ATI- Types of Communication
Study online at https://quizlet.com/_69n90d
1. Electronic health records capture data for 1,2,4,5
which of the following? (Select all that ap-
ply) Continuous quality improvement is correct.
Electronic health records capture data for
1) Continuous quality improvement continuous quality improvement.
2) Utilization review Utilization review is correct. Electronic health
records capture data for utilization review.
3) Human resources
Human resources is incorrect. Electronic
4) Resource planning health records do not capture data for hu-
man resources.
5) Risk management
Resource planning is correct. Electronic
health records capture data for resource
planning.
Risk management is correct. Electronic
health records capture data for risk manage-
ment.
2. A nurse is using a health-related Internet A
blog. Which of the following is an accept-
able use of this form of communication? A nurse should use blogs to access informa-
tion and discover the most up-to-date evi-
A) Access information dence-based practice information available
to health professionals.
B) Discuss client's diagnosis
C) Post a picture of a client's incision
3. Which of the following are characteristics 2,3,4,5
of effective written communication? (Se-
Subjective is incorrect. Effective written com-
1/5
, ATI- Types of Communication
Study online at https://quizlet.com/_69n90d
lect all that apply) munication is not subjective, and opinions
should be avoided.
1) Subjective
Factual is correct. Effective written communi-
2) Factual cation is factual.
3) Objective Objective is correct. Effective written com-
munication is objective.
4) Accurate
Accurate is correct. Effective written commu-
5) Concise
nication is accurate.
Concise is correct. Effective written commu-
nication is concise.
4. A charge nurse is discussing with a C
staff nurse the establishment of credibili-
ty when providing nursing care. Which of Showing sympathy involves displaying per-
the following statements made by the staff sonal emotions and does not improve the
nurse indicates a need for further teach- trusting relationship with the client, and it
ing? does not build the nurse's credibility.
A) "Being dependable will increase my
credibility."
B) "Using consistency will help to build
credibility."
C) "Using sympathy will help to build cred-
ibility."
5. A nurse manager is discussing the topic of C
personal space as it relates to nonverbal
2/5
Study online at https://quizlet.com/_69n90d
1. Electronic health records capture data for 1,2,4,5
which of the following? (Select all that ap-
ply) Continuous quality improvement is correct.
Electronic health records capture data for
1) Continuous quality improvement continuous quality improvement.
2) Utilization review Utilization review is correct. Electronic health
records capture data for utilization review.
3) Human resources
Human resources is incorrect. Electronic
4) Resource planning health records do not capture data for hu-
man resources.
5) Risk management
Resource planning is correct. Electronic
health records capture data for resource
planning.
Risk management is correct. Electronic
health records capture data for risk manage-
ment.
2. A nurse is using a health-related Internet A
blog. Which of the following is an accept-
able use of this form of communication? A nurse should use blogs to access informa-
tion and discover the most up-to-date evi-
A) Access information dence-based practice information available
to health professionals.
B) Discuss client's diagnosis
C) Post a picture of a client's incision
3. Which of the following are characteristics 2,3,4,5
of effective written communication? (Se-
Subjective is incorrect. Effective written com-
1/5
, ATI- Types of Communication
Study online at https://quizlet.com/_69n90d
lect all that apply) munication is not subjective, and opinions
should be avoided.
1) Subjective
Factual is correct. Effective written communi-
2) Factual cation is factual.
3) Objective Objective is correct. Effective written com-
munication is objective.
4) Accurate
Accurate is correct. Effective written commu-
5) Concise
nication is accurate.
Concise is correct. Effective written commu-
nication is concise.
4. A charge nurse is discussing with a C
staff nurse the establishment of credibili-
ty when providing nursing care. Which of Showing sympathy involves displaying per-
the following statements made by the staff sonal emotions and does not improve the
nurse indicates a need for further teach- trusting relationship with the client, and it
ing? does not build the nurse's credibility.
A) "Being dependable will increase my
credibility."
B) "Using consistency will help to build
credibility."
C) "Using sympathy will help to build cred-
ibility."
5. A nurse manager is discussing the topic of C
personal space as it relates to nonverbal
2/5
