneficiaries and
comparing it to similar providers' performance in different regions of the US?
Infection Control - CORRECT ANSWER During the mid 1700s, the citizens of
Philadelphia, PA recognized the need to sequester newly arrived immigrants, who often
contracted diseases during their long voyage to America. This procedure is an example of
early __________.
Data Mining - CORRECT ANSWER When a healthcare organization is trying to
determine how many patients were seen in the gastroenterology (GI) clinic last year and then
use the data on these patients to predict how many may be seen in future years, which
knowledge discovery systems analysis tool should they use?
People are preoccupied, hurried, and overloaded - CORRECT ANSWER High
reliability organizations are concerned with mindlessness and distractions among healthcare
employees. Mindlessness and distraction are more likely to occur when:
Lean - CORRECT ANSWER University Hospitals suspects that they are tossing out a
high inventory of unused supplies in their outpatient surgery units because they are outdated.
Which quality improvement technique has been used in other industries that this organization
could use to investigate this issue?
, Perform Benchmarking - CORRECT ANSWER Community Hospital is concerned
about their readmission rate for congestive heart failure patients in the last quarter. Which of
the following methods would Community Hospital use to determine if their readmission rate
is in line with similar size hospitals?
Write a performance measure
Perform Benchmarking
Identify an improvement opportunity
Create a data measure
Measurement indicates there is room for further improvement - CORRECT
ANSWER A team may redesign a process of product if:
Sentinel Event - CORRECT ANSWER Baby Girl Smith had just been examined by her
pediatrician in the newborn nursery when Nurse Joan turned around to talk to the pediatrician
for a few minutes about a questionable lab result for her. A few minutes later, nurse Joan
noticed that BGS was not in the bassinet and asked the other staff around her if they took the
baby to her mother's room. No one had moved BGS and she was not in her mother's room.
Nurse Joan alerted security and search was started for the missing newborn. This is an
example of a(n)
Benchmarking - CORRECT ANSWER The Northwest Hospital Corporation's HIM
Director is wanting to compare the time each of the hospitals in the corporation are spending
on chart analysis, and determine how they are performing against the best-practice standard.
What is this comparison process called?
Brainstorming - CORRECT ANSWER Sue has been trying to understand why the
coding staff has not been meeting its productivity standards in the past three months. At a
recent department meeting, Sue asked the coding staff in attendance to help her think of all
the possible reasons for the drop in productivity. As the ideas were generated, Sue recorded
each of them on a whiteboard. This is an example of _________.
ACTUAL QUESTIONS AND CORRECT
ANSWERS
ACO - CORRECT ANSWER Which of the following is not a type of managed care?
HMO
PPO
ACO
POS
Quality Improvement Organizations - CORRECT ANSWER Which of the following
entities is responsible for retrospectively examining the care provided to beneficiaries and
comparing it to similar providers' performance in different regions of the US?
Infection Control - CORRECT ANSWER During the mid 1700s, the citizens of
Philadelphia, PA recognized the need to sequester newly arrived immigrants, who often
contracted diseases during their long voyage to America. This procedure is an example of
early __________.
Data Mining - CORRECT ANSWER When a healthcare organization is trying to
determine how many patients were seen in the gastroenterology (GI) clinic last year and then
use the data on these patients to predict how many may be seen in future years, which
knowledge discovery systems analysis tool should they use?
People are preoccupied, hurried, and overloaded - CORRECT ANSWER High
reliability organizations are concerned with mindlessness and distractions among healthcare
employees. Mindlessness and distraction are more likely to occur when:
Lean - CORRECT ANSWER University Hospitals suspects that they are tossing out a
high inventory of unused supplies in their outpatient surgery units because they are outdated.
Which quality improvement technique has been used in other industries that this organization
could use to investigate this issue?
, Perform Benchmarking - CORRECT ANSWER Community Hospital is concerned
about their readmission rate for congestive heart failure patients in the last quarter. Which of
the following methods would Community Hospital use to determine if their readmission rate
is in line with similar size hospitals?
Write a performance measure
Perform Benchmarking
Identify an improvement opportunity
Create a data measure
Measurement indicates there is room for further improvement - CORRECT
ANSWER A team may redesign a process of product if:
Sentinel Event - CORRECT ANSWER Baby Girl Smith had just been examined by her
pediatrician in the newborn nursery when Nurse Joan turned around to talk to the pediatrician
for a few minutes about a questionable lab result for her. A few minutes later, nurse Joan
noticed that BGS was not in the bassinet and asked the other staff around her if they took the
baby to her mother's room. No one had moved BGS and she was not in her mother's room.
Nurse Joan alerted security and search was started for the missing newborn. This is an
example of a(n)
Benchmarking - CORRECT ANSWER The Northwest Hospital Corporation's HIM
Director is wanting to compare the time each of the hospitals in the corporation are spending
on chart analysis, and determine how they are performing against the best-practice standard.
What is this comparison process called?
Brainstorming - CORRECT ANSWER Sue has been trying to understand why the
coding staff has not been meeting its productivity standards in the past three months. At a
recent department meeting, Sue asked the coding staff in attendance to help her think of all
the possible reasons for the drop in productivity. As the ideas were generated, Sue recorded
each of them on a whiteboard. This is an example of _________.
