/ 220+ ACTUAL EXAM QUESTIONS AND
ANSWERS (A+ GUIDE SOLUTION) NEWEST
2025/2026
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Terms in this set (221)
Projects A temporary activity that creates a unique result.
Initiatives with specific goals and start and end
dates.
Develop a new product or service reduces cost
add technology.
Example of Projects * A car company developing a new passenger car.
* A freight company adding a computer program to
optimize cargo carrying capacity.
* A construction company building a new facility
for a customer.
Operations Day-to-day activities in an organization.
Continuous/ongoing.
,Examples of Operations * A car company making cars.
* An airline flying passsengers.
* A CPA firm completing taxes for clients.
Product Something created by a project.
Example of Product * A flu vaccine.
* An office building.
* The movie you just watched.
* The design of the vehicle you drive.
Business Scenario An imagined or projected sequence of events that
is representative of a significant business need or
problem, enables vendors to understand the value
to the customer organization of a developed
solution.
Business Scenarios have this information: - Past
events that are relevant- Current key information-
Expected or desired outcomes
Business Strategy The activities, methods, tactics, etc. that will be
employed to meet the business's goals.
Determined by senior management in the
organization to improve the value of the company
to its stakeholders.
Subject Matter Expert (SME) A person who is an authority in a particular area or
project.
, Program A group of related projects.
Portfolio A group of initiatives (projects and programs) that a
company engages in to improve its operations.
Charter The definition of a project according to
stakeholders. Defines how customer will determine
if project met expectations. Includes a beginning,
work steps, and clear and defined end.
Business Case The justification for a project - Explains the
business need.
Project Life Cycle Phases Defining, Planning Executing, Closing
Defining Idea for project is generated and formalized.
Decision on whether to implement is made. Ends
when project charter is approved.
Planning Where detailed planning occurs. Level of detail
aligns with the complexity of the project. Use Work
Breakdown Structure to identify outcomes needed.
Can require significant time for large projects.
Typically ends when baselines for scope, budget,
and schedule are approved by the customer
and/or sponsor and project team.